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    Charleston Marriott

    3.1 (171 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Old Fashioned
    Na'Shota L.

    Noah started off my stay nicely. He checked me in and was very kind. He explained everything throughly. Christi in the Aqua Bar was kind and friendly. Enjoyed her conversation and service. Even though the hotel is going through renovations, I heard minimum noise. I do agree that furniture and other fixtures are in need of upgrading.

    Nikhil R.

    Avoid this hotel at all costs for the service alone. Front desk, staff are incredibly rude. When checking you in. When we checked in, we had an ambassador elite member in our group who the reservation was under, and the front desk had several ambassador elite gift baskets lined up behind the checking counter. When we asked if we would be getting one of those, the front desk, staff rudely said no. There was no other information provided from the front desk staff member. When I asked where the fitness center was located, the front desk staff member said, "I already told you." he definitely did not tell us as no one in our group heard him mention that. Finally, we asked if our 7 PM Your24 request was still set. He mentioned that it was, but he would not provide a parking pass that extended through 7 PM. Instead, our parking pass still expires at noon on the day of checkout. The front desk staff also denied the welcome gift benefit, which is guaranteed in the Marriott terms and conditions. After that terrible experience, we went to the lounge on the penthouse floor. This was at 7 PM. Hors d'oeuvre supposed to be served until 7:30 PM, however, there was nothing there except for a few bags of potato chips and some brownies. If the hotel does not want to have hors d'oeuvres until 7:30 PM, they should change their hours to say only until 7 PM. Quite a disappointing experience. Parking is also terrible. They reserve all of the front, left, and right parking spots for valet, and the only parking available is at the very far end of the building at the back. Elevators are extremely slow as only two of the elevators are actually functioning. The rooms are OK. Not too bad, but somewhat small TVs. The bathrooms are also pretty outdated. As a longtime Marriott member, this is the first hotel which has genuinely earned a one star rating.

    Lots of beautiful palm trees surround the property and the pool.
    Siobhan D.

    I spent 3 nights here while celebrating a sister's 50th birthday, so the 6 siblings booked 3 double rooms for 3 nights, and it was a really nice experience. My only recommendation: Don't book at room on the second floor above the awning that stretches along the side of the hotel that overlooks the pool. All 3 of our rooms were on the second floor right above a very, very loud and rattling awning! The first night, one sister couldn't sleep thinking there was something wrong with the building because the rumbling was so loud. We bought ear plugs for the rest of the visit and were able to sleep with fewer interruptions, but the wind make the awnings shake and made noise. But I was very surprised a higher-end hotel like this Marriott didn't have a solution to very noisy awnings that rattled all night! The outdoor pool and the outdoor bar overlooking the pool were my two favorite parts of this hotel. The water was warm and the sunshine was very welcome as it was a bit of a chilly early April in Charleston. The restaurant was fine for a hotel- the mushroom gnocchi and the potato truffle soup were both very nice. The lobby looks newly decorated and is large and filled with lots of places to sit and relax, watch TV if you wish. The outdoor patio is nice too, but so many smokers!! Folks were allowed to smoke on the patio, which I am not used to, so we didn't stay out there very long.

    Leah J.

    I recently presented at a conference held at this hotel. My husband and two small children (2 year old, 8 month old) we're traveling with me. From the moment we arrived, I could not have been more impressed with this hotel. The property is just beautiful. As soon as I walked through the door, I was greeted by warm and friendly staff. They offer valet parking, which is super convenient and not much more expensive than they daily parking rate. There is a restaurant on site. The food is delish and the staff again could not be more personable, and kind. The entire facility looks and smells clean, which is alway a major bonus. The location is great, and their amenities are awesome. In addition to a large patio near the pool with fire tables, there is a really neat roof top bar as well. Be aware the drinks are STRONG! We really enjoyed our stay. The only small thing that was difficult was not having a microwave in our room, however there is one in the lobby. I used it several times to warm bottles and never had any issues. 10/10 would stay here again.

    Dirty Starbucks windows.
    Los D.

    Stayed here for a long holiday weekend. Parking was simple and close. Rooms are decent, although they provide VERY limited daily housekeeping. They do not dump the trash bins daily, which leaves your room with stinky trash for your entire stay. Only bed made and towels changed. The Starbucks in the lobby opened late daily with everyone standing around waiting. They put the trash bin directly into the counter where drinks are served. They also place a dirty floor anti-fatigue mat into the same counter. Meanwhile the barista is handling our drinks and kids while touching these dirty items from the floor. A decent hotel, but very dirty and lacking good service.

    Brd
    Teresa W.

