The Breitlings in the display window drew me in and a mysterious force that was outside my control…read moretook me into the store. This is a great store for watch lovers with a very nice selection and service. However, I was able to break the trance and leave without buying anything. Phew, close call.

This was my second visit to the store. Moreover, it was the second watch from them. I would like to…read morecommend on Brandon the sales person that sold me the recent watch. I was impressed by his patience with my indecisiveness. He knew what I was looking for. What I like most is his knowledge and his honesty in giving his professional. He made every effort to make me take the right decision. I bought a Hamilton watch. I am very pleased with my purchase. I wanted to post this earlier, but I was travelling. Better late than never :) Thank you guys!!!!

I was researching gold cross pendants for my dad. It led me to Luk Fook Jewellery. It's located at…read moreCF Markville Mall, across from Cinnabon on the first floor. The closest major department store by Luk Fook is Walmart. I parked near entrance 11. I walked in and over to the jewellery store. Shopping at Luk Fook feels like you are in strict pandemic lockdown, except that you're looking at non-essential items. The door is locked. You basically need to knock on the door or flap your arms to get someone to let you in. The catch is that you need to wear a mask. I wasn't wearing one, so I got a paper one provided by this business. The next step is getting your temperature taken with a digital thermometer when you are barely in the store. You are then asked to sanitize your hands. I did all of these steps and felt like I was going to see my dentist. I was simply missing the blue shoe protectors. I got a woman, Connie, helping me out. I indicated that I was looking for a gold cross pendant for my dad and asked to look at a few styles. She led me to some small, simple ones. My dad's gold cross was much larger. We walked over to larger ones. I sat down to admire them. One was rough to the touch. It looked unpolished. I pointed that out. The last thing was to have my dad get nicked wearing it. There was a more polished cross that I thought would be better. This woman thought that I'd buy it immediately. I needed to consult with my dad and asked how much it was. The price depends on the daily price of gold. On this day, it was $596 for the cross. She suggested that I put down a deposit. I wasn't ready to commit, but said that I'd book a time to come over after having talked to my dad. She asked when. I said within the week. I didn't like being pressed to put down a deposit and commit to buying the cross. It was frankly a lot of money for a rather basic pendant. There were a couple of actions on her part that rubbed me the wrong way: - She asked at the end, "You are coming back to buy it, right?" - When I described the ordeal that my dad went through with having his gold cross snatched off his necklace by two lowlifes, she had no interest listening to a thirty-second story. She was more interested in a sale than human interaction and connection. I didn't enjoy my time in this store. Anyway, I took her card, thanked her, and left. She did take down my cell number. A week later, she called me and left a voice message. During our discussion in the store, we spoke entirely in English. Her voice message was entirely in Cantonese. She assumed that I'd get it. I applaud the guess, but it was quite bold and sort of weird. I didn't feel any warmth in here. I get better reception at my dentist and I feel important. I felt like this place was more interested in sealing the deal on a sale than getting to know me. If we are speaking in English in the store, I'd expect that detail to translate in future communication, including a follow-up call. It was such a weird experience. I liked my time a Divine Jewellery better. (408)

It's ok. Pretty good prices and a good selection of popular styles. Sales tactics may seem a bit…read morepushy but it's pretty obvious so you can work around that. They do tend to push towards on-the-spot purchasing. Refunds basically do not exist once you've paid so there's that.

The service is amazing. There are lots of both traditional and modern items to choose from for a…read morevariety of occasions and ages. Expensive, but well worth the price for the quality of customer service.

I had several heirloom pieces that I wanted to redesign, and after visiting multiple jewellers,…read moreMark Lash stood out for their creativity, craftsmanship, and fairness. They offered the best value for my gold and delivered a stunning design. A heartfelt thank you to Lory for her patience and expert guidance. I couldn't be happier with my experience at Mark Lash Jewellers.

