Came at 1:30 pm on a Saturday. They close at 2pm…read more Opened a checking account. Personal banker Dominick Archer was very helpful, friendly and professional. He stayed past closing and didn't make me feel like I was being kicked out. He asked me vrief questions to determine which bank account option was best for my situation and let me know about additional options for future consideration. He is a great reflection on Citibank and Is highly recommended to deal with.

Constant mistakes for basic banking needs. On more than one occasion mistakes were made on the…read morebasic banking that I needed from this branch. Thank goodness I do not use them for investments or anything else. The branch manager is completely useless and has no idea what complete and utter disarray his branch is in. The lack of ownership for the mistakes that are made is incredible since they are all supposed to be "grown ups". If you think calling their customer service number is going to be better, BIG SHOCK, you would be 1000% wrong. Try to call and ask a representative that barely speaks English and is clearly reading from a book on what to say and has no idea about banking in the US. All they can do is say "sorry, I will look into that" and each time you call and ask the same question you get a different answer. It is just so sad to know that Citibank was once an amazing bank with wonderful, knowledgeable staff and is now just a pathetic shell of itself.

I honestly only had good experiences here. The employees are friendly and knowledgeable with a lot…read moreof patience. I'm usually nervous about going to the bank, but they are all very kind and will walk you through everything. My latest experience was with Ryan who was super efficient, friendly and helpful. Totally recommend this branch location.

First went to a capital one near me and they acted like I was to much of a bother. The clerk said…read more"we dont like doing that in house you can do it at home on your computer.Really nice customer service. I told him what he could do with his attitude and walked out. Went to a near by bank I used but while waiting did the marh and saw I was leaving over $2000 on the table .I walked out of that bank and went to the capital one in smithhaven.Zero wait ,pleasant tellerbent over backwards to open anew account

I have dealt with an employee, Justin Lopez in this branch a few times now. Not only is he…read moreextremely rude. His customer service skills are horrible. He is nasty. He is uncaring and unhelpful. With people like this working at this branch I and my family are going to be closing our accounts. Makes it very sad when you were in the customer service field, and you are useless. Not only would I not recommend the Ronkonkoma branch, but this guy should be fired!

Well there I was at a Dunkin Donuts in a town i never been to ordering a breakfast sandwich and my…read moresecond cup of coffee for the day. Then it came to pay, and Voila!, no money in my pocket. Lucky for me there was Chase Bank across the street which I have an account with. Although not my branch, withdrawal from ATM was not an issue. All good.

They want you to have 1500 in your account at all times or you get feed or you also have to pay a…read moresubscription service. Horrible bank to open an account for a young adult. Avoid chase they hoard your money for their own purposes.

This is the worst bank I have ever been to. I came here a number of times for simple transactions…read moreincluding cashing checks or deposits. There is a 50/50 chance of the tellers being nice or give you an attitude. It all depends on their mood at the time. They should almost never give you an attitude for basic transactions.

The Financial Advisor/Planner (I'm unsure of his actual title but he's the one that opened my…read moreaccount) keeps texting and calling me. He got my personal information when he opened my account. That same day I got a text saying "Hey ______, if you want I can...." he was trying to "hang out"... I ignored it.. he sent a few more texts, called and then Whatsapped me. I finally replied telling him no...that I'm basically not interested (I probably should have called him out for what he was doing but it was so surreal, uncomfortable and weird.) I didn't hear from him for a few months but he just texted me again saying the same things...and he mentioned living close to me...which means he definitely remembered my address... I'm pretty sure this is a A *PRIVACY BREACH*. his name is "Arth". I think that's just a short form/nick name of his full name. I don't know who to contact about this. Aside from that, TD is usually pretty decent

TD Bank is Great Overall. The Service is Nice. The Ambiance is good. The TD Bank Location is Great…read moreOverall.

Horrible customer service, rude condescending behavior, lazy workers that dragass while the line…read morebuilds up. Laugh on your breaks and take your surgical masks off from hiding your face to try and get away with your disgusting behavior. Avoid the ronkonkoma location and pull out of capital one altogether. Completely failed service.

Recently went to Capital One for a CD business transaction. I was assisted by Paul and Joanna who…read morewere very knowledgeable, persistent and efficient while working with the back office through the details. Thankfully Capital One has some pretty terrific employees at this location!

Customer service is horrible One representative doesn't know…read morethe same rules as the others. They change the rules every time you call. They tell you one thing and then the next person claims that was never said, but they record the calls right?? Scam, lies, horrible bank. Go anywhere else.

They allowed me in 5 minutes to closing but filling out my slip there were so pens. I had to go…read moreover to a desk to grab one and ask permission to take it. Waiting in line I was not addressed. I waited 10 minutes in line. One of the representatives told us all no one had been there but all of a sudden there was a line. He did not help with the line. There was a woman talking on her cell phone loudly and no one asked her to take the call outside. My representative at the desk asked me to put my debit card in for a deposit which I've never done so I asked her why and she had a rude tone saying "standard procedure". I won't be coming back to this TD Bank. There are other locations I'd rather visit.

If I could give this banking institution "zero stars," I would. I took my father there to set up an…read moreestate account. Stephanie A. of Meryl Lynch was incredibly unprofessional; she was pushy, rude, stubborn and accusatory. After spotting my first review, she messaged me on Yelp and berated and threatened me. I will never return to this bank and do not recommend it to anyone else.

Ok so this is weird. I went to the Wells Fargo branch at 5801 Sunrise Hwy Holbrook. I will never…read morego to the Ronkonkoma branch again. Winter Marie was the banker delt with and it was impressive. The building is new, smells good (unlike Ronkonkoma) and more about relationship banking then just banking. I recommend Winter to anyone that is looking for a new bank or just need to see a change and deal with people that understand the importance of service and knowledge. Try her and let me know what you think.

App is garbage- savings & checking acct don't show up on it. The very few employees at the bank…read moredon't help at all, not to mention how the Muslim banker behind the desk looks down on women as if we're below his status as a "man". They also apparently no longer believe in tellers but rather everything is done through their ATM machines which is Awful. When making a deposit I rather deal with a person, ATM machines have been rather faulty for deposits.