They have outsourced part of their customer service department. A fraudulent charge was made…read moreagainst my account. I have enough experience to know the wait until the amount has posted to my account. It's been showing posted for several days. I called the number after they spend a lot of time verify my identity then they tell me that it see the amount has posted, and they need to transfer me. of course. But then I'm talking to people from a telephone room you can hear a lot of noise and they do not speak English as a first language. We're dealing with money here. I want someone who truly understands me and that was not the case. After I verify my identity three different times with them because they cannot understand me, they inform me that even though it shows posted it really isn't and I need to monitor my account for 5 days and then go through the whole mess again. I am very seriously considering closing my account. This was a bad move on their part. I asked to speak to a supervisor and the person I was speaking to just continued to talk and apologize and talk and apologize and I finally yelled transfer me. What are they thinking? I've had my account for close to 30 years. And I have been so happy until now. They really need to get their act together.

Truly annoying. No, not the people inside the credit union. The majority of my interactions with…read morethe staff have been great. My beef is with the parking lot you enter to reach the people inside. Either by lobby or drive thru, the parking lot is ridiculous either way. The gigantic speed bumps ( they have a million) are obnoxiously huge. Are they trying to protect the neighborhood school children who wander around in bank parking lots? Are they trying to deter bank robbers? Probably not going to work, in crime shows they don't care about the condition of their getaway car anyway. Consider this review something like a Public Service Announcement.

There is no better insurance company to call than Steve Gary State Farm.read more

VERY POOR customer responsiveness. Inquiries take at least 2-3 calls and or e-mails answer…read more I cannot recommend this agent and I'm firing him in lieu of another agent and company

This review is for the location in Fort Worth's West Seventh area and front desk services. I have…read moreused Fidelity for years for investment accounts and never had a negative experience. This storefront location provides the convenience of certified signatures and on-site advisers for fidelity accounts. The location itself is hospitable and clean. I've been twice and a Keurig was a nice touch (It was out of service the second time I visited). Bathrooms were clean, and two self-service computers were available for account management services. The desk clerk was friendly and helpful, communicated well, and was able to help me with my signature certification as a walk-in within a few minutes. Both visits, I was able to park directly in front and be in and out in under 20 minutes. As a Fidelity Customer of many years, I appreciate the ability to walk in somewhere and receive assistance with my Fidelity accounts in person.

Nicole and her office are down to earth, friendly and explain things to you so that you can…read moreunderstand. This team is professional. During my last claim from the ice/snow storm back in February Nicole and Joy and been so helpful along with the rest of the team!! I would Highly recommend Nicole Dawson State Farm Insurance Agent TSU alumni you must give this office a call.

State farm as a whole has gone down hill. You cant get 1 insurance card with all your vehicles…read more Instead have to drive around with a wad of papers. They messed up billing, where I had to make a payment for each item INDIVIDUALLY. Then they finally fixed that but I can no longer make payments from my bank. Have to use State Farms Site because they are trying to force Autopay. I will be switching to a different company in the near future. Tired of this. MyState Farm Agent passed away and I got this mess.

GuideStone Financial Resources is a rare organization that combines financial excellence with a…read morestrong sense of purpose. Their team operates with integrity, clarity, and genuine concern for those they serve. Rather than pushing one-size-fits-all solutions, GuideStone focuses on thoughtful, values-aligned guidance that supports both present needs and future goals. It's refreshing to work with a financial organization that so clearly lives out its mission.

I've had considerable 403b funds with Guidestone for a decade. Recently I tried to access my…read moreaccount on a Saturday in order to do financial bookkeeping, got in with my login info as usual, and the website said I have no funds, no investments, no records, no statements, no transaction history, nothing. It was Saturday, and there was no way to contact anyone by phone. Even old emails with links to my quarterly statements didn't reflect that those statements existed. In this day and age, that is scary. This is BAD service for a firm that stewards people's lifesavings, whether it is a Christian firm or not.

Ms Victoria Peck assisted us w new auto & life coverage. Saved us approximately $300 monthly. Thank…read moreyou!

State Farm, Earl Wood's office and especially our agent, Kyle Garrett, have been fantastic. Good…read moreprice and great service!

Pearl has done an excellent job with managing my account. She's professional and very good at her…read morejob.

Jesus was extremely knowledgeable and made renewing my insurance so easy. He was able to answer…read moreevery question I had with detail without making me overwhelmed. Definitely look forward to speaking with him in the future.

I was opening a new account today and working on a name change with Loren, Floater for Branch…read moreManager. Southside is blessed to have Loren. He is proficient, knowledgeable and so likeable. Everything a business and the customer would want. I dearly thank you Loren and so happy to be a new customer of Southside bank.

Your Bryant Irving Road Branch is just awesome! Providing superb services and guidance whenever…read moreneeded. This has been our bank for the last decade+. My family enjoys the location, the inside atmosphere, the staff, Manager Ms. Desiree, and our favorite, Ms. Carla at the counter.