I was referred here for a root canal after cracking my filling eating a caramel apple. They were…read morevery kind and patient as I had many questions. My dental hygienist was awesome and kind when I expressed my fear as this was the first time I was having a root canal. The Dr did a great job explaining to me what was happening while it was happening. I know not everyone wants that, but that's the type of person I am and he picked up on it and made sure I was very informed while I couldn't talk (due to the root canal being performed). I even switched dentists for my after care and they quickly sent the information along to the new dentist when requested. I would recommend this place to anyone!

Dr. Glass redid my root canal. He didn't put enough topical anesthetic, tried to convince me to…read more'push through' the pain instead of adding more numbing, and instead of being sympathetic, acted like it was such a bother that his patient was in pain. Three times I asked for more numbing, at which point he insisted I had enough numbing, despite the fact that he didn't use the injector but the single time. Terrible mannerisms, and an unpleasant experience through and through.

Dr. Dietz and the entire office staff is professional, well informed and notably kind and caring…read more I have been a patient for several years and, even though I moved much further away, I make the trip to see him when I need an endodontist. I trust his equipment to be the highest caliber and his assessment to be accurate with a treatment plan that makes sense. Beccy - Corunna Michigan

Had a wonderful experience with Dr. Dietz today…read more The first impression of his office is a great one. His staff are extremely friendly, and available to you are Coffee, Tea, and Water. The office itself is extremely sharp, modern, and clean. Each room has it's own flat screen which doubles as a computer monitor. The chairs are some of the most comfortable I have ever experienced in a Dentist's office, and also have a massage function. Dr. Dietz himself was highly professional, friendly, kind, and compassionate. His bedside manner was phenomenal, and he was very patient. Dr. Dietz uses a microscope that I have never seen used before during the surgery, that allows him to zoom in much further. The procedure itself was uncomfortable at times(as Root Canals are), but all in all I feel he did a very good job, certainly better than my previous Root Canal(done by a different Dentist). He was kind enough to call and check on me after hours, which I really appreciated. He squeezed me in as well, on a day he was booked. He obviously cares very highly about his patients. All in all a wonderful experience. I recommend him highly, if you are ever in need of the much dreaded Root Canal!

Dr. Gianni DeCarolis was efficient, without losing compassion. Endodontic Associates was my second…read morereferral from my dentist for my very first root canal, I called them after the other place said they couldn't get me in for almost a month. Endodontic Associates got me in the very next morning! Dr. DeCarolis answered all of my questions and got right to work, numbing me up multiple times as the event progressed. I cried almost the whole time, not from pain but nervousness and he was unphased, kindly wiping my tears occasionally with the bib. He checked in with me frequently and narrated what he was seeing and doing. I was in and out of the office in less than an hour. I would gladly refer my friends and family to the care of this excellent man.

I spent 15 minutes in this office. Was told my tooth was lost. Paid $200 for this, now they are…read moretrying to bill me for an extra $25, after hitting my insurance for another $200. How greedy are you? $425 to tell me you can't do anything?

After having a terrible experience with my previous dentist I was hesitant to see another. My…read moresister is a hygentist and referred me to him. The staff are kind and the office is efficient. Rarely do I wait longer then 15mins. Before doing any work, they explain what your insurance will pay and what's expected out of pocket. Unlike some, they allow payments (as long as you show good faith on your part). I like some hygienists more than others, but it's more to do with personality than care quality. Dr, Freeman is the best. He is very personable and makes going to the dentist bearable. I have terrible teeth thanks to genetics, and have had several root canals, fillings etc. Doc always makes sure to explain what he is doing, then once he starts, every few minutes he'll stop and make sure I'm not having any discomfort.

I just recently had my first appointment with them and they were awesome!!!! All staff was…read moreextremely friendly from the moment I walked in. They did a terrific job cleaning my teeth the doctor was very informative as well. Will be making this my new dentist.

I came here after a very upsetting appointment where I was told the tooth was probably fractured…read moreshould be extracted and they didn't know was wrong with it for sure. I saw Dr. Dawes and he eased my anxiety and performed a through exam and took the time to find the "root cause" of the problem, which was just that one of the roots needed to be cleaned out. I made a second appointment for the treatment and he was very good at explaining exactly what was going to happen and giving updates as he was working. He made sure that I didn't feel any pain during the procedure. I truly felt like everyone at this office cares about their patients and are willing to go the extra mile for them. They even gave me his cell phone number to call if anything goes wrong after hours. I would definitely recommend coming here if you have any tooth pain or need a root canal.

Dr Lang is fantastic kind friendly and is there to help his patients. His staff is wonderful. I am…read morenot happy when I have to go to a dentist but look forward to seeing Dr Lang and his staff they are the BEST

Rochester Family Dental is outstanding. The staff - from check in (Grace) to the hygienist (Allison…read moreis the best), to Dental Assistant Tina to the Dentists - Dr Mitch & Dr Alec- to check out (Madison, Emily) to Manager Kelly- are awesome. Everyone is welcoming, friendly, helpful and courteous. The office is beautiful all year round, up to date equipment and very calming. My family and I have been long time patients and I have referred friends and co workers. Highly recommend.

