The diligence and insight of the MSUFCU's fraud department saved me from a scam. I was grateful…read morefor their experience and spotting what I couldn't.

When you abandon me at this credit union, I MSU so much! I MSU more than anyone ever MSU before!…read morePlease come back soon! Pretty standard Federal Credit Union that Services all the kids of the University. Because it's so geared towards University kids and maybe a little bit towards making money off University kids, it's not as awesome as some of the other credit unions. But it's still way better than the big box banks, which all try to take your money in any way possible whereas this one is a little bit more geared towards working with the actual people in the area, which is good for them and good for the bank's morality.

Almost a year now on 8/15/2024 I filled out a EFT - ERROR RESOLUTION REQUEST At CPCU with the…read moreso-called person who sent me this request (Raquel W.) who had been consistently lying to me to get this resolved! She pointed fingers at everyone to resolve my issue but herself! What a ignorant individual! This company took over the SECU in Saginaw that I did business with for a couple of decades. I miss SECU because they had experienced people who knew what to do and get any situation I had resolved promptly. Instead, I got people/person who are inexperienced and liars! I'm so glad I withdrew my funds and joined another credit Union (WILDFIRE) who would not consistently lie to me. My banker at Wildfire is great and assisted me through my monetary and account needs. I recommend you all remove your funds if at CPCU if you're mistreated and go to Wildfire because your funds will grow with interest and have people who know what they're doing. At CPCU I had to get another debit card that didn't work and the young lady at the Saginaw branch tried everything she could to get it to work but failed. She tried calling folks and they didn't have a clue on how to make the card work! How embarrassing! Nevertheless, I gave this JW every opportunity to rectify my account situation and got tired of her spin and lies! Good luck everyone!

Great credit union! Bethany & Suzanne both assisted me this week as I opened an account & made me…read morefeel very welcome. Bethany is extremely knowledgeable in this profession, she was very helpful & thorough in answering all of my questions. Both ladies were very kind & professional as they led me through the whole process. I also got a chance to meet one of the managers who was also extremely friendly, the whole staff & atmosphere was very warm & welcoming.

Changed to this office for a better option. It got very good reviews. I'm very happy with them and…read morewill use them next year! Highly recommend.

Had an appointment with Michael Block regarding some business tax issues. He was super helpful and…read morefriendly. Highly recommend.

After showing up at a Chase Bank in the Lansing area last weekend and learning that we couldn't…read moreopen a new account without making an appointment, I searched online and noticed that Saturday morning appointments were hard to come by and several weeks away. So I booked an appointment in the Novi branch. Am I glad I did. Staff at the Novi branch were so much friendlier and more helpful. I couldn't tell you hope many people stopped by and asked if we've been helped, then followed up assuring us that our rep would be available shortly. Milan was patient and answered all of our questions to our satisfaction. He also helped us determine which account type would best meet our needs.

Didn't know you have to order $2 bills. The teller ordered and told me to come back next week. I…read morewas a day late getting to the bank and didn't see my teller. Went up to the window. This new teller said "yes" Clyde left them for you. Had them all counted out and everything. In and out I less then 10 minutes. GREAT JOB CHASE

I had the hardest time finding an insurance company that would provide a la carte workers comp…read moreinsurance for our nanny. But, after calling numerous places and spending hours on the phone getting nowhere - I finally stumbled upon Payne. With one brief call, I had a quote within an hour and then a policy in effect within a day. They were professional, quick, and great to work with!

The people at Mercantile are always so happy to help and walk me through any questions I have…read more Every time I go in I leave with a smile on my face!! I love my bank

I have been nothing but impressed with the staff in this office. Angela really went the extra mile…read moreto help me set up my policy when I first moved to the state. And overall I've been very happy with the coverage provided by state farm for many years.

I signed on with an employee that is no longer there, but my service has remained the same. State…read moreFarm is reputable company and Darrean has the experience to answer your questions. Sometimes there line has been busy but I get a call back 100% of the time when I leave a clear message. Mr Dunn made me feel like a valued customer and made time to come out and discuss questions I had on a rental property. Let them know what is important to you and they will work to get you what you need.

Requested one of my trucks to be switched from personal to business insurance. State Farm added on…read morebusiness insurance and kept the personal policy automatically billing against my bank account. This costs me double payments for three months. When this State Farm office was called about their double billing they said they could only stop it today and that they were not responsible for double billing and no refund or credit for State Farm errors. Seems pretty unethical. Beware of this agency who does this shady practice over the phone and gets away with this. $400 extra dollars because their office conveniently didnt stop the personal truck insurance when State Farm switched it to their business insurance. Buyer beware. I discussed with this agency today on the phone twice and the office refused to let me talk to an agent. Sorry out of luck. Go to another insurance company or at least another agency office.

Hunter took time to make sure all the options were laid out and explained the policy perfectly…read more Definitely look him up to get coverage on your vehicle. Look him up and let him customize your coverage.