Went in today to do some retail therapy. Needed a new pair of Chanel glasses and some makeup. Chanel is usually my guilty pleasure to spend money at, including glasses and/or sunglasses and makeup.
Today (Friday Jan 30th), I went in along with my beautiful and quiet 11yo autistic son. We were initially greeted by the most lovely and warm woman (think transgender, regardless a beautiful human being), whose smile lit my soul up with a moment of joy.
I immediately smiled back and waved hello. Then, headed for the glasses display as I desperately need a new pair (I'm on my 3rd pair), and it's my little guilty pleasure.
Not even 5 minute later--just enough time to try on a gorgeous pair of sunglasses I intended to purchase immediately, had a pretty gold hue to the frame, and was great with my skin tone.
Sadly, as my autistic son commented on the frame (he said I looked beautiful in them), an "angry with life", woman came and stained my day with a toxic tone of voice and energy vibe. Apparently she chose today to be the day to make it a practice of bullying and aggressively chastising children with autism.
She got into my space and that of my son's, terrifying him (again, autistic child). With venom in her voice explained that we were NOT welcome in the store, as my son had a small cup of ice cream he was finishing in his hand. There was no grace or professionalism in her ugly stare and very hostile tone and body language.
I was literally shocked and considered arguing as I wanted that frame. But, with my son starting to panic and get shaky--decided to just leave.
I hope this review makes its way to management. Probably won't, as it's Chanel. But, you never know. read more