    The room was nice, comfortable and clean. Everything was so perfect!! Two words .. That Bed!!! i honestly didn't want to get up. Plenty of parking, room nice and clean. Would definitely stay here again!

    Erica F.

    I am not sure if parking is free here cause I was not the one with the car this time so, let me know if you ever stay here and had to pa for parking. The place as we came in smelled like heaven!!! super great first impression, the decor is amazing! very light and classy, with large furniture and cozy atmosphere. The staff is pretty nice and attentive, there was one lady who was a bit slower than other staff members but she was also very pleasant overall. They do not have free breakfast here so make sure you have plans for there, however there is a Publix supermarket like literally across the street a 2 minute walk. The room was not super large but had a nice king sized bed and just as the rest of the hotel, nice and elegant decor. The bathroom as also not super spacious but great decor as well and I loved the fact that It was not a bath, it was a regular shower. This place is a convention center so the lobby is very large, lots going on but it is not crazy at all. The gym is brilliant with plenty machines and weights. The pool is very nice too! This hotel did not let me down, even though the rooms were not super large the experience was still pretty awesome.

    Polina W.

    My husband and I had a date weekend in Charleston and loved our stay here. We had a few events in their ballroom (they have a couple so multiple events can happen at once), with some catered meals. We had great sleep, and the rooms had great Bluetooth capabilities! We recommend checking this spot out.

    More itching
    Silvia D.

    This hotel has BEDBUGS!!!. Room 1120 and room 1129. DO NOT STAY HERE!!! I was there for vacation last week. On the first day I got biten by bedbugs on my face and stomach. At first, I thought it was probably an allergic reaction to seafood so I just ignored the bites even though the itchiness was unbearable. The second night both of my feet and toes were so itchy in the middle of the night, I rubbed some hand sanitizer to calm the itchiness and went back to sleep. On the third night both of my hands and wrists were so itchy it woke me up at 2:38 A.M. I went to the bathroom and decided to turn on the lights and inspect the pillows. To my surprise, I saw the BEDBUGS crawling all over my pillows on ALL OF THE PILLOWS IN BOTH BEDS. I FELT GROSSED OUT and disappointed because I always stay at MARRIOTT HOTELS when traveling for work and for vacations and this situation regarding the hotel cleanliness is unacceptable. The hotel and rooms look clean on the outside or at first but they are obviously NOT! I am traumatized and don't want to travel anymore because of this experience. When I called the front desk at around 2:45 AM the night I saw the bugs (my third night) to report what I saw on my bed and pillows, Karen (front desk lady and another man that was also there) said they are booked and they doesn't know what to do to help at that time of the night. I got dressed and went downstairs to the front desk and showed Karen one of the dead bedbugs I killed with a napkin because I knew they wouldn't believe me. I also mentioned to Karen (front desk lady) that earlier that day, the housekeeping lady told me that this hotel had bedbugs in the past when I showed her my bites (I was in the room as the cleaning lady was putting new bedsheets that day) and I was in shock when I heard that but didn't do anything about it until I actually saw them with my own eyes. The housekeeping boss (Colombian woman) came to my room with a service man also that day to fix something with the AC and she told me to buy the spray "OFF" and put it on me so no bugs bite me in the future since according to her, my skin is so "sensitive" because "I'm white" after I told her about my bites. Jenny another women at the front desk told me I might be allergic to the detergent they use to wash their bedsheets when I showed her my bites. I have a feeling they all know this hotel is infested with bugs and they are trying very hard to hide it from their guests. Karen was upset at the fact one of the hotel employees had told me this hotel has a history of bedbugs. However, thankfully Karen was able to move me to a different hotel in the area at around 4AM and told me not to say ANYTHING as to why I was moving or the other hotel personnel wouldn't allow me to stay there because I might be bringing the bedbugs with me to the new hotel. This experience has been so bad and traumatizing I keep feeling itchiness all over my body. I find myself checking my own pillows and I don't know if I will ever trust another bed/pillows when staying at Marriott hotels. I travel a lot for work and I don't how to deal with this traumatizing event. I also want to mention that I am a lifetime Platinum Elite Member with Marriott. I expect better!

    Rooftop bar

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    Charleston Marriott Reviews in Other Languages

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    Review Highlights - Charleston Marriott

    “Walking distance to Brittlebank Park, the Citadel, the Riverdogs stadium, and the WestEdge development which includes a Publix.”

    Mentioned in 2 reviews

    Read more highlights

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    Mills House Charleston, Curio Collection by Hilton - Exterior

    Mills House Charleston, Curio Collection by Hilton

    (84 reviews)

    French Quarter

    We have been coming to this gem of a hotel for years now and they really offer some amazing…read morehospitality. From the staff to the amenities and then the food at Iron Rose, everything is so relaxed and chill when you're there. We had a staycation and we really got to relax and regroup. Our dinner was delicious and our breakfast was just as good. If you're looking for a staycation or a nice hotel that offers Charleston vibes, The Mills House delivers. Also make sure you check out the Rebecca illustrated store that's in the lobby. Super cute for gifts and take-home surprises for your family and home.

