Quality of care is excellent. Staff is friendly and helpful. I would recommend Dr. Madera to…read moreanyone needing an endocrinologist.

Everyone including the doctor are amazing. They are all caring and helpful. They are short staffed…read moreas it is but they still try their best to accommodate everyone that goes in to the office. As a solo endocrinologist in Port Charlotte she has the patients and shows so much care with such a busy office. Highly recommend her!

Nice staff, clean office, had a great experience would recommend to anyone looking for a primary…read morecare doctor or as a walk in for a sick visit.

The absolute worst general practitioner I've ever been to. Once they didn't cancel and I showed up…read moreat 8:30 and they weren't there. I was throwing up for years and the nurse kept playing doctor instead of referring me to a GI doctor. I had to go to a different doctor to get a referral to the Mayo Clinic, for which my symptoms were serious enough for a 3 week admission. Now they abruptly cut off refilling one of my prescriptions with no warning and didn't call it in temporarily despite the fact that I had made an appointment. I will be finding a new GP.

I have been seeing the nurse practitioner in his office, Camille Cabrol and she is wonderful. She…read moretook her time at every office visit and addressed any concern that I might have had. She is very compassionate and listens to you. I would highly recommend her.

We had to leave the practice because we couldn't get ahold of anyone when we need to. It doesn't…read morematter if it is an appointment, nurse or billing. We have excellent insurance and have never had a denial. We received a $200 bill for a Telehealth follow up after hospital stay. I have called billing, in Tennessee 7 times. I left a message once and asked them to check the diagnosis code the Doctor used. The additional 6 times I held for 18-22 minutes and just when you think you are going to be transferred to a person, clink, the end. Of course, we tried to get into dr before hospital visit, visited an unrelated walk in twice, over two days for treatment and then the hospital stay. The office was called over three days, with no response until the 2nd voicemail the 3rd day. Dr Luis Casonava is a caring, knowledgeable doctor, who takes the time to listen to his patients. His nurse is great. His office staff while in the office are all pleasant. The problem seems to be not enough office staff to answer phones, check in patients, make appointments and check patients out. I was told this by office staff. The problem seems to be a billing department in Tennessee, where you can't get ahold of anyone. Bayfront Health Medical Group owns the practice now.

Been a patient here for several years. I had a scheduled appointment with a specific PA, I made it…read more2 months ago. I showed up on time. Sat in the lobby for almost an hour past my appointment time while they helped at least a half dozen people who had walked in after me. At about 10:15 AM, I got an email telling me my appointment was cancelled and that I'd need to reschedule, WHILE I SAT IN THE WAITING ROOM. I am going to skip the details, other than to say I never saw my PA, she was AWOL from the practice, one person telling me she was scheduled off, the other telling me she didn't work there and never had. Dr. was not available - out of the office until October. Office manager was not available - hadn't come to work yet, at 10AM. If there was a way to give negative stars, I'd be doing that right now. Already found a new practice to see, they're finding time to fit me in Monday.

Easy access, great service and reliable nurses. Turn around on callbacks is amazing. They have a…read moreprovider available for walk-ins and you can also schedule appointments. I find it very convenient.

Pulmonary Sleep is a great place if you have breathing issues and require a pulmonologist to…read moremonitor your treatment. For me, I need them because of my obstructive sleep apnea and my insurance demands it. I feel their care and expertise is second to none. The office staff is friendly, but certainly way too busy. When you get to your appointment, make sure to manually tell the front desk people that you are there for your appointment. There is no sign in sheet and there are no instructions posted anywhere up front which would alert you to their procedures for check in. I certainly urge them to at least put up a sign that says something like, "Please check in with the front desk upon arrival." That would eliminate a lot of confusion. Overall, they are professional and friendly and are a good choice for pulmonary care if you need it. Check them out!

We have been trying to reach this office to cancel an appointment. Of which it is absolutely…read moreimpossible. I don't know why Dr. Offices cannot hire just one more person to answer phone calls? It is nothing but greed! I will have be going to this office just to cancel an appointment! So I will first type up a bill to give them for the cost of Gas, Mileage, and time wasted, because they have a really crappy automated system! This goes for Millenium too! Yopu cannot get ahold of anyone, so I always have to go to the office if I need to get anything done!

Beware of this office. I should have listened when I was told not to go to this office. To begin…read morewith, I don't know why they call it Dr. Fernandez's office because you never actually get to see him, even upon request. The office staff is extremely rude and the office itself has a problem with retaining doctors, nurse practitioners, and other staff; the turnaround is ridiculous. I was with them for years until I came in for an appointment and they confronted me, in front of several patients, over $100 in copays that they claim were unpaid. Mind you, I have NEVER been allowed to leave the reception area, to actually see a doctor until my copay has been paid at the reception. When my visit has been over the phone, someone calls to check you in and collect your copay, and only until that is paid does the doctor actually call you back for the actual visit. They will collect your copay then send you a bill or contact you to attempt to collect that same copay. I attempted to handle this calmly and respectfully but after getting yelled at numerous times, I finally left, with a polite f you and will not return. The office manager, Dr. Fernadez's wife, is very unprofessional and their billing person is a thief. I simply asked for them to do some research, to ensure it was not a technical error on their part, to which their response was that their system "does not make errors." Save yourself the trouble and find an office that actually treats people with respect. if I could give this 0 stars, I would.

I recently visited Dr. Fernandez's office and was appalled by the behavior of the office manager…read more She was incredibly nasty and disrespectful to the patients with a shocking lack of professionalism. Her rude demeanor and condescending attitude created an unwelcoming and hostile environment. It's disappointing that such a negative individual is in a position that requires kindness and empathy. I hope Dr. Fernandez addresses this issue promptly to ensure a better experience for everyone. Anna Fernandez find a different profession. Preferably in food service. I hear McDonalds is hiring.

We have been here several times when staying in this area.We have had excellent treatment each…read moretime! The front desk staff makes it easy and they are efficient! The doctors are great and get you on your way in a short amount of time!!

Angela Kahn is similar to a tour guide giving the same memorized speech to each patient. My husband…read moreand I have never met the doctor assigned to us and Angela Kahn is the only one we have seen, listening to the same rhetoric she is used to saying to patients. We are both healthy adults and she keeps insisting on seeing us every three months giving us the same lines and charging our insurance company for office visits. I would recommend finding a family doctor!