Steer clear of the younger Solverson--he is focused on higher billable procedures at the detriment…read moreof patients well being. I took my children for their semi-annual cleanings. It was our first time at this practice. Mitchell Solverson reviewed x-rays for my 9 1/2 year old and determined that she had four cavities between baby molar teeth. Typically, I would trust such medical advice but Mitchell Solverson wasn't acting as a trusted professional. He came off very pushy and urgent to get these "cavities" filled asap, even though my daughter was in no pain. He was also insistent that my 11 year old get an already loose baby tooth removed for no apparent reason--no crowding or issues with the tooth. As he was discussing this he came off like a used car salesman. It was obvious that he was looking for ways to increase his billable work. I decided to get a second opinion. I had the x-rays sent to another dental practice. Upon review they found ZERO cavities. The dentist said even if there were cavities the permanent molars will be arriving in months based on the x-rays. There is no sense in filling cavities in baby teeth that are about to fall out. I am glad that Mitchell Solverson gave off such alarming red flags so I could remove my children from his care but am sickened that he was trying to push unnecessary procedures.

Well, after two more visits I'm still debating between three and four stars. Everyone is still nice…read moreand there were no problems with the actual service...but on my second AND third visits they were running behind so they were 30+ minutes late getting to me...so if you add in my 15-minutes-getting-there-early time, I've waited up to an hour for my appointment. Which is NOT a good thing. But, I accept that I may have just been completely unlucky... And the waiting room is somewhat quiet and peaceful (I still love the big fish tank). So I guess I'm at about a 3.5 overall. If you're close the their office, I would definitely recommend you try them.

Beware***** This office will bill and collect from your…read moreinsurance without doing the work. I would not trust the dentist or the office staff. Office staff very rude. And fraudulent I went there they said i had 3 issues, went to my new dentist and i have no cavities or issues. Please beware they have low ratings for a reason. They deserve 0 stars

I had some reservations about seeing Dr. Danielson after reading the negative reviews on other…read moresites. My concern was unfounded. I found Dr. Danielson to be friendly, personable and informative. I would not hesitate to see him again or to recommend him to anyone. Thank you, Dr. Danielson, for your support.

The front desk experience with the representative they have there was enough to make me not even…read morethink about coming here. I called to make an appointment as a new patient and new referral from my current dentist. She was very frazzled on the phone responding very rudely when I was giving her my information. I felt like a huge inconvenience to her the whole conversation.They have a no scent/fragrance policy and she was basically practically yelling at me saying that you must follow these instructions because everybody keeps not following them .And then she told me that they do their own x-rays there.She stated that if I had any x-rays previously done that they wouldn't accept them because they will only take their own .And I told her I just had X-rays done a week ago and they were high-quality 3-D x-rays mind you. She said no that if the dentist needs a particular picture of a certain area, then he would have to take them .I then asked her if he will need to take further x-rays, will I be able to decline ?and she said no. If this is true this place is a ripoff.I canceled my appointment because of her rude responses her rude the way that she spoke to me was so unprofessional and I will never refer people to this establishment. .

I was so impressed with dr. Drew when he did my root canal. It was a week before Christmas and I…read morereally wanted to have my root canal done before Christmas and he fit me into his schedule to make sure I was taken care of. Not only that, he was so calm and made me feel so at ease. I had ABSOLUTELY no pain even during the shots. He walked me through everything he did before he did it and was always making sure I was comfortable as far as pain. I can be a hard critic, and this experience was a world away from previous experiences elsewhere. I am truly grateful and would only ever come back to dr. Drew if I ever needed a root canal again. He is the best and I would HIGHLY recommend him without ONE complaint !

I just want to say that he not only did my root canal in less than 45 minutes, but the whole…read moreappointment he was nice, straight forward and gentle. Hopefully I never get another root canal again but if I do... I will be returning to him!

I was referred by my beloved dentist to Dr. Shea at Endodontic Associates. I admit I didn't ask any…read morequestions, just made the first available appointment. When I arrived, I found I had been scheduled with Dr. Gerald Dietz rather than the referred doctor. Apparently, Dr. Shea only works there on Fridays, having a larger practice in Rochester. This turned out to be the second worst dental appointment of my life, surpassing only my first experience with a dentist at age 5 when the "child friendly" dentist tied me to the chair and stuck his finger down my throat to stop me from crying (apparently it scared the other children). Dr. Dietz did neither of these things, but adminstered the most painful anesthetizing shots I have ever had, and did not schedule enough time for the entire root canal, necessitating a second appointment a week later. The root canal was properly done, and after insisting on speaking with him about his injection methods, the second appointment was not particularly traumatic. I know I was terrified at the idea of a root canal, which turned out to be no big deal once the pain killers were working, so I take some responsibility for being tense. I did, however, explain this in advance multiiple times to EVERYONE in the practice, as well as the doctor. He was uncommunicative and seemed rushed. I will not return.