I am disgusted by this place. My husband had an appointment and as soon as he walks in they…read morereschedule him for the next day? Ok so here he is the next day waits for an hour in the office he hears the office signing HAPPY BIRTHDAY?! And then a lady comes out and says to my husband "oh your still here?" so you knew he was there waiting and I assume she would have been ok that he waited so long that he would've just gotten pissed and left. What do you "oh your still here??" So unprofessional!!! My husband was treated with no care or any sort of sympathy for his pain.

I was rudely told on the phone the reason I needed a "deep cleaning" was because I had periodontal…read moredisease. I knew this was NOT true as I get my teeth looked at and cleaned every 6 months since I was little. My dentist of 7 years never said this yet a "hygienist" was able to make this observation how? Glad I walked away as my new dentist confirmed I do NOT require deep cleanings, completely unnecessary and confirms it's the Aspen model so they can charge patients more. Do your own research, see how many others have complained about the same thing. The hygienist who called me because I had walked out refusing to pay for something I did not need or want, tried to bully me about the whole situation under the guise of let me explain. She did not like I was questioning why and how was it I never was told this information before? She eluded that my previous dentist missed it? Really? That's right, he didn't because it doesn't exist. I trust my previous dentist who cared for me through cancer treatments not some pissed off hygienist who was NOT going to get her bonus because I said no. **while Aspen customer service says they value input, it's BS as nothing changes.

I had an unusual problem, and my anxiety for dental work was a factor…read more I had a molar filling break out and a dead tooth in front, ready to fall out. Dr. Obrien and Amanda were awesome, and their teamwork made me very comfortable. I felt very little discomfort, and they explained everything they were doing. I recommend Dental Works to anyone who needs their help and talent. I had to make a return visit to have my now missing tooth made into a "flipper" with a new tooth. They were very informative as to fitting it and the home care afterward. I HIGHLY RECOMMEND DENTAL WORKS.

Customer for a few years now-at least I thought I was. Seems no one ever answers the phone- after 7…read morecalls then you're shipped overseas. If they can't answer the damn phone and hire out they seem to be short staffed. Good Luck with this one!

Dr. Bryan Satterfield is highly skilled, caring, gentle, explanatory, and honest with his patients…read moreregarding their options. Staff is great​. I no longer dread going to the dentist.

We have been coming here for 10 years now, and have been very satisfied with the care. Dr. Colburn…read moreis kind, gentle, never causes pain, and the staff is helpful and friendly. We really like the office when the TV is turned off, the seats are comfortable and then it is very relaxing and stress relieving. We highly recommend this office for excellent family dental care..

very friendly. Dr. Satterfield Jr. is very nice and they did a good job.. thanksread more

Today was my first time visiting the office. Everyone was so welcoming, professional, and friendly…read more Mrs. Ann, my hygienist, was very thorough and gave me many tips on how to properly take care of my teeth. Dr. Childers also gave me pointers. These ladies know their jobs and they are excellent at it. Best dental visit I have had since I was a child. These ladies really care and the do an extraordinary job! I'm never leaving, I've found my forever dental home.

Wonderful practice. Very professional. Great customer support. My cleaning was amazing. Devon was…read moregreat very friendly.

Had to get a tooth extracted, didn't have a lot of money.. Palmetto Denture Care was recommended by…read moremy dentist. I called and the lady that answered was pleasant, and very precise. I asked the cost. She explained $75 for X-rays & $95 for extraction. I went to my local (NC) dentist for the X-rays because it would have been charged to my insurance..turned out I paid more for my X-rays at my local dentist. Anyway I went to my 10am appointment yesterday I showed up 5 mins early (9:55am) and sat in the waiting room till 11:45am..(I will say that's the ONLY reason I gave 4 stars and not 5. Otherwise, nurse was great she explained everything to me and how it was gonna happen, she answered all my questions. The Dr. came in and explained his part of the surgery..he warned me I might want to take antibiotics before the extraction..I told him no, to move forward with the procedure (only cause I didn't want to come back to SC and take off more time from work.) Dr understood my reasonings and proceeded. Once surgery started it took less then 5 mins. Surprisingly it was painless. ..and the price was EXACTLY what the receptionist quoted me on the phone..no surprises $95.00 and I'm now healing nicely everything they told my could happen with the healing process helped me be prepared. Definitely recommend to anyone looking to get an extraction on a budget.

They won't even do what you asked him to do they try to make you shave only one tooth in your whole…read moremouth but would try to take the rest of them out I don't see where that makes any sense save one too that doesn't even matter but take the rest out but then wouldn't even take it out for you or none of the others want to give you a run around when you're paying cash they are on the spot it's a shame you can't even get what you need done when you go to palmetto denture care

Dr. Bryan Satterfield and Mary the hygienist were very friendly. professional as was the rest of…read morethe staff. Highly recommend this family dental practice.

I have gone to Dr. Derek Herring since 1993. He is wonderful. He makes me laugh and I love he is…read morejust down to earth. He is a wonderful dentist and if and when he retires I will cry and hold onto his ankles. His staff was and is wonderful. Satterfield Family Dentistry was lucky to get Dr. Herring when he closed his Cedar Springs office. Satterfield Denistry has the same ethics, and compassion as Dr. Herring and I appreciate that immensely.