Chappell Hearing Care Center on Bryant Irvin Road is an outstanding family business that is concerned with meeting the individual needs of each and every customer. Both Kurt and Autumn Chappell, Office Manager, are great to work with. I have been going to Chappell Hearing Care Center since 2018 and have recommended them to my friends. Kurt spends a great deal of time listening to each patient's needs. Then he offers the best hearing options for that particular patient. I went to ENT doctors and several audiologists before finding Kurt Chappell who actually listened to my problem with both tinnitus and hearing loss. He spent over an hour and a half just listening to my issues as a musician with tinnitus and hearing loss before making any recommendations. As a musician, having a hearing loss and tinnitus is very intense and difficult. After testing my hearing, I made another appointment where he thoroughly reviewed the Levo system and Widex system so that I could determine what best suited my needs. He offered me several outstanding hearing aid options to correct my hearing loss while performing as a musician. Of all the doctors and audiologists that I went to, he is the only one who actually listened to me and cared about what I was experiencing. Chappell Hearing Care Center is a "10" - the highest recommendation. I do not hesitate to recommend Kurt Chappell to anyone with a hearing loss or tinnitus. He truly listens and cares. He will recommend the best options for your needs based on what you have discussed. read more

I came into Chappell Hearing Care Centers 5 years ago with severe hearing issues. I had been using hearing aids for about 20 years, and was in need of a new set. Kurt took me in and spend almost 4 hours with me to assess my hearing accurately. I was astounded with how detail oriented he was in assessing my hearing. When he finished up, he recommended a certain type of hearing aid for me. His center carries over a dozen different brands of hearing aids, and he was able to recommend a pair he thought would work for my extreme loss of hearing. He programmed a pair for me, and after wearing them, I could hear all kinds of things that I had not been able to hear since my initial hearing loss on 1987. IT WAS NOTHING SHORT OF AMAZING!!! My friends and colleagues noticed how much better I was hearing. If you have issues with your hearing, I highly recommend a visit to Chappel Hearing Care Centers! He will work his magic and you will be able to really tell a dramatic difference in your hearing! It can really be life changing! read more

From the moment you walk into this office, you are met with a welcoming, home-like atmosphere that instantly makes you feel comfortable. Autumn will greet you with kindess and professionalism which quickly puts you at ease. You will notice displayed on the wall photos of mission excursions Dr. Chappell has participated with Operation Go Quickly where he has graciously given of his time and resources to serve the less fortunate who have expereinced hearing loss. Once you meet Dr. Chappell, it's like meeting an old friend. He performs a thorough examination, careful to explain everything in understandable terms, and makes his diagnosis. Once fitted with the hearing device, his followup services are available for questions or concerns. He truly cares about the quality of life of each patient. I am deeply grateful to Dr. Chappell and his staff for all they have done for me. read more

My mom was treated as if she was the only person in the world needing to be assessed and fitted for hearing aids at Chappell Hearing Care Center. Kurt was so easy going, cheerful and VERY accommodating, as was Autumn, the office manager. Kurt is very knowledgeable and has years of experience when it comes to a person's hearing needs. It was very evident he was a stickler to precision and detail, but at the same time, attentive to details of mom's personal needs. Autumn also thoughtfully provided my mom with a blanket for her shoulders when she noticed mom was cold during one of the appointments! With so many options for a person's hearing aids today, I felt very secure that mom truly received top quality care and hearing devices, without the worry of being "taken". It was nice to see how pleased mom was to hear again! Autumn and Kurt, "You are awesome!" read more

One of my best friends has been seeing Kurt Chappell at Chappell Hearing Care Centers for over a decade, and I can't even detect that he has hearing loss. My friend travels a lot, and the bluetooth technology is so good that he works effectively on the road. Kurt Chappell is takes all the time it requires to match hearing aids and hearing technologies to the needs of his patients, and he provides time for his patients to test the hearing aids at home and on the job. I highly recommend Chappell Hearing Care Centers! read more

I have nothing but good things to say about Kurt and Autumn and the services they provide. My mother-in-law and I have each bought aids from them and he definitely found the right solutions for each of us. Kurt takes the time to ensure you are satisfied with the aids before you buy them. Service after the sale is the best I have ever experienced in any business. I recommend this company without reservation. read more

I've been going to see Kurt and Autumn since I had to start wearing hearing aides years ago. It's always been easy to get an appointment and Kurt fixes any problems/issues right away. They've both been friendly, kind, accessible and very efficient! I enjoy going in with a small problem, one of them takes care of it then Kurt talking about his work in Haiti. Good, good people and all around great service! read more

Been going here for a couple of years and they are very caring and considerate. I got hearing aids here and they took the time to answer all of my questions and made sure my aids were set up perfectly for me. The pricing was better than a couple of other places I talked to. Cannot say anything negative and am sending other family members to see Kurt. read more

Excellent hearing care. Good, personalized attention to your needs. They take the time to explain what you need and why you need it. The best follow-up and best customer service of any business I know. I recommend them with no reservations. If you think you might need help with your hearing, you have probably waited too long, already. Call them today. read more

Kurt is a patient and kind care taker of all his patients. You feel a part of his family after your first visit. You or your family members will be in great hands if you go here. The biggest plus is Kurt carries all hearing aid types, not just one. He is not owned by a manufacturer so he can sell the best product for each patient. read more

Very impressed the professionalism, knowledge and friendliness of Mr Chappell and his wife Autumn. Mr Chappell explained everything he was doing and made me feel very comfortable during my hearing aid fitting. If you're looking for knowledge, quality care, and great service, I highly recommend Chappell Hearing Care Centers! read more

I highly recommend Chappell Hearing Care Center for your hearing needs. Kurt is very professional and will not stop until you are pleased with your hearing device. It is a family operated center and both are very helpful and friendly. Thank you for all you do. read more

I like Chappell Hearing Care Center because the staff is very professional and they sell and service several so many brands of hearing aids. They also provide great service after the sale. They don't just sell you hearing aids and leave you hanging. read more