Although it took some time from initial contact to the actual repair (ballcock), Rene delivered…read moreexactly what you'd expect from a third generation Vermonter, excellent service, reasonable price and a blueberry pie to boot! Now semiretired, you may be in for a wait, but it's worth it if you can. Thank you Rene. Ross

Rene is great, very good plumber, sometimes it takes a bit to get him, but call him a few times…read more you'll likely get him. In these days of everone is too busy to help, we have to have a little patience. Good Luck.

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Got the job done quickly and professionally and the price was reasonable. I'll call him again for…read moresure.

I hired Drain Pros to replace the wax ring on my toilet because I believed it had been installed…read morewrong. The good: Seth came to my house the same afternoon I called. He was very friendly and helped me with more than just the toilet seal, offering to clean out my sinks and identifying the cause of a defective faucet that my landlord had ignored. He also removed a small clog from my plumbing that I was unaware of. The bad: I'm not confident Seth completed did the job I hired him for. He spent a lot of time pouring baking soda, talking with the neighbor, and explaining his political views, but at no point did I see him replace the wax ring on my toilet. He later texted that he would send photos of the old seal as proof that he had completed the job, but when he did share a few pictures, they were unrelated. The next day, I discovered that one of the bolts holding the toilet in place was loose. I brought it up, and he claimed he intentionally left it that way and forgot to tell me I should tighten it myself the next day. I haven't found any evidence that this is a normal step in replacing a wax ring, but in either case, not everyone would have thought to check. Finally, I never received an invoice for the work. He promised to send one, but after following up five times over two weeks via both text and phone call, I've still heard nothing. He has stopped responding to messages. I liked Seth as a person, but I recommend hiring someone more professional for important plumbing work.

Seth was right there for us for some demolition work, and was a total craftsman - even for demo…read morework. he meticulously cleared up the debris and took it away for disposal. like it never happened. this was much appreciated. He is multi-skilled in all the trades, so that when unexpected situations come up, he is knowledgeable and experienced to deal with the situation effectively as a one-stop shop - and when doing home improvements, THIS is a KEY advantage to using Drain Pros and Seth!

Thank you Kevin and Kelly for coming out on a Sunday to fix our busted pipe. You are my superheroes.read more

These guys are great. They come quickly and are thorough. I can cite multiple examples where…read morethey've come to my rescue on a moments notice or went the extra mile.

Very knowledgable and efficient service! Rick takes pride in his work and prices were great too…read more He installed a hot water tank for me and it is working great. Highly recommended!!!

Dan remodeled a beat up bathroom for us and it looks absolutely fantastic. He gave us a price and…read morestuck to it, he was honest, dependable, and really knew his stuff. He cut zero corners and was always professional. I can't recommend him highly enough, we'v had various repairs done over the years at our house and he was the best contractor we've ever had. Go with New North.

We contacted New North to install our new over-the-oven microwave, which also involved removing the…read moreold one. Dan let us know he could squeeze the project into his busy schedule. He arrived on time, sized up the required work and started working. The new microwave was slightly larger than the original which possibly involved cutting into the brick backsplash. Dan determined that he could fit the new one without having to cut into the brick - a very messy operation. The rest of the install went smoothly and we couldn't be happier with the finished project. Dan's very pleasant demeanor was a very nice complement to the whole experience. we would highly recommend him for your consideration.

Had a toilet clog late on a Saturday evening. It quickly became clear it was a more serious issue…read morethan a plunger could fix, causing a moderate leak into the basement, so we contacted an emergency plumber. Tyler responded quickly and was friendly and knowledgeable through the whole experience. Very glad we called - the clog was in a difficult-to-reach spot in an outdated pipe system and would have been nearly impossible to get out on our own. 10/10, highly recommended.

Tyler of Pipe Dreams Sewer & Drain is *fantastic*. I've lived in my townhouse condo for nearly 12…read moreyears, and the kitchen sink has never drained marvelously well. I had understood that it was due at least in part to a shallow grade of the outlet pipe...whatever. A couple of years ago, it had gradually become clogged enough that it was draining painfully slowly. I had RotoRooter out to clear it, and when the work was done, it was much better. It drained just fine, like before. Over two or three months this past fall, it gradually slowed down again, and I waited because I remembered how expensive it was the last time. Finally, there was no more waiting. It had become gross, it was so *disgustingly* slow, and I was even wondering whether it would require major work of some kind. I am so happy to have seen the glowing reviews here of Pipe Dreams. I called them & they were able to get me in in two days. Tyler was here for about an hour, and the tools he used were very different from the long, manual snake that RotoRooter had used. It/they were motorized things that had a reach far down the pipes. Tyler explained that he was staying mindful of the neighbors' pipes and not disturbing those. When he was done, he filled the sink with water & then released it. Since we bought this place all those years ago, I had NEVER seen it empty so fast, and I didn't even think it was possible. The water began to spin and make the most beautiful whirlpool and then was gone. The whole time he was here, Tyler could not have been more considerate, clear in his communication, and helpful. He also gave me tips on how to keep the drain clear. I kept meaning to write this review soon after he was here, but it's now been three months - oops! Here is the bright side to the delay: I can report that the sink has been draining wonderfully ever since, and it makes me soooo happy every time I use the sink. Call Pipe Dreams! You will be glad you did.

My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!