I tried to make a new patient appointment and couldn't get past the nurses condescending and…read moreannoying questions and judgment. They lost a potential client. Unprofessional experience within the first few seconds. NURSE kept asking unrelated, personal questions instead of trying to actually help.

Have kid with strep throat. I took him to CMA 6 days ago. They told me that he was fine and to give…read morehim Tylenol. Nearly a week later, they call me at 6PM (when office is closed and I cannot call back) saying that he actually has strep throat. I specifically asked them to test for that and give me results ASAP for antibiotics. I now have a kid sick for a week with no meds and an office unwilling to give them. This place is infuriating and completely incompetent. We contacted a separate doctor and were able to get son on antibiotics ASAP. Doctor said that CMA were idiots for not treating strep and to run far away. We will not return

We have been going for over 10years and love the Doctors. Office is always clean, they take care of…read moretheir patients.

Dr. Kim and Dr. Jung are wonderful!…read more Prior to delivery, the hospital requires you to find a pediatrician. We found this practice through our OBGYN Dr. Khan. We saw their business card at Dr. Khan's office and decided to give them a call. The front desk at My Kids Pediatrics and Adolescent Care were so sweet and professional from the very beginning. They told us we could come in and get a tour of their office before our due date. The front desk is always warm to greet us and say goodbye. Their office is clean and organized. They have flat screens with kiddie movies, books, and toys in their waiting room. Each examining room has a flat screen tv as well, chairs for parents to use, and a padded examining table. Dr. Kim and Dr. Jung are friendly, professional, humble, and personable. They love what they do and you see it through the high quality of care they provide. Jet is usually seen by Dr. Jung and she is so gentle with him. She answers our questions and is very patient. We never feel rushed here. All the employees are so sweet and knowledgeable. Overall, I'm glad we found this practice and am grateful for the care everyone provides.

Dr Win is an exceptional doctor. The dedication he shows to his patient, is notable. I feel that he…read morehas always given me a voice as a mother. We work as a team to create the proper care plan for each child. My family has been a part of his practice for over 10 years, with four different children from infant to teenager. We Currently spend most of our time out of the state and I return for all our doctor's appointments. A defining moment for us was when I was alone with three kids and had an emergency. My 5 year old daughter couldn't breathe, she was fevering at 103.7, and throwing up while coughing. I called the on call Drs line to find out if I should go to Loudoun ER or drive to Fairfax children's. At 4 o'clock in the morning he answered his phone and directed me to childrens. He was awake, alert and full engaged. I received NO bill! He followed up first thing that day. He always allows up! Either with a phone call, at 7 o'clock at night, Saturday morning, or on his lunch break. The man doesn't forget and he makes the time. I know for a fact, he couldn't do this without the support of his wife Kai. They sacrifice a great deal of their personal time. As for the staff over the last 10 years; there have only been a few staffing changes. Regardless, the care and attention to who they hire is evident. Honestly, in my professional opinion. Dr win should become a concierge doctor, but obviously his heart isn't it for the money. He's the kind of doctor you pay out-of-pocket for on reserve and don't care if they take insurance, because you wont find better! 10 years ago I read that this man was the best in Herndon and Reston area on yelp. The bad reviews on here are just weird personal complaints. I have searched, and I have not found a better Dr in the state of Texas, North Carolina, California, or Virginia! You're lucky if you get the gift of having this man to care for your children.

