Oddly enough, only two days before, I saw some ask for a recommendation for a root canal in a…read moreneighborhood Facebook group and many people have these guys rave reviews.
Good to know, noted for future reference.
Last night, I started having a toothache but being a stubborn kind of guy, I thought I would gut it out and everything would be just fine. I certainly didn't want to spend my last holiday vacation day going to the dentist.
Just in case it got worse, I sent a FB message via Messenger around 1AM looking to get a response by the time I woke up in the morning. Surprisingly, someone responded within a few minutes. Well done, social media and a late night almost instant response. Scored points with me for sure.
But I didn't sleep very well because of the toothache so at 5am, I set up an appt with my regular dentist online through his website. I called him an hour before just to make sure we were good but it turns out he was out of town and his staff didn't update his availability. Great!
Went to the notebook on my phone and looked up the guys who got all the kudos and accolades. I looked up their reviews (all positive), looked up where they went to school and when they graduated (local guys), and etc. Someone on FB Messenger told me that the office was open at 9am and if I wanted to set up an appointment, they would be happy to take care of me.
I called them after finding out my regular dentist wasn't in town and they gave me an appointment for three hours later, on a Sunday! I went in and they followed good social distancing practices, the place was clean, and the doc, Junoh Kim, walked me through everything that was going to happen, during, and after. He answered all my questions with pleasure and patience, no attitude, no judgement, no preaching, which is always appreciated. There wasn't anyone after me but he took his time, didn't rush through the process, and it was generally a good experience, considering it was a visit to the dentist on a Sunday during Thanksgiving weekend.
I definitely recommend KW Dental and not that I look forward to the next visit, but I know that I will feel comfortable going to these guys in the future.
2020 is a weird year and businesses are all being affected so wanted to make sure to call these guys out for their good patient services.