    I just returned from á trip to Charleston where we stayed at the Mills House Hotel for 3 days. They…read moreare affiliated with Hilton Honors so we were able to receive Hilton perks. The hotel is wonderfully located with easy walking to most of the main site, great restaurants and shopping. They offer a Champagne happy hour on Mondays and Fridays in their lobby from 3:30-4:30. They have hydration stations throughout the hotel and offer complimentary stainless water bottles upon check-in to keep you hydrated. The hotel itself is fresh and clean with modern touches in the decor. They have a great Restaurant and bar, The Iron Rose, located inside for meals and gatherings, including and outdoor seating area. There's also a coffee shop that offers quick grab and go food. The Terrace is their outdoor area which is nice with a pool bar and plenty of comfortable seating. On the weekends they have a DJ playing. Adjacent to that is the pool deck with loungers and umbrellas. The whole area is nice for relaxing and socializing. There are also some cabanas for purchase to reserve and even some of the guest rooms have their own cabanas, which would be nice also. The staff is friendly, helpful and are knowledgeable in the area for recommendations. It's a popular place for meetings and wedding venues too. Overall á great and convenient place to stay in Charleston.

    The Loutrel

    The Loutrel

    (52 reviews)

    French Quarter

    Listen, you want a nice quaint spot to stay in, stay here!…read moreThats it. Everyone was beyond friendly, checked in on you to make sure we had what we needed. Parking was a little heavy $45 bucks. Garage is not far if you want options. Snacks and breakfast offered. Now I didn't have any snacks that were divine because they are healthy and last time I checked, I really don't need snacks. But they are available. Complimentary cocktail for happy hour, roof top patio, gym. It was very quiet to be packed on a holiday weekend. Glad I came here to stay. Thank you Tianna, Karl and the other gentleman when I checked in. I didn't catch his name.

    You're only as strong as your weakest link…read more I've stayed in many hotels for both work and personal travel. The nice amenities, decent gym and friendly staff are what creates the environment for a pleasant experience. Two of these were met and the friendly staff, was mostly there. . .but one sour apple truly changed the course of our stay. Even my wife, who worked once upon a time in hospitality at Kiawah Resort, was started by the interactions from The Loutrel Hotel staff member. Long story short. The daily complimentary breakfast was served. I accidentally went to place the granola lid on the yogurt, my wife told me that was the wrong lid and I went to correct. From across the room the breakfast attendant yelled, "sir that doesn't go there." Startled, I immediately removed it and placed it accordingly. I laughed it off. Moments later I went to sit my breakfast down where my drink was located. Same attendant, "you're not even sitting at the right table with your wife." Again, my error, but don't call me out twice in one morning. It's a small lobby, so many staff members overheard the interaction. Nothing was done by other management. The next morning, I walked down to look at breakfast. I saw the same attendant and said, good morning. She looked at me but wasn't pleasant in her response. Unlike the rest of her colleagues at the restaurant who are polite and kind, the same customer service I expect and provide to my customers. Breakfast offered salmon with some type of eggs or shellfish. I can't eat shellfish, allergic. So, I went to grab a biscuit at a local coffee shop and a coffee. We came back to the hotel and sat our food down. The same rude attendant came over, nudged my wife in her back and said, "you can't have this here, cross contamination." So, I left. Allowed my wife to eat her yogurt in the area. Funny enough, my wife asked where the utensils were, because every table had them. Same attendant rudely, pointed to another table for her to get them. I should have just sat down and ate my food as I didn't see any signs for "no outside food." Either way, stay somewhere else. It's unfortunate that a hotel like this allows such rudeness from a staff member. I did report this to the manager, and online but was met with more passivity. Comped two nights of valet. Honestly, it wasn't enough. I would never stay here again and it ended the trip on such a sour note.

    The Palmetto Hotel - Breakfast set up

    The Palmetto Hotel

    (49 reviews)

    French Quarter

    Hotel claims to be "PET FRIENDLY ", that was the reason I booked it because I have a cat. When I…read morearrived (traveling by car from NYC to Miami, doing 1 night stop in Charleston) totally exhausted and reasu for spme rest, hotel says: " we don't allow cats, only dogs." (Which they don't mention on booking.com) Total scam. Manager was absolutely obnoxious, passive agressive and careless, had audacity to say: "don't worry , we won't charge you for cancelation" It was 6pm on Saturday, we had to scramble to find a room at a real pet friendly hotel. Took us 1.5hrs and hundreds of dollars because of last minute booking. Luckily there are much better options in Charleston.