Dr Quinn's practice needs help. We schedule a well visit as my daughter does not have a primary…read morecare doctor because we just moved to the area. I provided a copy of her insurance and immunization records and the person at the front desk ask if her last name was her last name. Like wth do you mean... all the documents say THE SAME NAME. She then proceeded to tell me i need to add his name as a primary care doctor on my insurance so they can be paid. Which I don't. My insurance doesn't require that and their practice can be paid as long as they bill my provider. We're then taken into a room that's dirty and the "nurse" as me if my daughter's eye is swollen. My daughter had nerve damage at birth and surgery to correct it. So no, she doesn't have a swollen eye because her eye lid is a tad bit droopy. She then asked why we were there. Wth! A well visit! She explained if I have any concerns about health issues other than a well visit I would be billed for a sick visit and they can not do a well visit. I said that doesn't even make sense. I can ask a doctor questions and he should be able to complete a well visit along with refilling a prescription or looking at a scratch. She then leaves us in the room to go check which takes another 10min. She comes back and moves us to a different room that is cleaner and says these rooms are for regular check ups! Some other nurse comes in to record weight, vision and hearing etc. and she doesn't know how to work the earring test tool nor does she know how to explain it. As of now, we have been in this office for an hour and still have not seen the doctor. I've been in way better doctor offices and dealt with more competent staffs. We will not be coming back here. Ever. Also, I DID NOT SEE ANYONE WASH THEIR HANDS, use hands sanitizer or WIPE THEIR MEDICAL EQUIPMENT OFF before using it.

Dr. Clewett listed to our concern, asked thoughtful questions, and provided us with personalized…read morecare that addressed more than just the concern we came in for. We will be able to manage symptoms at home and before they become an issue as a result of her care.

Dr.Albert was fantastic! He was professional, Kind and very knowledgeable. He was thorough in…read moregetting to know our daughter and her medical history. He took his time explaining things in a way we could understand, nothing felt rushed about the appointment. You could tell her really cared!

This pediatric practice is garbage…read more Growing up in Africa around every form of disease/malady/illness known, this lot regurgitates nonsense like reading out of a book and literally have no credible answers. I have met doctors who worked without functioning electricity or fancy toys or access to the latest medicine at the time that cured me of serious illnesses as a child and it is pathetic to see that for supposedly the greatest medical care in the world, this lot cares more about money than a child's wellbeing. And their billing? Utter and complete s--show. Everytime we go in there and ask if there are any outstanding dues we are told "no outstanding dues." Then suddenly a statement shows up from 6 months or 2 years prior or a collections notice. The net effect being they refused care for one of my children because of an outstanding balance for the other. Absolutely pathetic.

Our family has been receiving care at this practice for over a decade, and our experience has…read moreconsistently been outstanding. The doctors here, specially Dr. Clewett are truly exceptional, demonstrating not only medical expertise but also a genuine concern for their patients' well-being. The entire staff is warm, welcoming, and always willing to go the extra mile to assist with anything we need. We've always felt well taken care of."

Dr. Heron was rude, condescending, and dismissive. The first question she asked when she entered…read morethe room was, "if I have a primary care physician" -- implying that I should be there instead of urgent care. Throughout the visit she would ignore my input regarding the symptoms I was experiencing, often responding with a condescending remark. I highly advise against using her services. I will add that the reception staff were very kind and professional.

Dr. Heron has to be one of the worst doctors I have encountered. She was not empathetic at all and…read moreI felt my pain was very dismissed. She already had a bias as soon as she walked into the room of what my diagnosis would be. She wouldn't listen to my full story without interrupting me. The diagnosis wasn't clearly explained and I was unsure of how she arrived at that conclusion. I was just discharged with Tylenol. She failed to rule out other things etc as no labs were ran other than a UA. It's incredibly disheartening and sad that patients have to deal with this while they are in pain. She also rolled her eyes, sighed constantly in annoyance when I asked simple questions.

It's my own fault at this point for not finding another doctors's office. Of all the doctors that I…read morego to and where I have to take my children this place definitely makes everything the most difficult -- you have to call to basically getting in queue for a call back for an appointment... as a working parent, this could not be more inconvenience. And they're super strict on when they can see your kid. So you are at the mercy of their schedule. They don't take late afternoon appointments. They don't take super early appointments. You can't get in on a Saturday unless maybe it's an urgent walk-in. It is so incredibly inconvenient. This is not the place for you if you work or have a busy schedule. For years now, I keep finding myself at urgent care because this doctor's office can NEVER accommodate my schedule. I have to find another doctor for my children

What more can I say!!! We love the doctors at SRP!!! They have taken incredible care of all my…read morechildren and always make themselves available.