We had an emergency medical issue and my husband had to fly into AVL at the last minute. Even…read morethough WNC Shuttle has an 8 hour advance notice requirement, we needed transport home to Maggie Valley badly, so we booked them for the earliest time possible and expected a long wait at the airport. Instead, WNC contacted us and told us they'd monitor the flight and pick him up as soon as he landed. They did so, and they got him home in record time. He's fine now, but we owe this company. They went above & beyond.

My then-fiancee, now-wife and I were grateful to connect with Justin and WNC Shuttle as we planned…read moreour wedding at Cataloochee Ranch. Justin is easily one of the most gracious, respectful, communicative, responsive, and professional people I've ever had the pleasure of doing business with. We were planning a wedding in WNC from afar as we don't live fulltime in the area, and Justin made our lives infinitely easier throughout the planning process as we arranged to/from transportation for all of our guests who joined us for our wedding and reception. In addition to immaculate transportation service, every single guest who rode with Justin raved about his service and all the little things he did (remembering people's names before even meeting them in person; politely helping people in/out vans, etc). We were surprised that Justin did a 'dry run' in advance of the wedding and in doing so, discovered optimal paths that saved our guests time in getting to the wedding safely and expeditiously. And as my wife and I reveled in the reception celebration, Justin enabled us to enjoy without having to feel like we were clock-watching. Lastly, it had snowed overnight before our wedding; I'm sure our guests were relatively nervous about a winter wedding with below freezing temperatures, but Justin was expert in safely navigating up and down the mountain. If you have the opportunity to work with this organization, it'll be the easiest and best decision you make for whatever it is you're planning.

From initial contact, to airline time change, to pickup and drop off...garret and Mike provided a…read moreflawless and friendly experience. i look forward to the next time!

Mike was very professional and communicative. He arrived promptly and helped us with our bags. We…read morewould highly recommend Mike and Asheville Hopper!

After confirming car type and pricing with Jamie, the apparent manager. I was told to go online…read moreand submit their booking form. Before the form would allow submittal, all current credit card information, passenger info and flight info was required. After submitting the forms and thinking the booking was complete, I received an email for Jamie saying they were fully booked for an even on those days. What a waste of time and effort.

Be aware that their FAQs on their website state that deposits are refundable per their cancellation…read morepolicy. This includes airport shuttles, weddings, special events, etc. At the bottom of the cancellation policy, it states "All trips booked during peak dates could require a non-refundable $200 deposit per vehicle." Again, it says COULD. We proceeded with booking transportation for a wedding that is scheduled for OVER A YEAR from now. Three days after paying the deposit, we realized this company could not fully accommodate our needs. When we tried to cancel the contract just three days later by giving them over a year's notice, they refused to refund the deposit and pointed to some fine print they had slipped into the invoice that the deposit was non-refundable. I would have expected better from a company that has an owner with years of experience in the hospitality industry. This is NOT how to treat customers!

I found Christine when I needed transportation to and from medical services. Since then, she has…read morebecome my go to for all my needs when it comes to catching a ride to or from the airport, concerts, baseball games, etc.... There have been so many last minute calls I've made to her and she always finds a way to make time for me. Thank you Christine!!

We hired this service for an early morning mid-week ride to the airport…read more On time, communicative, clean car, etc. Recommended.

Deborah has always been on time for us, and provides a comfortable clean ride. Great customer…read moreservice!

From the owner: Shuttle Bee is a woman owned liscensed, commercially insured, Airport permitted transportation…read morebusiness. Deborah is a professional that excels in Customer Service and Timeliness and is Courteous, Respectful and goes above and beyond expectations. She drives a Subaru Ascent with 3rd row seats to accommodate 6 people. She also has a child's care seat if needed. Pets are welcome. Please call or text 828-845-2144 for a faster reply.

The informational page was down and did me absolutely no good at all. If you're gonna have a…read morewebsite, you might as well forget it if you can't post information on transportation.

I can not say enough good things about Johnny, he is an absolute class act. This holiday was going…read moreto be the first where family would be together from Nashville, Hendersonville, and Philadelphia - the gift I wanted to give them was time spent doing what we enjoy most....eating and drinking. I reached out to Johnny with a full afternoon itinerary that would take us around to 3 wineries in the region. Johnny pulled up at 11:30 on the DOT, his car was spotless, and he was so personable. He's born and raised in the area and had a lot of great stories to share with us on our 30 minute ride down to the vineyards. On a whim, we realized that we were passing by the woodshop of our family friends and we asked if he would mind pulling into the driveway to see if he was home, he didn't even flinch as we pulled up the gravel driveway to the little cottage-like home that was quite the deviation from the plan to the winery. To say he is flexible and accommodating would be an understatement. We are only in the area once, maybe twice a year, but my family is already floating his business card and information around their development because of how great his service is. If you're in the Asheville/Hendersonville area and need local transportation 11/10, Johnny is your guy.

Excellent customer service!! My executive ran into flight issues that rerouted him to GSP and we…read moreneeded a car to take him to a remote resort at 10:00 PM! These guys came through in a pinch and were so kind and helpful. Great price, great customer service, great car service i we ever need it in this area again!!

Exceptional service for an early morning airport pickup. Super clean and comfortable car. Amazing…read moredriver who made our trip a success!

Prestige Drive-Town Car Service is the best town car service…read morethey offer rides and tours all through Asheville and the surrounding areas.

Great communication! Very attentive, on time, helpful and pristine car. Great customer care…read more Thanks, Katherine