I'm using CatPrint for all of my wedding paper -- invitations, welcome signs, menus, etc. -- and I…read moretruly can't recommend them enough. The quality is amazing, their customer service is incredibly helpful, AND they provide *hard copy proofs*!! They somehow do all of that all under exceptional pricing which was a breath of fresh air when planning a wedding which is really death by a thousand highway robberies. 10/10 recommend them to you, dear reader, and all of my friends.

I ordered 90 prints from them recently for an upcoming art sale. All I have to say is they are…read moreincredibly accommodating. I ended up ordering my prints with a very short window for them to ship in time and I misunderstood the site and chose hard copy proofs without taking a second to realize that hard copy proofs also have a shipping time (duh on my part). However when I emailed them asking to change the proof method, not only did they do it with no issues, they also responded to my email very quickly and very kindly. When I later also received hard copies in the mail (I'm assuming they had already shipped out before I asked to change the proof method, or there was a shipping cost involved that they wanted to not steal from me) they did come considerably damaged. To me it's no harm no foul, they are proofs and are essentially extra to my order + the print quality on them despite the shipping damage was very good. This made me more worried about my full order as I spent a large amount of $ on them after spending weeks trying to pick a printing company. But, when I emailed yet again, they responded to me by apologizing about the proofs and then telling me how my full order was in much more secure packaging. I'll be receiving my order this Friday, so I have yet to know if they will come unharmed. Overall, I think CatPrint is a pretty good service for small artists like myself doing art sales. The prints are definitely not full archival quality but they are definitely good enough for people like me. On top of that they were incredibly helpful in helping me fix various issues, one of which was entirely my fault, without making me feel like a burden. I do think they need to package their proofs better by at the very least placing a piece of cardboard as a backing in the envelope. In a world of big companies like Amazon, it's nice to be able to support a small business run by real people. I hope to use them in the future.

My husband surprised me with our family portrait framed from Rochester Picture Framing and it's…read moreabsolutely stunning. He had the owner choose what she thought was best and I couldn't be happier with her selection. I can't wait to bring back some additional prints and even an old painting my grandmother painted. They really do such beautiful work!

I have to say, I am thoroughly disappointed with the way Rochester Picture Framing handles their…read morebusiness. Don't get me wrong, they do great work and can take of all your framing needs, but their customer service is despicable. I work for a business who has done lots of work with these guys. We typically asked to be invoiced so that our finance department can track payments and accounts. The net turnaround time is (and has always been) 30-45 days. No matter how often I/we have explained this to Rochester Picture Framing, they will call you incessantly to try and get payment. And, to boot, they are very rude about it. This last time was the last straw for us. We will no longer be doing business with RPF ever again. It's not worth the harassing phone calls.

moderate price- rapid service-…read moreartistic sense- sound advice, aesthetically and fiscally fine workmanship

I had a $20 coupon which the owner pretended to scribble out the charge and deduct the $20. It…read moreturns out he never actually did it. Just a made a show of it. If he is going to offer coupons, then he should honor them! Also, when I picked the picture up, the corners were not done well. I have always gotten my work done here but think I will look elsewhere.

I recently had Wilson Family Picture Framing do several pieces. I was very impressed by the quality…read moreof the work and the prices that were charged. The work was done quickly and delivered right to me. I definitely will have work done here again and will recommend them to my friends and colleagues.

Our school, Chesterton Academy of Rochester, has used Laser Genesis for our printer needs for a few…read moreyears now. Craig has been extremely responsive and professional. He's a good guy himself who wants to see good businesses thrive. If you have any printer needs, Laser Genesis (and Craig in particular) is the way to go!

I have used Craig and his team to print architectural drawings for about a decade. Their service is…read moreoutstanding, they are faster than the national chains, they tell me when its finished, he delivers to my home if needed and on short-fuse projects and emergencies has opened the business late at night to run prints. The product is the priority but if you have bean-counters that think price is everything, you will find that his prices are lower than Staples and others (too low, IMO). Matt Schaertl Stanley Black & Decker / Dormakaba USA

This is possibly the best custom order process I have experienced in a long time…read more I used to be an event planner so I started planning our Halloween Trunk or Treat early so I could get around all the shipping fees and possibility of items coming too late for me to be comfortable. The 3 different button styles I ordered from you came in MUCH earlier than I expected. The quality was much better than I expected for the reasonable price - I could not have purchased the equipment to do this myself for the price I paid. AND they look GREAT. Thanks for your hard work, attention to detail and under-promising and over delivering Wacky Shipping. I look forward to doing business with you again in the future. I will definately recommend you to friends and family.

I highly recommend Wacky Buttons. The prices are very good and the delivery is very fast…read more Communications with Ron is amazing. The button design, which I did, was very good and exactly like the sample image. The button material is very good also. If you're looking for very high quality buttons that looks really good and ships fast, Wacky is the place.

Customer service is excellent. Love working with Andrea, the shop owner. She is so creative and…read morepatient! From first time stitchers to the more experienced, she takes time to help with all your stitching and framing needs! Come to shop and leave as a member of this amazing community!

Super knowledgeable staff and very welcoming !! I highly recommend this store, I have been a very…read moresatisfied customer for over 20+ years LS

Just finished getting all of the lockers installed and they look great. Everything arrived on time…read moreand customer service was very helpful. Very happy with our purchase. Thanks guys!

Placed an order 2 weeks ago with understanding of in stock and quick shipping…read more No one answers the phone, but i was told thru email "when" it ships, I'll be notified. A week later, I've not yet seen an email and no one answers the customer service phone! Place your order elsewhere if you expect good customer service and timely information.