Staff friendly polite and follow up was awesome glad to give them my Business. Recommend just wish…read morehad more branches closer to me

This location is very friendly and helpful. If I continue…read moreto stay with TD Bank, I will primarily be using this location.

There is a woman who regularly answers the phone at this branch, and her attitude is consistently…read morerude, dismissive, and unprofessional. Every single time I've called with a simple question, I've been met with unnecessary hostility and a tone that makes it feel like customers are a burden. Customer service -- especially over the phone -- is a direct reflection of the bank, and this experience has been beyond frustrating. At this point, her behavior is enough to seriously make me reconsider banking here altogether. I strongly urge management to address this issue.

Terrible company. I paid my Bank of America credit card in full and paid it early. They charged me…read morean interest fee the next billing cycle even though I had no balance. Bank of America refused to take the interest charge off. I canceled both of my Bank of America credit cards. Now I'm going to open a checking account with my credit union. Then I will close all my accounts with this garbage company. BANK OF AMERICA DOES NOT GIVE A SHIT ABOUT THEIR CUSTOMERS.

The service I received here was good for what I needed. No complaints. I went in and seen someone…read moreimmediately and they took care of my business and done.

I came in here today to withdraw money because I'm going on a cruise and I didn't have my bank card…read morebecause I lost it and I was waiting for a new one but it didn't arrive yet. I was helped by Nelson. It was very pleasant very nice and very informative. He even set my new card up on my wallet on my phone so I was able to use it on the cruise even without my physical card. It was so easy and convenient and I want to thank him so much. His Service deserves five stars.

Wife went in to look for assistance opening a business account being that we have our accounts with…read moreChase. Employees were extremely rude, unhelpful, couldn't set up an appointment. Horrible

My parents have been banking here for umpteen years. The customer service is wonderful. The lines…read moreare quick. People come here because they are treated like family. The line is blessedly quick by the tellers as they are staffed incredibly well. The banking side is super in handling all matters. I love how they are not hard sell and really are just there to help you. Theresa has helped my parents countless times. I'd honestly love to just visit. This is that kind of place. Questions handled over the phone are equally treated with care. I have been very impressed with how protective the staff is of my parents. They are on the lookout for kids (and anyone) looking to fleece the elderly. Banking here offers trust.

This credit union was fine until I tried to withdraw my money. If you lived near a bank and could…read morego in, you would probably be okay.But I had to do an electronic transfer. It took seventeen days from the first day.I called to try to withdraw my money until I actually got the money. I talked with twelve different people and called about fifteen times and spent at least six hours on the phone to get an electronic transfer to my bank.

Horrible experience trying to refinance my car loan. What a disaster. Sent all the information and…read morethen application expired and had to do the whole thing over again. Horrible. I will not do car loan with them. Also, used the ATM to deposit cash. The machine froze with my $360 inside it. I didn't get a receipt with the amount. I got a Message saying Your cash is detained. Call the financial institution. Now I have to wait for the ATM company to look into it while I'm out $360. Horrible location. I'll never bother with them again.

Nothing against this branch, but the corporate side of this bank, specifically customer service…read moreabsolutely is horrendous, called to get a copy of my payments made to my mortgage that is now paid off and been transferred around for over 7 hours and counting. Highly do NOT recommend dealing with them if you need anything requiring customer service.

I love this branch! It is very easy to get to and…read moreconvenient! I like the location of this branch on Portion rd. the most. It is perfect when I am visiting my NY home. The tellers are friendly and always ready to help you out. The place is clean and wheelchair friendly. The ATM is located in between the entrance and entry doors into the banking stations. Nice to know it is a 24 enclosed entrance! I recently went in and asked for "Christmas money" What I mean by that is new, crisp fresh bills to give my little nieces in Christmas cards. The money is brand spanking new and not bent and jagged. The kids like that and it is worth the smile on their face. Check out this Chase branch. Worth the trip!

Honestly, such a disappointment.. I came in twice to open up a business bank account or to even get…read morethe gist of what's needed to open one, etc. Whoever the main person is the manager every time I come there, there's a woman with glasses, who basically runs the ship, will make me wait because she's trying to get on her lunch break, and even the second time I came there she had very little incentive to even talk to me sit down and essentially get down to business and instead you gave me a card and told me to call and look into it.. non-to mention with absolutely no reply back . now essentially after using the Selden branch for many years and now I'm trying to conduct real business with them. It's sad that I basically have to go to another branch and another town just to get decent customer service. It's ridiculous. Someone from the higher-ups should definitely get down there and give a little memo on customer service as a bank.. How can you not have that?

It's very sad how the South Setauket TFCU has spiraled downhill, and I wonder what triggered it…read more From the managers that know nothing about depositing a check, to the 'customer service' desk reps at the branch who don't know how to assist someone who took time out of their day to made an appointment and then leaves them hanging without resolving a simple transaction. Calling the main office doesn't resolve anything, either. Ask for a manager and you will be on hold for an hour before you realize they are not coming back and hang up! (no callback, either)

Great service from our financial advisor. She was very efficient and speedy in everything she did…read morefor us.

Something about banks always intimidated me. Maybe it's the whole money thing, but I never really…read moreliked going into a bank, even if it's to deposit money. My husband and I are in the process of trying to buy a house. There is no getting around heading to the bank to "make some money moves" (LOL). Begrudgingly him and I went to this location and I was pleasantly surprised at how quick and painless our visit was. This location is a bit on the smaller side, so right off the bat I was less apprehensive on the task at hand. Upon walking in we saw empty host desk, but was greeted moments later and apologies were made for the wait. We didn't wait that long but I was appreciative of the sentiment. One of the financial advisor, Carolyn, was able to meet with us right away. she was able to advise us on our accounts and was also able to do what we asked fairly quickly. She also notified us of other tools that we could take advantage of through online banking. The one thing I mostly appreciated was she did not try to upsell us, rather she was mostly informative. It made what could be a very stressful errand not so stressful.