I've been a long-time State Farm customer, which is what makes my experience with Steve Sulles'…read moreoffice particularly disappointing. During a recent auto claim, the process became unnecessarily prolonged through repeated estimate revisions, supplemental reviews, administrative back-and-forth, and ongoing delays that ultimately resulted in significant out-of-pocket costs for my family. Despite carrying a $500 deductible, my actual out-of-pocket impact from this claim has now exceeded $2,000, including extended rental vehicle expenses tied directly to the prolonged handling timeline. What stood out most was the lack of meaningful support, communication, or advocacy from the local office throughout the process. Outside of automated system-generated claim updates, there was little proactive engagement or effort to help escalate or navigate an increasingly frustrating situation. Separately, my premiums have continued to increase consistently over time with little to no communication, context, or guidance from the local office regarding the changes. Combined with the experience surrounding this claim, it has left me questioning the overall value of the customer relationship and the level of representation being provided. I understand local agents may not directly manage claims operations, but when customers are dealing with prolonged delays, financial impact, and escalating frustration, they reasonably expect their agent to step in, advocate internally, and help drive resolution. That level of partnership was simply missing here. For a company that emphasizes customer relationships and loyalty, the experience felt surprisingly impersonal during a time when support should have mattered most. Based on my experience, customers should calibrate expectations accordingly if they are looking for proactive representation during a difficult claims process.

Always great service always have answers to my questions Kathy is wonderful and knowledgeableread more

Frank Giacoppi took great care of me and was responsive and helpful when I fouled my taxes. Tara…read morewho manages the office is great and I highly recommend this establishment and H&R Block

I went to this location after work because I needed something notarized. Frank was beyond amazing…read moreand helpful. I forgot one of the papers I needed filled out and he waited for me to come back with the form. The lady at the front desk was also pleasant and played a major role in how smooth my interaction there was. I plan on going back here to file my taxes. If you need something notified, I 100% recommend Frank. I hope this location gets more publicity, I don't think a lot of people know about this location and its hard to see from the road.

I moved to New York about a year ago. Had all my accounts initially with a much larger bank that…read morereally doesn't care about its customers. Took everything out and put it at this M&T branch. The rates are better, get free checking ( the other bank had a 75,000 minimum) and the customer service is the outstanding. I actually have my own private baker who calls me occasionally to check up on me. I get VIP treatment even though I don't have a lot of money. If I could give them more stars I would.

Not a fan! I was forced to use M&T when my bank got bought out and everything about them is…read moreinconvenient. This particular location is very unclear about their hours, some signs say they're open Saturday, some say they aren't, the staff aren't friendly or helpful, all in all it hasn't been a great banking experience. I've worked for banks before and I'm surprised that every time I come, no one asks me if they can help me with anything else, no one mentions any other bank products I may be interested in or benefit from, it's really poor customer service. More likely than not I'll be taking my business elsewhere

I've had the extreme pleasure of working for Lisa Vitiello for 10+ years at the State Farm…read moreInsurance office located in Eastchester, New York. Lisa is an outstanding insurance agent who goes above and beyond not only for her customers but for her staff as well. Anyone who has met Lisa knows that she is a wonderful and caring individual with an extraordinary sense of humor. Our primary focus as a team is to ensure that our clients clearly understand the insurance that they are purchasing and that any questions are answered. Feel free to stop by our newly renovated office and speak with one of our staff for any insurance related inquiries.

This office has horrible customer service and is entirely unhelpful. I have been a State Farm…read morecustomer for over 43 years for my home, auto, and life insurance. During a recent storm, a neighbor's massive tree fell on my property, taking out several of my trees and two fences. My backyard looks like a war zone. State Farm has been unresponsive and 7+ days later, I'm still waiting for my claim to be reviewed. The office has been of no help. When I call, they do nothing but give me the phone number for claims and forward me to a voicemail box for a person who doesn't respond. Prior to switching to this office, I had worked with another State Farm agent who was wonderful. In the past, that office helped me file a claim after a similar storm, and handled the entire process, guiding me along the way. After that agent retired, I switched to this office but I have been incredibly disappointed with my experience. I'm a loyal customer and pay my bills on time.

I would give this business 10 stars if I could! Chris Boyer is very professional and provides…read moreexcellent services! He has been a help to me for many years. I promise you guys will not be disappointed!

CBAuthentix has been handling my small business bookkeeping for the past 3 years and the experience…read morehas been great. Chris is really on top of his game when it comes to this stuff. He's extremely detailed oriented, organized and very responsive to e-mails and phone calls. At first I was hesitant to move over to QuickBooks Online, but Chris made me feel comfortable and made the transition smooth. Outsourcing my bookkeeping has been the best business decision I've made in the past 3 years. It's so worth it. Especially with a firm like this!!!

The people that work here have a heart! I do care about you and go out of their way to provide…read moreawesome customer service! Thank you guys and Merry Christmas!

Great little check cashing/Western Union business tucked inside the Laundry Room laundromat. Rick,…read morethe owner is always cheerful, quick witted and goes out of his way to help his customers, most of whom he knows by first name.Full service - he also accepts utility bill payments, wires, money orders and even sells cheap airline tickets, ice cream bars, frozen candy bars and other stuff. Free parking.

Very friendly atmosphere, honest about rates and will go out of his way to find you the best…read moreoptions. Bilingual which is a tremendous plus. Location is right across the street from the Post Office. Owner Always has the best customer service. If you need DMV transactions he will go there for you. No need to wait on those lines. It's a huge convenience and you don't need to be his client for him to go there. I highly recommend you calling and getting a free quote. Trust me it's worth the call. TIB insurance is a great trusting family owned business. I recommend this company to my friends and family and I never had a complaint. Keep up the great work.