I went there for a dental implant so I did my homework up front. I specifically asked if they took…read moremy insurance for an implant and was told that they did. I also asked about the cost and was told it would be no more than $2000 without insurance. After about 8 X-rays , I was taken to their green room and was told they didn't except my insurance and the cost was double what I had been quoted. I just received a bill for $147 for nothing. I will not go back.

Horrible experience! 4 o'clock appointment the lady who did my X-rays was very aggressive and…read morescratched my mouth with the instruments. Once I got to the back they forgot I was back there and were having a conversation about birthdays while I'm waiting for a consult. No one ever came. The business closed at 5pm around 5:15 the same X-ray tech came in A nd said that someone would call me about a consult and never did! This place is very unprofessional and I do Not recommend!

Customer for a few years now-at least I thought I was. Seems no one ever answers the phone- after 7…read morecalls then you're shipped overseas. If they can't answer the damn phone and hire out they seem to be short staffed. Good Luck with this one!

I had an unusual problem, and my anxiety for dental work was a factor…read more I had a molar filling break out and a dead tooth in front, ready to fall out. Dr. Obrien and Amanda were awesome, and their teamwork made me very comfortable. I felt very little discomfort, and they explained everything they were doing. I recommend Dental Works to anyone who needs their help and talent. I had to make a return visit to have my now missing tooth made into a "flipper" with a new tooth. They were very informative as to fitting it and the home care afterward. I HIGHLY RECOMMEND DENTAL WORKS.

Dr. Bryan Satterfield is highly skilled, caring, gentle, explanatory, and honest with his patients…read moreregarding their options. Staff is great​. I no longer dread going to the dentist.

We have been coming here for 10 years now, and have been very satisfied with the care. Dr. Colburn…read moreis kind, gentle, never causes pain, and the staff is helpful and friendly. We really like the office when the TV is turned off, the seats are comfortable and then it is very relaxing and stress relieving. We highly recommend this office for excellent family dental care..

very friendly. Dr. Satterfield Jr. is very nice and they did a good job.. thanksread more

Today was my first time visiting the office. Everyone was so welcoming, professional, and friendly…read more Mrs. Ann, my hygienist, was very thorough and gave me many tips on how to properly take care of my teeth. Dr. Childers also gave me pointers. These ladies know their jobs and they are excellent at it. Best dental visit I have had since I was a child. These ladies really care and the do an extraordinary job! I'm never leaving, I've found my forever dental home.

Wonderful practice. Very professional. Great customer support. My cleaning was amazing. Devon was…read moregreat very friendly.

Had to get a tooth extracted, didn't have a lot of money.. Palmetto Denture Care was recommended by…read moremy dentist. I called and the lady that answered was pleasant, and very precise. I asked the cost. She explained $75 for X-rays & $95 for extraction. I went to my local (NC) dentist for the X-rays because it would have been charged to my insurance..turned out I paid more for my X-rays at my local dentist. Anyway I went to my 10am appointment yesterday I showed up 5 mins early (9:55am) and sat in the waiting room till 11:45am..(I will say that's the ONLY reason I gave 4 stars and not 5. Otherwise, nurse was great she explained everything to me and how it was gonna happen, she answered all my questions. The Dr. came in and explained his part of the surgery..he warned me I might want to take antibiotics before the extraction..I told him no, to move forward with the procedure (only cause I didn't want to come back to SC and take off more time from work.) Dr understood my reasonings and proceeded. Once surgery started it took less then 5 mins. Surprisingly it was painless. ..and the price was EXACTLY what the receptionist quoted me on the phone..no surprises $95.00 and I'm now healing nicely everything they told my could happen with the healing process helped me be prepared. Definitely recommend to anyone looking to get an extraction on a budget.

The staff is amazing! The process takes time, but so worth the wait. Thank y'all for giving me back…read moremy smile and confidence.

I have gone to Dr. Derek Herring since 1993. He is wonderful. He makes me laugh and I love he is…read morejust down to earth. He is a wonderful dentist and if and when he retires I will cry and hold onto his ankles. His staff was and is wonderful. Satterfield Family Dentistry was lucky to get Dr. Herring when he closed his Cedar Springs office. Satterfield Denistry has the same ethics, and compassion as Dr. Herring and I appreciate that immensely.

Dr. Bryan Satterfield and Mary the hygienist were very friendly. professional as was the rest of…read morethe staff. Highly recommend this family dental practice.