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Recommended Reviews - CeX

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4 years ago

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Cex W.

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9 years ago

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Game

Game

(9 reviews)

£££

The Cathedral Quarter

This place does exactly what it says on the tin. Well, not the tin, the front door. It is a…read morecomputer game store that sells all sorts of games, consoles, accessories, books and everything else that your inner nerd could possibly want or desire. As well as selling stuff they also buy your stuff off you once you have completed it or got bored with it or whatever so thats a pretty good service and they give you a pretty good price. If you like games and what not then you can't go bad at this place. The shop itself is nice and light and the staff are polite and really know what they're talking about.

Games sell as you would expect from such a shop sells computer games, consoles, books and any…read moreaccessories. The staff are friendly in this store and will help you out of you're not too sure what you're looking for. They also have games charts which help you pick out the most popular games. I've only really had reason to get anything from a Games store for a former boyfriend, when I tracked down an elusive (at the time) Nintendo Wii and the Zelda game, which looked pretty cool. I sat through it all Christmas!! I don't really have a clue about computer games, I once drove round the race track for mario kart the wrong way round. Although I did win a bunch of lads at Streetfighter one night, but I think it was cuz I was drunk and kept pressing all the buttons frantically and round-house kicked their collective testosterone into another stratosphere!

CeX

CeX

(5 reviews)

£££

City Centre

The idiocy of 'customer service' in Belfast baffles me, as readers of my reviews will know only too…read morewell. Into Cex I go to buy some stuff. I'm standing in the queue. There are two signs above the counter. One sign indicated that that particular counter with two tills is for people selling stuff. The other counter with two (or more) tills is for people buying stuff. I queue in the buying line, and quickly realise that all four tills are being used for people selling stuff. This is a process that takes time. The gadgets have to be hooked up, tested, examined, etc., so it's particularly stupid to have zero tills available for people to actually buy stuff. Then I see a customer who, upon observing that all four tills are being used to sell stuff, seems to presume that it must just be a free-for-all, and that all tills are available for buying and selling. This is not an unreasonable presumption, since no rational person could see the logic in a shop which is not selling anything, but only buying things. He, therefore, opts for the shorter queue, which is leading up to the tills which are officially marked for selling. Almost 15 minutes pass before I get served (there were no customers in front of me, by the way, other than the two sellers whose items were being tested). Ordinarily, I would have left, but I wanted to see how long it took, and I wanted to see if I was right about the unfortunate customer who joined the other queue. Yep, after waiting almost 15 minutes and finally getting to a till, the girl tells him that that till is for selling only. Marvellous. On top of this, there was a staff member standing near a vacant till in the 'buying' side the entire time. Did he, upon realising the folly of having a queue of customers with four staff buying and none selling, jump on the vacant till and seek to alleviate the unnecessary wait of the customers laden with products to buy? Did he think, 'If I were a customer waiting in the buying queue where people were selling things, would I want to wait unnecessarily?' Nope, he continued what he was doing. Wrapping. Masking tape, duct tape, bubble wrap...the guy just stood there wrapping the entire time. Maybe the staff here aren't privy to the business model of the company. Now, I haven't been to any Cex franchise meetings; I'm not Facebook friends with Paul Farrington; and I've never received a Snapchat request from Robert Dudani. But I know for a fact that an integral part of the Cex business model is to sell things. Maybe they should mention that in staff training?

I just don't understand this place. Maybe its because I'm not a gamer, I'm only looking at it from…read morethe point of view of the hardware. As other reviewers have pointed out, the checking process is the staff having a bit of an albeit structured 'play about' with the hardware with arbitrary conclusions drawn as to its value. What gets me is that quite often you se tablets/phones/laptops/consoles on sale here for high enough prices that if you put an extra £20 into your purchase you could buy a brand new machine from the manufacturer or, if getting it for the lowest price possible, eBay is going to deliver a much more competitive shopping experience....... I just don't get it.

CeX

CeX

(3 reviews)

££

Situated about halfway down the main walkway, this is a great little shop. Basically, it buys and…read moresells pre-owned DVDs, mobile phones, computer games, some electrical equipment, etc. With economic times being what they are, you won't get a great price for anything you're selling, as everyone seems to be selling everything. The good news is that, as a consumer, you can pick up some bargains. Prices vary greatly depending on the condition of the item, how old it is, how much stock of it they have... but it's always worth checking this place out, especially if you have kids and are looking for a DVD box set to leave in the cupboard for a rainy day, or if they've been harping on for months about a game for their PS3 - you might well get it in here at a good price. As I said, though, there are a variety of factors that will affect prices. You have to join to sell stuff here, so make sure you bring an acceptable form of identification, and a bill confirming your home address - it's part of their drive to prevent stolen goods being offloaded here. Happy bargain-hunting!

Think of this more as a kiosk than an actual shop. It's small, it's pokey but it's filled with…read morestock. The staff could be a bit less stiff, and the location can be a bit of a pain to reach when you're only in Belfast on a day trip, but the chances are that you'll find that rare title at a price that's about a 100th of what you'd expect to pay on eBay. I WOULD recommend to visit here, were it not for the fact that there's another CEX in Belfast (located on Ann Street), and that store obliterates this one in every possible way.

CeX - mobilephones - Updated May 2026

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