This afternoon I visited the location. It is a nice location but the employees are rude, impolite and bad-mannered demeanor. The employees has unapologetic behavior. she so unprofessional and does not how to deal/treat customers. She needs a refresher course how to treat a customer. Customers don't leave bad companies, they leave bad management. read more

So I went into one of your New York locations actually the Riverdale location in the Bronx and I stood in line and waited like everyone else. I was tired and in my uniform from work which showed I worked in a financial institution as well. I watched and waited as 3 other customers got their money orders with no problems. When it was my turn to get a my transaction done I ran into a problem. I went to the window and asked for a 5 dollar money order. I was asked a question I have never been asked in my life and I used to work in a check cashing place myself. She asked me for documentation for why I needed a 5 dollar money order, not $1000 but a $5 dollar money order. I then proceeded to ask her why when the 3 other customers that happened to speak Spanish as well ask for money orders they did not get the same treatment I was getting. She asked me not to make it a racial thing when it was because I then asked her what was the reason for asking me for documentation and she said that she had no answer for me. I was so embarrassed and felt so uncomfortable after leaving that place. I was just getting a five dollar money order for my elderly mom that needed to pay her landlord for a new mailbox key. I showed her what I needed the money order for and asked her why didn't she do this with all the other customers and she was quiet. She ignored my question and after I asked multiple times she finally told me she did not have a reason for doing what she did. As a black working woman, I feel so humiliated by what happened this evening. She even called someone to get a "second opinion" about whether or not documentation was needed for a money order. I know from working in a financial institution for many many years that is not in the policy to ask for documentation for a $5 dollar money order. She was discriminated and that is unacceptable. I will never be returning to that location again. My mom has been going there for years and I will make sure she no longer does business there. read more

one word for this place.....RUDE!! The cashiers barely speak English....they answer your questions with there rude facial expressions or nose twitching....and they expect you to know what they mean!!! very unprofessional place! read more