This is our go to place for our car maintenance and has been since we moved to Chapin…read more The staff here listen and pay attention to details which is a huge plus!! They have never recommended something that did not need to be done. This shop is Honest and is always straight forward. They are an amazing group of people who care about what they do and the service they provide!

They insist on getting an appointment, cars don't break down on a schedule. Can't get an…read moreappointment for 3 to 5 days in future, that doesn't work well if car won't run well or have a problem that makes the car not totally safe to drive. Then you have to get it there early in the morning and leave it all day, even for just an oil change or brake replacement. Modern cars are built in about 8 hours from scratch, why does it take them 8 hours to change the oil or brakes. They make it as inconvenient as they can, they do not seem to appreciate the community that supports them. They don't have a shuttle service or like it if you have to stay and wait in the car to be fixed because you don't have a ride.

I am new to the area, and was looking for an automotive shop when my car was alarming about every…read moresystem when I would turn it on; check airbags, check front camera, check theft monitoring system, check ABS, literally EVERYTHING. They got me in quickly to scan my vehicle, they were quick, so EXTREMELY kind, and explained everything so thoroughly to me (who doesn't know much about cars). Well now my husband and I will always bring our cars here when something is wrong. LITERALLY can't recommend them enough!

My car's alternator died and the mechanics not only tried to save me money but also took the extra…read moreinitiative to make sure I was safe for my 1,100 mile drive home. They saw me the same day I called and checked my tires after hours. I would've been stranded if not for them. I'm so thankful that I was able to not only make it back home to my family but I was able to feel safe in my vehicle. I'll never forget the amazing service and know for anyone that stops here for assistance they'll get the same service I received.

I have used Quick Change for my front end alignments and tires for several years and I have been…read morevery pleased everytime. Very nice family-owned with great customer service and reaonably priced.

this place is horrible if you're ever stranded do not call this place. They say they're 24 hours…read morebut they're always closed. You have to wait for the person to get there. They never answered the phone and they don't keep you updated. This is a horrible business and it should be shut down.

Would give more than 5 stars if I could! Jordan was great, he answered all of my questions over…read morethe phone and was very friendly. Easy to make an appointment online with multiple reminders and detailed information about location (I'm not local). Check in was fast and he started working on my car immediately. Rates for a comprehensive detail were fantastic, and the level of care in the service provided was great. He made sure at several points during the detail that I was happy with the results. Just overall excellent customer service and experience. My car has literally never looked better, I have no idea how he got my rims so clean. Highly recommend!! *Side note for those of you with a low profile car, to avoid bottoming out, enter through the side entrance (on Zimalcrest Dr) instead of turning in directly off of Broad River Rd.

I was told carpet and seat cleaning would take 45 minutes, but it took twice that long. After the…read morefirst "cleaning," I noticed many spots and stains on the seats. Thankfully, Jordan was super nice and eager to make sure I was a satisfied customer. He doubled his efforts, and it looked great after that. Unfortunately, the lemon scented cleaner he used was so strong. The smell lingered for quite awhile, even after me trying to air it out in the freezing winter, and the smell (and maybe the residue) was all over my clothes. I would go back because Jordan had a great attitude, and the price was fair. But I would definitely go earlier in the day to be able to give a good view inspection after the work is done. And I would request or even bring along a different cleaning product for him to use.

I was visiting the area recently and hit a huge pothole off I-95 and immediately busted both…read morepassenger tires. The closest Tesla dealership is almost 90 miles away so I had to find the fastest tire replacement possible so I contacted this company. Initially, they were responsive and fast but the technician ended up damaging the rear wheel. I took pictures immediately after I pulled over and clearly no damage but very visible after the install, which I mentioned. The technician denied it, stating he'd damage both wheels as if he couldn't have made a mistake on the first replaced which was the rear and corrected when installing the second. He also suggested to take the tires off and I pay a $400 service, completely asinine. I couldn't sit and argue with him. Got in contact with his manager/ owner Dave who stated he'd look into it and had no problem paying for the service if his guy damaged it. There are white marks on the tire directly across from the damage on the wheel. This corresponds with an issue with install. I was only asking for 10% refund of the total cost of the service for these cheap tires that were installed. It's the lack of accountability and tried to blame the tow truck company. They used soft straps and looped through the wheel, never touching the edges of the wheel. People make mistakes. Also, Dave stopped communicating with me after I provided the photos and tow info as he requested. It's bad customer service and business practice. See photos.

Awesome service. From start to finish great customer service, Reasonable price and most importantly…read morespeedy on time Service.

They always get my vehicles in and out in a timely manner…read moreThe precautions took to make sure the vehicle returns in better condition than arrived is unmatched! Definitely my #1 place taking my vehicles for any repair or normal maintenance

if I could give less stars I would. I brought the truck in to get an idle fluctuation fixed. After…read more2 weeks replaced a part. That didn't fix the problem, so they wanted to do more work. Weeks of no communication and me having to continuously call to try to get someone on the phone to give me info. I was told they are still trying to find the problem. after 3 months of very little and difficult to have communication, I was told that they couldn't figure it out and for me to come get it and just pay for the part. that was fine until I got there to get the truck. they had it sitting out back for so long that the battery (less than a year old) was dead and there were so many leaves on it I couldn't see the bed liner. The truck barely ran when i got which is 10x worse than when I gave it to them. Also, to top things off it appears that someone use the tailgate as a cutting board, because it has a ton of gouges in it. basically after 3 months of no communication I got my truck back with a dead battery, running way worse, gouges in my tailgate, and still had to pay them. if i had the choice of setting the truck on fire or let them work on it id choose the fire. the truck wouldn't be drivable either way but at least the fire would be faster

I spoke at lenght with Tony. Tony rebuilt a transmission on a MB that is currently for sale that I…read moream interested to buy. Tony, knowing my call would not result in a sale for work I needed completed, reviewed the repair invoice with me, explaining the parts that were rebuilt and what he has experienced with return problems after rebuilds. Polite, patient and very informative.

I pulled into their lot on a Monday with my 2010 Hyundai Genesis Coupe barely driveable. I didn't…read moreknow if it was the transmission or clutch but something was seriously amiss. Turns out I needed a whole new clutch kit, including flywheel. By the time I picked up the car Friday afternoon, everything was good to go. The saved the old parts for me and showed me what was wrong. They spoke the truth. I did need everything they said I did. At $2500, this was definitely not a cheap repair, but Cottman did good work with quality parts, and it was darn sure cheaper than the stealership. PS - If you see the doggies, don't worry. They're very friendly.