Staff is friendly and they take good care of my dogs. I trust them and will use their service againread more

I have always taken all my pets here for baths, boarding and hair cuts. They treat your pets like…read morefamily. Your pets are clean and happy when you pick them up. I wouldn't go anywhere else.

I just moved here a week ago, and already, I've made an unexpected stray friend. If I didn't…read morealready have cats, I'd have adopted this one, but the poor baby was malnourished and hungry and so friendly, and my mind was set at ease by the staff who promised to take care of her. They explained the process to me for strays: 1) Fill out a stray form and certify you found the pet and that you aren't the owner 2) They will hold the animal for four days to ensure it doesn't belong to someone else in case it is lost 3) Once the hold time expires, the center will spay the kitten and give her vaccines and put her up for adoption. They also assured me this is a no-kill shelter, and that because she's a kitten (and adorable), she'll be adopted quickly. They also have a bin for pet donations (food, toys, etc), and they have pet rooms for hopeful owners to interact with the cats and dogs for adoption. The staff is very kind and knowledgeable, even going as far as to recommend veterinarian services for my current pets. I absolutely recommend this center to anyone looking to adopt or safely surrender a stray.

We adopted a sweet kitty who was named Lady, about 3 weeks ago from HHPAC. We love her and she's…read morejust the absolute best, it's only been a few weeks but she sure does have a big personality and she makes it known! The staff is so great and helpful with guests who are there for any of the services they provide. I really want to give them a big Thank you because they really do go above and beyond for the animals in their care. They even support local shelters in sharing their available pets so that everyone gets the coverage and love they deserve to get into a new home. Keep up the great work and Thank you for all that you do!

I can't say enough good things about this business. My doodle girl looked the best she ever has…read moreafter coming from the groomer! They are super nice and it took less than two hours! We've been having to leave her at other groomers for five hours or more! I am so thankful to have found Pawsitive Creations!

I would not leave my dog anywhere else but with Vicki & Lauren at Stillhouse Luxury Pet Hotel. The…read morefacility is pristine and the lobby looks like a luxury boutique hotel. They are so experienced, knowledgeable and fastidious when caring for your fur baby. I'm amazed at how much they have learned about my dog while she was with them. Each pet is their special client and receives individual attention. I can't imagine leaving my Missy with anyone else. They are a 5 star pet resort!

Picked up dog dehydrated and sick. Was given no updates something was wrong. Was not asked to sign…read moreanything. Lack of professionalism. They want to throw pets in a room and not care for them.

These ladies are amazing! Danielle has been taking care of my dogs for close to 15 years. I cannot…read morerecommend them highly enough. The groomers care about the animals and do a wonderful job grooming them. My Stella was a very naughty dog to groom, and Danielle was always very patient and caring with her.

They took special care of my petrified rat terrier. Trimmed his nails and were so gently with…read moreBuddy. :-)

Dr Roberts took great care of our Indiana Bones!…read more Major SHOUTOUT to KRIS, she is truly an AMAZING CANINE STYLIST-GROOMING EXPERT! ERIC ROCKS TOO!! Our pup was a hot mess and now she is absolutely adorable in her new puppy cut! I appreciate the professionalism, loving care and teaching me how to work w/my highly anxious pup & home grooming Tips & tricks .... OUTSTANDING EXPERIENCE! The front desk Team does a terrific job taking care of all our needs and concerns w/super fly response time!Thank YOU!!!

I have waited to write this review. It is going on two weeks now and I feel I should share my…read moreexperience so potential clients can be aware of what happened. Understand I know animals get ill and pass that is the cycle of life yet as clients we trust and follow our vets guidance to hopefully heal our furbabies. My cat Momo was a thyroid cat I brought him into the clinic due to not eating. Bloodwork showed an infection and he was very dehydrated not to mention he lost half his body weight. The vet a young lady suggested keeping him in house overnight for fluids and to monitor his eating along with antibiotics. OK no problem. Update next date doing better but still not great needs more fluids and eating but still watching give it another day. Pick up 1030 Saturday. OK Saturday at 1030 I was in a patient room when a young male tech came in and said he didn't eat so I would have to force feed. I said that wasn't what I was told yesterday he kinda looked lost. He then went to get my cat Once he brought me Momo I saw a cat laying down head flat no movement. I called his name no movement I opened the cage no movement. I lifted his head dead weight and his eyes dilate fix straight ahead. I looked at the tech and said how dare you bring me my cat in this condition without a vet and with not explanation. Momo was standing and aware of surroundings when I left him here two days ago and now he is at deaths door what in the hell did you guys do and why wasn't I notified!!. He said should I go get the vet. Is this guy for real!! I will not write what I was thinking. I just said yes now. Well older male vet comes in and proceeds to tell he looked over the blood work and could tell right away he was in kidney failure and ME keeping him in the clinic for two day over stressed him where his body gave out. Yep you read it. I caused the death of my cat because I followed the vets directions. I told him thats not what you co worker vet said. Well, i could have told you it. Yes arrogant ass. Nice thing to say as my cat lay dying due to your clinic incompetence. I said we needed to put him down . So I lost Momo that Saturday I want to say this is the 2nd review I posted on a vet clinic. Both are on this clinic . First one 2yrs ago they refused to see a cat they were treating who was in a coma dying because I didn't have an appt. Then told me the emergency vet cost about the same amount of money to put a cat down anyway. Now this being blamed for going along with what the vet said. Understand I brought all my animals to this clinic for years and loved them. They had outstanding vets some of the best I ever came across (I moved from plam springs and also dealt with orange county vets) I was thrilled to have found them. Slowly the vets moved to where it is today. I will NEVER step foot into this building again. I just want you to know I was a devoted client 100% never again. Just be aware and careful I want all furbabies to receive excellence love and care.

Ooooo... another chance to give kudos to this establishment. "My experience" has been great. We've…read moreused them for our dogs (German. Shepherd and Boxer). They are great with booking, retrieving records, kenneling, and to my experience, end of life care. I don't feel at any time I was "over charged" or compelled to do anything aside from what was necessary. I was never rushed along or put off during a visit. That's my experience and I Thank them for all they've done for my fur family.

If you are having an emergency during business hours they won't see your pet. They told me to wait…read moreuntil an Emergency Vet opened or call around. The soonest they could get me in is weeks from now. My animal was foaming at the mouth. They didn't care.

Jamie worked hard to accommodate for all my medical and mental health issues. She searched long and…read morehard to find the appropriate service animal for my needs. She bounced ideas off of me and my wife to make sure he would be the perfect match for our home. She has worked her tail end off and I am very satisfied with the service she provided.

Jaime gets NO stars from me. I contacted her almost 4 weeks ago and received NO return, on my time…read moreinvestment! She missed 3 scheduled appointments, hardly ever returned texts or phone calls and tried to give me 3 free lessons, because she was sick today and decided that she wasn't going to make her appointment, yet again! Don't waste any of your precious time with this woman friends. You will only end up pissed off. Jaime, you should RELLY think about another career path, because you are ABSOLUTELY TERRIBLE AT THIS! The only reason she got 1 star, was so I could post this review!