    This is the cutest boutique hotel I've ever stayed in. It's absolutely charming. I'm a small town…read moregirl at heart and I needed to get away from the hustle and bustle of the DMV area for a few days and this was the perfect getaway. It's small yet not too small. Upon walking in I kind of gave my husband a look like what is this place. Honestly it was like walking into someone's home with a reception desk and a bar of that makes sense... LOL! I had no idea what to expect of the rooms. Honestly, we booked this place last minute so I briefly reviewed the pictures and reviews but was just ready to get away. BUT when we got to the room, after self parking at the public garage behind the hotel, we opened the door to the cutest little room. It was sized as if it was in New York City but had cute boho chic charm. It's perfectly located in the middle of everything and the walkability was what we enjoyed most. We walked to all of the best restaurants and shops once we parked, we only left the a garage once the entire time there. We loved the daily breakfast and were intentional about making it downstairs for it. The grits were absolutely delicious. Perfectly cooked and once topped with the shredded cheese and fresh cracked pepper, I couldn't get enough! The pastries and biscuits were also very good. The biscuits and pastries tasted like someone's grandma made them. I know this review is long, so I'll stop now even though I could say so much more. We'll definitely return because I failed to try their espresso martini and they boast to have the best. Note: There's a valet option but the self parking seemed easier. If you've ever stayed here, I'd love to hear about your experience.

    The Dewberry - The Living Room

    The Dewberry

    (203 reviews)

    $$$

    Mazyck-Wraggborough

    My wife had major surgery at MUSC and was recovering well but could not get any rest. She was…read moresupposed to be in the hospital for 7-10 days but after 4 days she had made very good progress. She discussed leaving the hospital but staying close by, since we live 2 hours away. Her Dr reviewed her latest labs and told her if she stayed close he would discharge her. Immediately we looked into what hotels in Charleston had the most comfortable beds since she would have to stay in bed most of the day. Several came up but we had not stayed at the Dewberry before and our research said they had very comfortable beds, so we decided to book our 4 day stay. We could not have chosen a better place to visit. Sure this mid century modern hotel sits in a prime location in downtown Charleston, is gorgeous with an elegant atmosphere and beautiful roof top Bar, The Citrus Club, but ALL of their staff are exceptional and made us feel like royalty. I cannot remover all the names but Maria and Suzy at the front desk, Roxana and Maria in Housekeeping, along with the Valet and restaurant staff we so welcoming and accommodating. Oh and the rooms and beds were SO comfortable and luxurious!!! We are already planning a trip when my wife is better to enjoy all the Dewberry has to offer again! I cannot thank the Dewberry and it's amazing staff enough for going out of their way to help my wife be comfortable while healing and doing everything they could for us!! THANK YOU!!!

    Came here with so many buddies everyone was surprised…read more The dewberry hot coco inferno was incredible. This place is known for the hot coco inferno. The hot coco inferno is the best thing here we love it so much we all want to be drinking it all the time we feel so good when we drink it it is hot chocolate and more we want to keep going because it is known for this. The dewberry is known for the hot coco inferno.

    Hyatt House - Historic District - Restaurant

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    (234 reviews)

    $$

    Cannonborough

    As they say FIRST IMPRESSIONS ARE everything. When we walked…read morein we were greeted by a gentleman who's name I forgot!!! He was from Brooklyn NY. I felt so welcomed. What a nice feeling that is. He asked where we flew in from and we chatted briefly, it turned out we are from the same area, small world indeed. He checked us in and made sure to tell us that breakfast is almost done and if we want a bite to please go down the hall. The room was just as expected, perfect space for a short trip. The kitchenette had everything one would need and than some. The bed was comfy, and decor was just enough. But let me tell you about the shower! The water pressure was the best I've had in years! I do not like to waste water but I just wanted to stand there it felt so good. I also like the full size bottles of shampoo, conditioner and body wash. Staff was also kind to give us suggestions and help us plan out our sightseeing so we could take advantage of all the town has to offer. The hotel is located in a perfect part of town not too busy and quiet. It took us 30 min walking to downtown, but there is a free shuttle that makes stops at all the major points and it runs quite often. Hotel also provided us with a free map of the downtown and all the things to do. I highly recommend this location.

    Great stay, perfect location with on-site parking professional and kind staff at front desk and…read moreoutside attendants. Extremely comfortable bed and perfect noise control. Complimentary 24 hr coffee, daily breakfast and water are a bonuses.

    Charleston Marriott - hotels - Updated October 2026

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