I want to start off by saying when I first entered this practice I was delighted to see a Bible on…read morethe entryway table in the foyer. It was opened to a scripture but I didn't take time to read it as we were hurrying to get checked in. I wish now that I had looked because this Dr. Bryant most certainly did not act in any manner whatsoever that would glorify Christ.
Point blankly, I would avoid Dr. Bryant at all costs.
The office staff was super nice and knowledgeable regarding the billing but that's the only positive thing I can say about this practice. We waited in the waiting room for approx. 15min then waited in the exam room for more than a hour to see Dr. Bryant! He came in all hurried, talking over us, not wanting to give us a chance to talk or ask questions, was rude & arrogant, and seemed to think he knew more about our child and his insurance than we did. I assure you he did not. I had spent an extensive amount of time with my child's insurance provider on the phone prior to the visit so that I would know what our responsibility would be. I told him we would be paying out of pocket but he was so concerned about the insurance and not billing them. I told him to feel free to bill them but they would not pay and we would have to. Even his nurse tried to tell him that they too had verified that the insurance would not pay until he was 15 years of age but you could tell he was not going to concede that we knew more about it than he did and he suggested that if he allowed us to pay out of pocket we would be causing him to commit insurance fraud which was ridiculous. Made no sense! I had NOT told him he couldn't bill them, I just told him he would not get paid by them so we would be paying. Ugh!! Everything that came out of his mouth was asinine.
So, just so I'm not posting anything that I do not know to be factual, I followed up the next day with the insurance company and they reiterated to me,
1. Yes, he can bill them but,
2. No, it wouldn't be covered therefore he would receive no compensation from them.
3. Yes, the child had to be at 15yrs. old before they would paying for this procedure.
4. Yes, we would HAVE to pay for it out of pocket if we wanted him to have it done now.
5. No, they would not charge the provider with insurance fraud for allowing us to pay out of pocket. Also, I might add, even the insurance representative chuckled at this particular concern of his.
(TOLD YOU SO, Dr. Bryant!)
This is why we need healthcare reform! Doctors do not want private pay clients because they know they can not charge as much / get paid as much!!
Anyway, We did not even get to the medical aspect of what brought us in before my husband, who is the MOST kind, gentle, and patient man you could ever meet, interrupted him to tell him just to forget about it and turned to me to say, "Come on, we're leaving." Seriously, NO ONE, in a professional position, has ever acted the way he did and now I can understand why he was not on the list of recommended providers given to us. I've never met anyone like him and hope to never again. I would steer very clear of this practice! I found my desire for convenience is not worth going to this doctor and I would not trust him with my child because it was obvious my child's care was most certainly NOT his priority.
