If I could give no stars I would! I've been to this store only twice before today and I will NEVER be stepping foot in this store again! The previous 2 times I have been to this store I dealt with terrible customer service but today was the absolute worst! When I entered the store I headed straight for what appeared to be a counter with a man standing behind it. When I approached the table I saw that he was on his phone as well as going through receipts and so on, so I waited and waited and waited. He did not say anything like "Sorry just give me one moment" or "I'm really sorry I'm busy at the moment here is a colleague that can help you" or anything that should be expected when walking into a store and waiting for one of their employees. I even said "excuse me" and I still was not acknowledged, he couldn't even look up at my face! After waiting for 5minutes I decided to leave as it was obvious that this pathetic excuse of a man was not going to serve me, as I walked away I made a comment to my partner about how terrible the customer service was (in some not-so-nice words). This man then decided to scream at me, telling me that "THIS IS NOT A COUNTER, THE COUNTERS ARE CLEARLY OVER THERE" (mind you, there are no signs in the store to state this), and when I replied with; "But how was I supposed to know, you could have looked up and said I'm sorry but the counters over there!", he replied with, (again screaming in front of all the customers in the store), "I'M OBVIOUSLY TOO BUSY, GET THE F*** OUT OF THE STORE YOU B**CH". Now I've worked in the customer service industry before and I'm pretty sure that is how you should not handle a situation! All I have to say is don't bother wasting your time in this store! The customer service is disgusting and I will be reporting this man and this store. read more