Went there for early dinner, I didn't know the boy who helped us is new, until the lady said to bear with him because he's new. He's pretty good for a new hire. Consistent. Even the lady that supervising him is cool. Give a new hire compliment, or give chances to new hire. That's a start of a very good costumer service. read more

Went there with my father recently, and took our food to go. I ate half of my sandwich and my dad massacred the whole thing. My sandwich fell apart and 2 cooked flies fell out smh. They really cooked them in the meat. I will not be going there anymore. An if u go in there and order a cheesesteak, request for them to hold the flies. read more

Charley's Philly Steak - 2 flies with frys - Sandwiches Near Me - Brentwood, California

We had a great experience at Charley's. The food was hot and fresh. Two things for me to make it a 5 star. 1. Put some cheese on the cheesesteak. I shouldn't have to order extra cheese to taste the cheese. 2. The lemonade was way too sweet. The sugar way out did the lemon. The guy cooking gave me great customer service. Asked me if I wanted anything on the side, etc... very personable. read more

The ambiance is casual and the service is good, you walk up to the counter and order your food, they're all very friendly. We ordered the original Philly Cheese steak sandwich, they pack it with a ton of meat, just the right amount of peppers and onions, it is so tasty, and always very fresh and they're french fries or so good light but crunchy. you definitely got to give this place a try. It is delicious. read more

Charley's Philly Steak - PHILLY CHEESESTEAK to go! - Sandwiches Near Me - Brentwood, California

So I have visited this business twice now. First visit was good with the order taker being too involved with everyone next to her had going on and kept pausing us while we ordered. The cook at the time knew what she was doing and did make the order to how we liked it. Food came out hot and the presentation looked great with no wasted space. 2nd visit the order taker was the same person and this time was more focused on getting our order but there was a mistake with us not getting what we ordered . This was rectified and we all were able to sit down as a family and enjoyed our meal. Ambiance when you walk in has been good and the team seems friendly. The building it self is air conditioned and well kept even though we wipe down the table ourselves with our Clorox wipes to be on the safe side. read more

Ridiculous. Went to get my order and the girl was so rude . Apparently didn't believe I had an order after giving bake and exactly what was on the order . She literally read the entire order email like I made a fake email or something . So bizarre . I'll be going to the concord Charleys from now on to avoid whatever tf today was . read more

It's always hot and stuffy when you walk in here. I get a small chicken philly & fries $6.99. The guy asks something and I have no idea what he's asking me. Then I realize he saying: do you want onions, peppers, lettuce and tomato. I respond yes. I watch the next three people order after me go through the same thing. He's mumbling and you can't hear behind the mask and plexiglass. Chicken Philly and fries came out piping hot. read more

Charley's Philly Steak - Chicken Philly Steak & fry $6.99 - Sandwiches Near Me - Brentwood, California

I was envious when my friend dropped an IG showing Philly's best: Pats and Genos. I quickly hopped in the car for the nearest Philly Cheesesteak which was Charley's Philly Steak. I was somewhat disappointed that it didn't brought me back to Philly's venerable sandwich to say the least. It sufficed at the the minimum; the meat and bread where okay. But its far off the taste of my favorite Pats. I ordered their loaded fries as well for good measure and it too was okay. read more

Charley's Philly Steak - two hot dogs with cheese - Sandwiches Near Me - Brentwood, California

See all

Food is consistently well made. Never had a bad experience in the year I've been coming here. Also, the owner kicked out a group of 3 anti-mask people, so love this place even more! read more

Charley's Philly Steak - Jalapeño pepper fries - Sandwiches Near Me - Brentwood, California

I bought this sandwich because I was craving for one so I stopped by the store to grab the sandwich. Once I get home, I saw a fly flew out in the box and saw this fly eggs on my sandwich . my money is wasted and spend 25 bucks for a meal for nothing. read more

Charley's Philly Steak - PHILLY CHEESESTEAK Sandwich - Sandwiches Near Me - Brentwood, California

See all

I ordered online with ASAP pickup, Received an emails indicated it'll be ready in 6 minutes, I walked in the restaurant 8 minutes after, my sandwich was already ready for me to pickup, As always, it's fresh yummy & good. read more

Took them 40 minutes to make my sandwich which was a regular it's really bad at customer service

I picked up lunch for my husband here. Made an order in person. Place is super clean, service is okay, and food was great. I'd 100% return and refer people here. read more

This place has the rudest manager for a Buisness they had 0 customers in and out their place so my family of six used their tables to eat our ice cream outside when finished we ask to use the restroom with attitude the African guy "manager" yells and says it's for customers only and starts to complain about us eating ice cream on his table so we purchased fries just to use the restroom after all said and done as I wait for my wife taking my 5yold to restroom he comes to me at the door and says don't come to my place and eat ice cream and shoved me at the door way and said those seats are not for the public rudest man on the planet he could have just been polite as a manager should be and handled the situation in a better manner I hope you learn how to treat people different we are all human read more

the philey cheese steak sandwichis very good and the cook presents it in a beautiful colorful way. The lemonade is perfect. the people are very nice too. read more

