I had a dead battery in an iPhone product and had Asurion insurance on the phone through ATT. The…read morereason for that is my children and their propensity to drop or crack, etc. a phone. Turns out to be handy for replacement of this iPhone SE 2nd Gen for $75 deductible. We thought it was just a dead battery, so I was advised by the Asurion representative to take it to this location for evaluation, it was Monday. I was next in line. It took about 15 minutes for them to diagnose my phone and recommend the replacement option instead of a simple battery replacement. I contacted Asurion and received a phone in the mail on Tuesday. The box included materials to send the old phone back in a very simple process. It could not have been easier. Four stars only because their lobby had no seating area and had a video and audio commercial advertising their whole home insurance for every kind of device for only $25 per month. I also had to listen to the well crafted sales pitch each time I contacted them on the phone (twice). They ask what happened with the phone and ask leading questions about other devices in proximity and then try to sell you an insurance product on everything. They also make a big deal about prosecuting fraud, which makes one think that they could possibly be difficult to work with if your case is not just a straight up, straight forward, easy case. A 30 second looping advertisement, loudly broadcast, gets really old if you are waiting, even if it was only 15 minutes.

Fixed the cracked back glass with a second market part now the functionality of my front screen…read moretime is not working well and they had to keep the phone for two days. When I'm on a call people on the other end can no longer hear me clearly. Touch screen does not function properly anymore as well. Was also told to make sure it now has to be in a very low humidity environment. Fixed one problem then broke what was working just fine. Newer iPhone is now messed up. Cant afford to buy a new one.

Constant excuses and delays with hit or miss outcomes. I hate writing these reviews but if it saves…read moresomeone time and money... There are altenatives to doing business here that you should explore.

They have exceeded my expectations every time I had a repair completed. Controlling the customer's…read morepower cables is one area that needs improvement.

The employees are very welcoming and knowledgeable. Replaced…read morewatch batteries for me and was out the door in ten minutes. Their customer service is excellent.

Smart people. Good service…read more Love that they recycle batteries. Watch battery cost $5 and took 5 minutes. I will never go to another mom and pop shop jeweler again to get crushed on price and time. Ever. And I don't know about you but when those lights go out below your microwave -- you know the ones that help you not burn stuff on the stove -- and Publix or Kroger charges like $10 for one that doesn't fit right...go to BPB, baby. :-). Clearly I like this store.

I returned an apple charger. It kept falling out of portal. Assuming it was too small (defective)…read more I was cordial..and wanted a replacement..not money back. He got loud, rude and cut me off. Very unprof. Showed me it was in portal, etc. but 2-3 times it fell out of portal leaving my phone uncharged w/ no alarm. The shouting from this man at the counter was unreal and I will not return. Bought a few apple covers in past but wont be treated like I was stupid, elderly or demented. Off to Batteries Plus. Sorry not sorry for this review but all he had to do was look at my receipt and exchange it. Cheapo.

From the owner: Phones|Repairs|Accessories Get Your Phone Back Within An…read moreHour Or Less Buy|Sell|Trade

Broke screen on my I phone 7. They fixed it, did several other things toget it up to speed and it…read morewas like a new phone when I got it back. They have replaced several watch batteries and also battery in the gizmo that starts my car. Always professional and helpful. Not cheap but dependable!

I wish I could leave a good review, I really do, but I can't. They are fast and convenient.....but…read more Two separate visits and times, two different phones the same problems accrues. Took wife's iPhone 8 plus in for new battery and screen. Got phone back and the screen goes black from time to time. You can't call out or receive calls. Ended up going back several times to fix the problem, they finally replaced screen and said the wrong screen was used thus blocking the optic sensor. Second phone the same thing happened and after several trips they replaced the screen and claimed they got in a bad batch of screens. I had to remind them of the same problem a few years earlier for them to go further and do more to solve the problem. I think these guys are in over their heads on the technical side with IPhones. After replacing the replacement screen the phone is still doing it from time to time. They have basically rendered a good workable IPhone to not be useable. We will have to make an appointment with the Apple Store to fix their problem. I've learned my lesson. No More Batteries Plus.

They're friendly and helped me quickly with the fax machine and I was able to print my copies I…read moreneeded

The shipping and printing department has terrible service and is horribly operated…read more The employee saw me come in with packages and proceeded to turn around to run a print job. After about 5 minutes, I asked if I could give him my returns, he said no bc they didn't have Amazon boxes to pack them. He could have let me know when I walked in. Terrible experience.

I purchased a computer at the beginning of Sep 2025, and I started having problems with it almost…read moreright away. Unfortunately, the place where I made the purchase from was not helpful, so I decided to seek help elsewhere. I found Computer Doc thru an online search, and I am SO thankful that I did! John is the owner, and he responded promptly to my call. I deeply appreciated that he actually listened to me (very hard to find these days!) explain the issues the computer was having, and also regarding the unfortunate experience I had with the store I purchased the computer from. He was able to fix the problems right away, and for a reasonable rate. But the best part is that my computer is now working beautifully! This is such a blessing because I am a small business owner, and this is the middle of holiday season. If I could give Computer Doc a 10-Star rating, I would! I will highly recommend to anyone I know!

Jonathan is amazing! Best buy told my my computer was done for but he was able to quickly diagnose…read moremy computer and fix the issue in no time! Very satisfied with the service :))