JCY Jewellery and Accessories is located inside Times Square at the 2nd level…read more This store just opened up recently and they has a1/3 of the store space dedicated to Swarovski and the rest are watches, diamonds and pearls. The salesperson here are really nice and professional. They greets their customers with warm welcome smile and more than willing to show you the nice pieces in the displayed cabinets. I really enjoy walking around the store... and admiring all those crystal displays!

Reminiscent on a smaller scale of the jewelry places in HK. Hubby got me a present today - could…read morenot be happier! They were nice there - personable and professional.

My sales associate was Almira. She was so nice. Everyone in the store was welcoming. I wasn't…read moreallowed to take any pictures or videos but that was understandable. They had the most stunning Kelly 25 in a dark green shiney alligator with gold hardware. It looked like it was made for royalty! I bought a couple of items and was so grateful for the experience. I have heard terrible stories from people who have gone to other locations across the world so I was not sure what to expect. I'm so glad I went.

What can I say... it's Hermes! The old location was small and didn't have much in stock, but the…read morenew spot is spacious, busy, and totally luxurious. They give you one-on-one attention, you need an appointment, and the staff are super friendly. I've been here before to grab a couple's ring for my brother-in-law and a scarf for my mom--got exactly what I wanted, no hassle. The vibe is really high-end, and it's kind of wild to see how almost every woman seems to have a Birkin or Kelly, even though they're so hard to get these days. Definitely worth a visit if you want that true Hermes experience.

We've made several purchases at Moshe over the last almost 10 years. These include everything from…read morea Tissot watch, to a silver chain, to replacement batteries, and items in between. We recently returned to Moshe for a bundle of watch battery replacements. Although the mall was very quiet, there was a steady stream of customers in the store. We were noticed immediately at the door and the gate opened to let us in. We were quickly greeted by another staff, who asked what we needed (which was 5 watch battery replacements on this occasion.) She let us know that we could check the items in for the work and return in half an hour. We left to browse the mall and duly returned not too much longer than the allotted half an hour. Once again, we were immediately let back in the store. I recognized the lady who attended to us for the pickup. She advised that one of the watches was not in fact working. Her assessment was that it likely wouldn't be worth investing more money into fixing. The other 4 watches were all ready to go, complete with updated date and time settings on all of them. I really appreciated that they will recognize the value of not using a credit card, and give a discount accordingly. In the past, the proprietor Ray spent a patient and fulsome amount of time with me to review pieces I was interested in. I also like that they update their inventory regularly, so there's always something new to look at for an upcoming occasion. It was the only reason we had for going to Promenade, and definitely worth returning.

Amazing service and great staff who know the meaning of service!! Would definitely recommend this…read morebusiness to everyone!

I bought a Citizen Promaster Chronograph in Aug 1. The one shown in display case is not the color I…read morelike. I want a silver color dial. Alice is very patient and help me look for silver one from the shop office. She also gave me time to study the product, no pressure selling tactics. Sure I will go to this store again and ask Alice for assistance with my next purchase! Stephen L

This review is based upon my experiences to date with Obsessions Jewellery out of Scarborough and…read moreits sales person Cynthia. I had ordered a Hamilton watch prices at $700 from this store as it was the model that I felt my daughter would like. it arrived before Christmas and was a Christmas gift. when my daughter opened it, she was thrilled with the watch and proceeded to remove the tag. The authenticity card with the purchase number, date, and watch info was in the box. the watch did not work at all. I contacted the store at the first opportunity after Christmas. Because, my daughter's live and or study in Toronto, Cynthia said there would be no issue exchanging the watch. my daughter could bring it in to the Bloor location when she flew back and that Cynthia would text or call her in a day or two as soon as the replacement was available. We did not hear from Cynthia after that promise. My daughter asked me when she should take the watch back. I contacted the number that Cynthia gave me multiple times and left messages. She did not call back. I finally found an alternate number and left two messages with other staff before Cynthia finally called back. Altjough she acknowledged (after awhile) that she did speak to me after Christmas and promised to follow up with my daughter, she said that "things got busy" and she forgot. She then continued to twist the story around. At this theme, my daughter has a $700 plus tax watch that does not even move in a box! Don't purchase anything if value from this store!!!