This is really nice Dicks in Destiny Mall with its own entrance. On that side of it parking was…read morepretty easy. It has 2 floors Prices did differ from online, it didn't reflect the sale online. Tons of sporting goods as the namesake. Variety is a pro in this store for sure- tons of choices, in terms of brand and types of sporting goods. Everything from swimming, and football to cycling.

I have never experienced such horrible customer service. I was looking for pants for an instacart…read moreorder. I could not find those for 20 mins, asked an associate, Kris, for help. Kris told me she is not going to help me, because they don't help instacart shoppers. She was rude, obnoxious, and the worst rep I have encountered in my 20 years of shopping at Destiny/ Carousel USA. Awful.

This was THE WORST service I have EVER experienced anywhere. Waited 30 minutes before approaching a…read morestaff member for menus.10 minutes later got menus. 20 minutes later, got our drinks. another 30 for appetizers. Yet another 20 minutes went to the empty bar to get drinks refilled. Bartender was more interested flirting with 2 young women(2 of 4 customers at bar) than making drinks. he looked up, saw me waiting, went back to flirting and eventuallly came over. at first I thought understaffed. not understaffed. just employees with no ambition to serve the public. Too busy on their phones and hanging out.I'll be sure to share everywhere so I can warn others not to stop there.Destiny should be concerned about the bad PR they are creating. pathetic an d shameful. not once sorry for the wait. wish I could give them half a star......

We needed marketing apparel made for the first time for our hospitality business. We were…read morestruggling with what type of apparel and what our logo would look on apparel. Mike took the time to listen and understand what we were trying to achieve. He provided a sample of our logo along with apparel options. The finished products impressed us, our employees and even our young adult children. The Sports Outfit completely exceeded our expectations! Will be ordering lots more - thank you Mike!

This is a great neighborhood shop with fair prices on top brand sports gear. Friendly owners and…read morereally helpful with any questions. I had the children's Christmas stocking embroidered here, and now we are buying equipment for their first club sports! Highly recommend, support local business! Pro tip- big parking lot in the back!

I live about 20 miles from ra-lins and I had bought recently bought a new rifle (ruger pcc in 9mm)…read morefrom a local gun dealer near me. He was retiring and I got a great price , Cept something was wrong with factory setup. It wouldn't hold zero at any distance. I couldn't find a local smith and A friend suggested ra-Lin. I told him I needed a gun smith not a microwave. Anyway! I brought it to Ra-Lin. Their smith, yes smith. Looked at it , showed me how to adjust the break down feature, bore sighted, it. Handed it back to me and said to try that. It was dead on. One hole all day long out to 75 yards or so. That's using a sig holo sight. Pretty good for these old eyes and a pistol caliber carbine. I asked him for a price for the lesson and the work. He just smiled and said " you'll be back ". He's right. Great job.

My teen son went in to buy his 1st DSLR Camera today after saving up his money. Andrew was very…read morehelpful and gained a customer for life! Great products. Great prices. AMAZING customer service!

This is the one stop shop to get anything related to the Syracuse university sports teams. We were…read morevisiting from Canada and were looking for some souvenir type "Syracuse" merch and happily left with some great hoodies. There's all kinds of apparel for the whole family - tshirts, hoodies, sweaters, pants, fleece, hats etc in a variety of price points and brands. You can get basic Gildan printed wear, Columbia, Champion and Nike just to give you examples. The best selection and makes a great gift!

I went to the store to buy SU merchandise for my family members, who are big SU fans. The service…read morewas just terrible and the worst I have seen since moving to this area. I will not be returning to this store.

Went there yesterday to buy rollerblades. So I was in line beside a customer. I put my purse on the…read morecounter so I could look for my money. So the rude older employe replies I'm waiting on this customer I replied I'm aware of that do you mind if I look in my purse for my money? She was also rude to my friend. Long story short if you run a business you shouldn't have a attitude with customer.

Called them to see if they had something in stock. Some jerk answered the phone "Have you been…read morecalling and hanging up?" I said no. He said "Don't do that again" Really? F.U. Will never call or go there ever again. I will be sure to let everyone I know about this. Awful customer service. May they go bankrupt!