I tried coming today once again for the third time Charlie's is close at 6:30 when you're supposed to close at seven the guy and the girl working there just looked at me like no they're not gonna open the door. Their sign says open but their door is locked. They refused the service and didn't bother to give us an explanation.I tried calling corporate but I got a few emails that I am going to contact as well but it shouldn't be a every weekend thing and when they are working, it definitely closes before they're supposed to. I don't think they should be doing that and their owner or whoever runs this shit know that that's not OK they are deceiving people that are coming to get it so open and it's closed and they still have a sign of any color or light up on I really hope somebody does something about it because it's more than one. This is not the first time and now I had enough and decided to do a yelp review. Thanks. And to be honest, the food is great there during the week when I have gone but it's every time we see you are working that it's Ron different. read more

Charley's Philly Steak - The sign says open but it's closed - Sandwiches Near Me - Brentwood, California

I've been here once before because I heard it was really good. I decided to try it out a couple months ago and the person I went with did not like it. Neither did i. It was pretty gross I can't lie. I decided to give it another try because it was my moms birthday a couple days ago and she wanted Phily cheesesteak.i got the jalepeno Philly Cheesesteak and once again was disappointed. My sister ordered cheese fries and this is what they looked like after being opened for first time. Sorry this is just wrong lol.. I won't be going back. The food was gross and so were these fries. If you like gross food then come here. read more

Charley's Philly Steak - Cheese fries - Sandwiches Near Me - Brentwood, California

Place smells like feces and the cheese steaks are not even close to how they do it in philly.

Just ate here for lunch today, I ordered the regular Philly Cheesesteak and it was fantastic. The meat was tender & the produce was fresh. This was my first time here, I was pleasantly surprised how good it was! read more

First time thst i walk inside . The have great section of food Great clean i love that ! read more

Very friendly, very professional, good food. Thank you for a great Veterans Day experience.

Finally tried this place and I was pleasantly surprised. Honestly, I wasn't expecting too much. To my surprise the sandwich was incredibly delicious and generous. I ordered the standard Philly cheesesteak, fries and a drink. For a quick lunch or dinner, check them out! read more

If you're out for a traditional Philly cheesesteak, this may not be the spot. However, the sandwiches are delicious and reasonably priced. I've had a lot of different menu items and have never been disappointed. Tasty and hot. read more

I was about to go shopping at WinCo when I decided I should probably not do that on an empty stomach, so me and my wife wondered our way into Charlie's Philly cheese steak, the restaurant and restroom were both clean, we received our food in a timely fashion, it was prepared by the owner who is both gracious and respectful. The sandwich itself was good, and my wife was able to get hers gluten-free in a bowl. It's quite clearly people only come on Yelp to complain but this was a very nicely run business. read more

I'be been here a couple of times, the food is good but the service is awful! Some time before COVID The owner of the business was the person completing my order and I dined in. I went up to get a soda refill and he yelled at me for it. He was yelling at me saying that only one refill was allowed per customer and that I had already gotten mine even though it was my first one. I was very confused and upset at the incident. Very poor treatment of customers. read more

Sandwich was made sloppy, asked for meat on bottom and toppings on top but got the opposite. I tipped before hand thinking they'll make it proper or whatever but it seems like they don't care how they serve you. Not A Real Philly Cheese Steak Sandwich Place. read more

Absolutely a crime to call this a "Philly" cheese steak, if that is what you are after I recommend someplace else, if you are after a sliced processed beef sandwich with a crappy bun, then this place is for you. read more

Ordered on Door Dash from here. Mayo is not listed on the ingredients list on the app so I received my sandwich with mayo which i'm allergic to. Door Dash ordered me a new sandwich but when I received this one the meat had knots it and it was very bland. Clearly not good meat quality. Used to eat here all the time but clearly they've gone downhill. Would not recommend and watch out for hidden ingredients read more

Everytime I come the workers get worse and worse. I order the same thing everytime, today I went in ordered it exactly as I do everytime they called my nunber and made the wrong sandwich, I tried to explain this and India the girl working the cash register yells over to the opposite side of the counter i and standing at that they didn't make it wrong I ordered it wrong, which is in fact not true i was given a completely wrong order, instead of her saying it's no big deal she continues to argue with me while there is a customer in front of her she was helping out. It became too big of a issue for me and I simply took what they thought I ordered and went on with my day. I have worked in food my whole life and this worker does not know how to handle customers I am surprised she has a job. I would not recommend this place if customer service is at all anything you care about. read more

Workers didn't wash their hands in between taking order and cooking the French fries. Got really upset when I pointed it out to them. Manager was really rude when pointed out to him also. read more

Heeeellllaaaa good heeeellllaaaa good the bread is bomb and the chicken heeeelllaaa good hahaahhahahahahahahahahahahahahahahahahaahahahahahahahahah read more

Terrible! I was super hungry and still could not eat this food. I ordered chicken Philly Sandwich. It was nasty. The bun was soaking wet and dripping mayonnaise. The whole sandwich was falling apart, could not hold it in my hands. There was also barely any meat in the sandwich. The chicken strips I ordered for my baby were super dry and hard to chew. Disappointed. Never again. read more