I'm writing this review about Dr. Joseph Lawrence Holliday and Holliday Dental because my…read moreInvisalign treatment resulted in serious harm to my teeth, gums, bone, and bite. I have never written a negative review about a doctor before, but I wish I had seen a review like this before starting Invisalign with a general dentist instead of an orthodontist.
After just 14 aligners, I noticed my gums were disappearing when I smiled. I was told it was just the way I was smiling, but another doctor later confirmed gum recession and bone loss. I stopped treatment at that point.
Photos taken by Holliday Dental also showed gum loss, longer teeth, dark triangles, and purple gums, but Dr. Holliday has never acknowledged the damage. I had to get those photos directly from Invisalign because Holliday Dental refused to give them to me. In those photos, you can see the gum loss that occurred after just 14 lower aligners and 16 upper. I was not told my teeth would be moved that fast, and had I known, I would not have started treatment. When I started Invisalign, I was under the impression that it comes with no risk, because that's the way it was presented to me. Looking back, Dr. Holliday seemed more focused on selling me on treatment than on carefully evaluating my bite or explaining the risks. He comes across as a salesman.
Dr. Holliday also failed to diagnose that my right-side bite involved a skeletal posterior crossbite. During treatment, I developed an open bite and was repeatedly told it would close on its own, but it never did. An orthodontist later told me my upper jaw is too narrow for my lower jaw on the right side and that correcting the crossbite would have required a different approach than aligners alone.
Dr. Holliday kept telling me my right-side open bite would close within six months, even after I told him an orthodontist had already explained that it would not. The open bite never closed.
In my opinion, he presents himself as capable of handling any case, which can be misleading to patients. He is not an orthodontist, and I believe orthodontists have the specialized training better suited for complex cases.
During treatment, I noticed my right canine was hitting my upper incisor. Another doctor later explained that my teeth were not aligned correctly and that my midline was off. Before treatment, my crowded lower teeth still allowed my bite to close properly, but after they were straightened, my bite became misaligned. My teeth may be straighter, but they do not function correctly, and I now have painful bite problems on the right side that I did not have before. Dr. Holliday told me Invisalign could help my TMJ issues and would not hurt, but that was not my experience.
Dr. Holliday told me that correcting my midline would pull my teeth out of the socket, but orthodontists later told me it could be corrected safely with proper planning. In my opinion, he relied too heavily on Invisalign's software instead of doing the clinical diagnosis needed for a skeletal bite problem.
Dr. Holliday performed IPR on nearly every tooth in my mouth without clearly telling me upfront how extensive it would be. Before Invisalign, my teeth fit tightly together and floss would catch between them, but now floss slides through in many places and food gets stuck between my teeth. I was never told how many teeth he would remove enamel from, and had I known, I would not have started treatment.
I still do not have all of the records I requested, including the TMT and any signed consent forms. When I asked whether those records existed, Holliday Dental only said they had "provided everything" and would not directly answer me. Two weeks after I stopped emailing them, I received a letter accusing me of harassment.
I was offered a refund in exchange for signing an agreement that would release Holliday Dental from liability, but I could not accept that condition. If I had been warned upfront about the risks and properly informed about my treatment, I would have gone to an orthodontist instead.
