I started dental services with this group last year and started the process to have an implant replaced. Because of the kind of insurance have I am able to get reimbursed for my out-of-pocket expenses. I submitted a claim and in the middle of the processing I was called out of town for a family emergency. I was away from home for over a month and was not aware that I had been reimbursed my out of pocket and the dental groups portion of the bill through direct deposit.
It took me a few weeks to pay the bill in full, and without even asking me any question I was told by the office manager that due to the late payment they would not be able to provide me with continued dental care.
Now I have to find another dentist that is willing to complete my implant and take care of my other dental needs. read more