Jim at Geiger's is the best! He always takes great of care of our skiing and snowboarding needs!…read morePatient, knowledge, experienced and kind! We keep going back for a reason. Thank you Jim!

I just want to tell you how happy I am with your services. I had Jim Tewksbury in the boot…read moredepartment kick out my boots because I had issues with boot fitting. He did such a fantastic job. I love it.

I was very impressed with the welcoming and knowledgeable atmosphere during my visit and was happy…read moreto purchase my beginner gear at Little Mountain Ltd. I recently started researching cross-country skiing in order to keep myself active this winter. Most ski shops are still closed for the season, while those that were open had little interest in helping me as a non-downhill skier. The staff at Little Mountain Ltd answered my basic questions, made gear recommendations and were able to let me try on several options to get a feel for what I needed. There were no pressure, only knowledgeable answers to my questions. I feel comfortable with my purchase and am looking forward to the harsh NE Ohio winter now thanks to Little Mountain Ltd. Thanks!

We LOVE Little Mountain Ski shop!! Greg and his team do an awesome job of suggesting the right…read moreequipment for your experience level and then make sure that the equipment is sized/adjusted correctly. Customer for life!!

Love this store! You…read morenever know what kind of cool stuff you will find when visiting. I think they have great prices and selection. I recently took a trip to the store to buy some dehydrated food for a backpacking trip. They had a great selection that was cheaper than other stores. Plus I found a few other items I need but was not expecting to find.

Who knew there was a TJ Max-like store dedicated to outdoor and fitness clothing and gear??…read more This was a cool surprise on a recent outing to Westlake. The store is big and bright and well stocked with quality brands of clothing and gear and lifestyle items like candles. They even had some snowshoes (if only it would snow in NE Ohio). I found some great items at good prices and will definitely be back when in the area.

Excellent service: Hayden in the archery shop is top notch took care of all of our needs!…read moreAlso a big thank you to Rita and Ralph for excellent customer service!! Highly recommended for all of your outdoor needs and services! Thank You!

Aden and Jake are amazing at archery center are great! They are so good with kids and making us…read morefeel comfortable. It has always been a good time with them and the family enjoys making a day out of it. They were friendly, kind and knowledgeable. It's almost like being around family. We will always work with them and buy from Great Lakes.

Stopped in to buy some tick spray and instead of just telling me it's upstairs, buddy walked me up…read moreand showed me where it was. He also gave me a quick rundown on how to use it and the history of said product. If only all workers could be so helpful. Didn't know this place was even here till recently. I'll be back when up that way. Reminds me of the stores you see in various mountain towns. People want to complain about the price of the clothes obviously don't know what they're looking at. It's about the same price online for those top-tier brands. Check em out!

The selection of quality outdoor gear is spot on! My family and I loved this place! Even if it's…read moreoff your planned path, head that way anyway.

Totally disappointing. I spent years living in Seattle and compared to the experience of shopping…read morein the flagship store the customer service here is basically non existent. Went to buy shoes for our son, no one offered us help, then we chased someone down and asked for help. He said he would send someone else (never did) so we chased down another guy who basically chucked on of those foot measuring tools at us and did nothing more. I thought things were expensive here because you were paying for the expertise and customer service.

Non existent customer service. Employees have attitude and are rude. Needed to return a pair of…read moreshoes. You would think I was stealing from this guy. Told me I could get a store credit. Told him I wanted it returned to my card. He said he couldn't do it and didn't know why. No wonder they are closing stores. Wouldn't buy anything there...chances are they won't be around long.

Solid fly fishing shop. Have stopped here a couple times while in the area to pick up some fishing…read morestuff. I always like to see what fishing stuff I'm purchasing in person instead of online. Staff was friendly, helpful. Stuff here is a bit pricey but Orvis is a reputable, quality brand.

I was looking for something very specific and the professional sales person who greeted me at the…read moredoor knew exactly how to fill my request. Customer service was the best I've had in a very long time. I know it's more expensive than a lot of retail stores but the quality is also much better. You get what you pay for and if you can also get superior customer service at the same time that's a win for me. I will definitely go back.

Ordered online and got double charged then got a message saying my lede was cancelled but haven't…read morereceived a refund yet. No email saying why it was canceled or what to do next. Just an email from the shop app. Tried calling them and no one answered. Going n to have to follow up with my CC company to get a chargeback. It's been over a week since my order and zero communication from company.

Dont order from this company if you are expecting quick delivery or customer service.. I ordered a…read moresleeping system for a month long excursion and it has been 3 weeks since i ordered it and still no show. I have emailed and tried to chat with a rep from the company and I have been ghosted. Buyer beware if my bag does not show up in the next week I have to hit up the credit card company for a refund.

So I have tried various indoor ranges in and around the Cleveland and Akron area. This one is the…read morebest for my needs, which is a high velocity rifle. And for purposes of this review, that simply mean .223, 5.56, 30-00 and 7.62. The staff, while not overly friendly, were not condescending and were very professional. They were able to talk me through some supplies I was looking for to find what I needed at the best price. Their ammo is about in line with other stores and they do not seem to be out to gouge you. The range is a little hard to find in the maze of the industrial buildings, but I have to admit I drove past it once.

Large and clean. All types of guns are seen shooting here. Pay your fee or buy a membership. Buy…read moretargets. Leave a state ID in order to shoot. Retail store has guns, cases, clothing, all equipment a gun owner needs. Store clerks seemed very knowledgeable. Building is back off the road. Big sign. Plenty of parking.