No Good!,,, as a member in 2025, it was awful. The last 6 times, going to the one in Tulsa hills,…read moreabout 4 weeks apart (I wash 1 a month) it was broken down. one time, it was closed, because no one showed up, to open at 8am. they came at 8:45am. By then I already washed elsewhere. So I canceled my membership. (in July). Now as a visitor, the basic car wash that was $8 in June is now $15!!!!! Almost doubled in price!! No way am I paying $15! Thank you! for reading. Your Lyft driver, Brigitte (December 2025) Merry Christmas

Just cancelled my membership. I have to wait until the staff locates my license every time I wash…read moremy car. Not once in a while but every time! Apparently their system/camera can't read license plates that include verticals letters. I hoped that over time they would recognize this is a problem for customers but instead they're fine with wasting time and sending out the workers to get your information repeatedly. Never had an issue with a car wash that provided a barcode. Apparently Tommy's technology isn't very good.

I have two Audis and a Miata RF on contract for unlimited washes at Whitewater and they stay clean,…read morevisiting st least once a week. More when the Oklahoma Dust is really bad. They do a great job. Well worth the money.

Great Car Wash. I go by there everyday. Friendly nice perfect! We have a chrome shop they clean our…read morebumpers.

This car wash damaged my vehicle and they are refusing to respond or give their insurance policy…read morenumber. It took a week to get the name of their insurance. DO THE RIGHT THING FAST WASH!

I used to like them. But now their sign says closed, their phone number is disconnected. No way…read moreto contact them & cancel your membership, I'm going to have to go through my CC to stop payments.

I have come here several times and never had to wait long to get through purchasing and into the…read morecar wash. The staff has always been friendly. Occasionally there are issues with the vacuum stations but it is rare. It is clean and almost a spot available. They do have a washer for your car mats to be run through. Your car will appreciate the visit.

I have been to several Tommy's Express car washes in the Tulsa area. Usually I go to the South…read morePeoria location, which is where I went today. I have previously mentioned that there are not always attendants at the entrance so sometimes you just have to pull onto the conveyor belt that pulls you through the car wash on your own. During those times, no plastic bag is put over your rear window. Today when I went through the South Peoria location, there were two attendants, one of them was guiding me onto the conveyor belt, while the other one put the plastic bag over my rear window wiper. The car wash proceeded normally and I was happy with the way the car looked when I came out. When I pulled into vacuum station number nine, The driver side hose nozzle fell off as I was removing the hose from its holder. I was able to screw the nozzle back on without having to alert anyone. However, when I tried to move the hose around to the hatchback of my car the hose was barely long enough to enable me to vacuum out the rear of my car. I don't recall that ever happening before. I guess I got a short hose. There is a car mat washing machine near the vacuums. If you have flat mats, you simply insert them in the slot of the machine and it pulls the mats in, washes them and spits them out. It won't work on mats like WeatherTech though, they must be flat mats. Today's experience doesn't change my overall opinion and I leave my rating at four stars.

Take your chances. Sometimes I go through once, but have had to go through twice due to the brushes…read morenot being sufficient enough on my car. They will allow you to go through again if you're not satisfied; even the next day. Just keep your receipt. It's Good value when it works. Free vacuums are a plus.

I could not get the automatic reader to read my windshield sticker. This happens about 9 out of 10…read moretimes i try to get my car washed. The office manager was very impolite so I cancelled my subscription. I will go to another car wash

My car got sprayed with some greasy chemicals while parking at River Spirit Casino. I needed a car…read morewash right away because the grease made the windshield foggy. This was the closest car wash by the casino. Car wash required a minimum of $2 to start which got me about 2 minutes and 40 seconds. The water was hot and the soap was plentiful. For a total of $4, my car was spotless. Vacuum station required $1 to start. Everything really went well but I am leery about serendipity. What are the odds that my car being greased and the closest car wash is Wash'n'go? Could the 2 events be related or are they pure coincidence? I am not John Cusack or Kate Beckinsale so I don't believe in Serendipity.

I was automatically charged $10 when using my credit card there for a car wash on May 5. The sign…read moreon the business stated a "minimum charge of $3 for credit card purchases."

Brought my OSU Orange Lambo back from Stilly wrestling duel w Iowa for the full pre-soak/foam…read morebrush/wash/rinse/tires wash then topped off with $10 automatic touchless for undercarriage. Looks brand new showroom ready now! Great soap suds & water pressure. 5+ . This is the only bay carwash that I use in Tulsa.

Absolute garbage, needs to be closed down. I had to try 3 vacuums, and only one even tried to work…read more It was totally useless though, and had no suction whatsoever. I should have been charged $2, but I've been charged $10, and their phone is out of service too. There's absolutely no way to get customer service. STAY AWAY. NEEDS TO BE CLOSED/INVESTIGATED.

Had an appointment scheduled with another detail place and was going to pay close to $300 but a…read morefriend talked me into trying Hourglass. I am so glad I did. They did an awesome job with my car. It literally shines like a diamond. The did a great job getting all the bug splatter off. They conditioned the interior just like I wanted and the carpet looks brand new. Not only did they save me over$200, they did an awesome job. I will definitely be a returning customer. Thanks guys!

Almost $100 for the WORST clean I've ever received. The…read morepictures are after I already complained and have them wipe it down for a second time so you can only imagine how crappy it was before this Not to mention, they also unlatched my car seats in it feel the need to reinstall them so they're just fucking thrown in here Lady up front was nice but definitely not worth the price AT ALL