Ok. Massage was a 4 out of 10. Nothing I would recommend. Not much To choose from in Alaska so this…read moreis sufficient for now

Great place to get a massage or treat your self from head to toe. I've treated myself with lots of…read morethe different spa treatments that they offer, and everyone have been great!

I booked an eyebrow wax and found out the morning of my appointment that you can't get wax done…read morewhile using retinol. I told the owner I would like to stop using retinol and reschedule the appointment. I explained I had gone to her many times in the past and had never missed an appointment. She charged me 30$ for wanting to reschedule, even though the only thing she could offer to do for me was "tweeze" my eyebrows, and wouldn't even be able to do the service I booked if I did show up. It's upsetting that she cares more to make quick 30$ than continuing relationships with people in town. I feel completely scammed.

I really tried to like this place after I found out my coworker's beautiful lashes are done here. I…read morewent three times to really give it a chance and it was more ridiculous each time. At first meeting, the owner accosted me with a digital thermometer before I even stepped in. I shrugged it off (because people have gotten crazy since COVID and it's Juneau, so not many choices). I went in to get a full set of lash extensions, brow wax, and brow tint. I requested Refectocil for the brows (through her reservation system on her website) and when I confirmed the service in person she made a face and pushed me to henna instead. I debated with her a bit, concerned that they would look fake, flat, and drawn on and my skin might not take it well, but she told me she's a pro and I should trust her. She spent probably 45-60 minutes mapping my brows and then when she was done with the henna she tried to explain why they came out patchy and the wrong color, saying something like, "well, we never really know how well your skin will take the henna." They looked exactly as I knew they would: SO awful. And she still charged me full price and didn't offer a touch up after my skin adjusted. I'm grateful now that they didn't take so the henna faded quickly and I could go back to doing my normal thing on my own. I did insist on the Refectocil the next time, which looked great and was way cheaper. I'm just glad now I didn't let her microblade me. The lash sets were CRAZY. The woman takes HOURS to even do a fill and they look terrible. My eyes looked weighted down and so fake and I hated the tangled look. When I went back for 2 fills, explaining how I would like them to be different, it was even worse. I was incredibly still and she was struggling and complaining my eyes move too much when I literally fell asleep. She became increasingly rude and abrupt with each visit. I did everything she said for aftercare and used the products she sold me, but within 2 days of each visit they were falling out and looking horrible. I even watched Youtube videos from other professionals using the same brand to see if I misunderstood her instructions or if there was something else I should do differently. I didn't misunderstand and there was nothing else. Either they're all liars gatekeeping the true secrets, or this lady botched me. Then the glue she used made my natural lashes fall out (!!) and she complained about that too. Lady, I want lashes, that's why I came to you. You think I'm happy you made my eyes practically bald? Each visit was over $400. How can people afford $400 and 4+ hours every 2 weeks?! It took months for my natural lashes to grow back in after I gave up on this place. Once they grew back, I went back to just tinting and lifting my natural lashes instead of doing these awful extensions and they look so much better. One last thing, she posted my photos on her social media without my consent. I told her I didn't mind an extreme close up on the brows or lashes so you could show the work but couldn't identify me. She posted a far away, full face shot and named me anyway. Not OK.

Kayla always does an excellent job with my hair cuts. I have been having her cut and style my hair…read morefor several years now

Everywhere else was booked, my normal hairdresser is out of town and I was desperate. I managed to…read moreget an appointment here and it was not too bad. The receptionist and some hairdressers where preoccupied with their phone, as most people are now-a-days. They where fairly friendly. My hairdresser was late, but she was perky and fun. The haircut came out great, I'm very happy with it. She had time to do my eyebrows, and I'm happy with them too. My only complaint is this salon charges 60$ an HOUR for hair. I understand it's warranted for some hair treatments, but for a haircut. YIKES!

For the low, low price of only $300, two of us got gel mani/pedis that looked like this…read more Absolutely awful. The man that worked on me was unpleasant, and either made excuses why things couldn't be fixed, or "corrected" them in a way that did nothing. No cuticle care or top coat. The wet, heated towel draped on my legs was hot enough I had to throw it off. Unfortunately, my husband paid before I had a chance to say something. So disappointing

Kenny done my nails and I love them! They have good shape and are thin. He recommended this color…read morebecause I wanted a natural look and it is perfect! Super nice guy, I will be back.

Capital Hair and Nails are truly that as I witnessed excellent customer service in both nail care…read moreand male hair cuts. Everyone was very nice and I appreciated the way I was pampered from a hot pad on my neck to the massage chair to a very relaxing pedicure. Excellent color choices and options. By the way people kept coming through the door I think this is where the locals come. I was on a cruise and this was off of the beaten path but worth it.

I called ahead of time to get my acrylics taken off. I arrived and said hello, not one person…read moreacknowledged I was there for 10 minutes. Someone finally came from the back and sat me down. The woman who sat me down got two bowls filled with acetone for my nails to soak into. 10 minutes into it, she left. She did not say anything to me, just walked out the door. My nails soaked for almost 30 minutes with no acknowledgment from anyone else there. Finally, the man stopped his service with another client to finish my service. He used the drill filer on my nails, and filed through the top layer of my nail bed. I'm still waiting for my nails to grow out the damaged nail bed.

Excellent service. They got me in when I was very much in need of a cut and color (highlights) and…read morethe people and shop were great! Brittany did my hair and it's exactly what I wanted and described!

Tiffany is the best!! I have curly, dry, crazy hair and she's totally gotten it under control for…read moreme. My hair hasn't looked or felt this good in years, I get compliments after every appointment with her. I would highly recommend her shop to anyone who asks. The shop has a great vibe, it's very pleasant and inviting, I love to go and just relax knowing I'll come out looking twice as good as when I entered. Everyone should go to Tiffany!!

Terrible customer service. I called at the beginning of the month for an appointment and when I…read moredidn't hear anything by the end of the week I called back. It went straight to voicemail and the message said they had been out of town since the few days after I called. They supposedly came back to town but never had the decency to call back to see if anything was available...

Emery and Tianna are amazing! Perfect color and highlights, expert cuts, beautiful waxing services,…read moreand Tianna even does brow tinting. Prices are comparable to competition but quality and services are completely wonderful and at the top of the town! At last, a place I can go for real beauty in Juneau.