The owner seems to have good credentials so hopefully someone makes this right and I change my review. Even the attendant /employee said my tires were lined up perfectly as I was going in already spraying. I just installed an amp 2 subs under the back seat right before the car wash, whole reason I was washing my brand new 2019 Nissan Titan SV I just paid $50K for so I would have noticed I look at the truck prolly 5 times a day and walked around it 360 degrees 20 times or more installing this equipment. Well I have a $2500 bed liner, and fiberglass top being added set up for final install 50% to be paid and installed Saturday that will obviously have to be pushed back due to where the damage is. My bed dont even have a scratch and its solid paint, I wouldnt put hardly anything in the bed until I had that mold sprayed on the inside of the bed.. The attendant should have warned me if there were any issues with my normal truck going thru there being I was in a brand new $50K truck, he got my ticket, I tipped him, even rolled down my window as I was going in worried about the black factory rims being scratched if I were lined up perfectly and he said "Good to go and I put it in neutral. I felt the small jokt about halfway to 3/4 of the way thru. There were two on site I seen and supposedly a manager I couldnt seem to find or get the kid to find. The damage was clearly done by a machine malfunction, Dylan Duncan, an employee, my attendant agreed, I know because the truck had 29 miles when I drove it off. Supposedly Dylan Duncan/Jessie Boyd/ which I seen, and Aaron Singlton was the manager. I did my due diligence took many pics with time stamps, called the sheriff, and my insurance company Progressive. It tore up my passenger side bed cap, about 20 deep scratches/scuffs and right below that it left about 15-20 deep scratches, one down to the bare metal and another shallow scratch about 20" long leading to the cab. It left z few scratches but the deep ones are my main concern with bare metal and possibly a ding in that spot. The clear coat and paint on the truck is practically armor coated from what Ive noticed until yesterday. It took two small chips one behind my door handle driver side and I was so upset I cannotvremember the other small chip. Also left a shallow perfect circle on the hood. a truck with 2000 miles that has been parked at the end of every parkinglot with sensors 360 and a backup isnt going to receive this kind of damage cruising. Have many pics before (Obviously not right before, I didnt expect to pay for a premium wash, $16 with tip to have my $50K brand new bed destroyed especially with an attendant there. Please contact me ASAP Im starting a new job Monday, which will have a work truck but I need to know what to tell these guys installing my bed liner, and Leer Fiberglass hard top. Those guys can vouch there absolutley not one scratch on the truck either. Definately will never use an auto wash again. Well antenna wont work in my case being a crew cab and the damage 10 feet or so from my antenna, I generally remove mine but they were busy zbd hadnt had aby issues so far. read more