This place is SUPER CLEAN and the people are very nice. It does get crowded, so if you don't like…read moreto wait, get there early. I came on a Monday at 7am and was number 5 in line. I waited 10min to be seen at the counter. 10 minutes to go I.la for the tests. They emailed me the results that same day by 5pm. I paid $100 and something dollar for quite a few tests, so I personally thought it was affordable for someone without insurance. There is also a paid parking facility and street parking (paid) nearby. It's super convenient.

I rarely give poor ratings because I feel sometimes poor service is just an anomaly. However, when…read moreit comes to the medical field and laboratories, I believe a higher standard is required. Certus Lab in the Rio district has been a disaster from the first day. My loved one was diagnosed with AML (leukemia) and we were sent to this lab to have 2 important tests conducted on Thursday, 3/11/2021. The lab could only perform 1 of the 2 tests and staved us off until Tuesday 3/16 for test #2. However, test #1 was to be ready on the evening of 3/11 or at the latest, morning of 3/12. Nothing for Thursday or Friday and when I called on Saturday, the lab couldn't even find the name of the patient AND never did. We returned on Wednesday 3/17 to have the tests repeated and test #1 was promised by end of day 3/17 or first thing 3/18 by email. Nothing in my email on Thursday and when we called, no ability to locate the results. I checked today (3/19) online and results are in process. Called about 2:30 and low and behold, the results are ready (but online still shows in process). When the report came to me via email, the report was generated Thursday, 3/18 @ 7:34 AM?! Why no report could be found or why it wasn't sent to me, I was given no good reason!? And no apology. AND, I think a partial or full refund is in order since we've not been given what we were promised - TWICE! Makes me wonder if I can trust the results, too!! Test #2 was to be free based on a program in Mexico and they had "no record" of that. The Dr. even took the time to complete the paperwork for us and they still couldn't figure it out. They finally spoke with the organization about the free test and refunded us, but nothing is in our account yet! If this is a professional lab, I don't want to see a non-professional lab. This is someone's life and a a brief treatment window that shouldn't be compromised by ineptness. I'd love to hear from Jasmin Bravo (supposed supervisor), but she's slippery and never available. Just a warning that you should check to see if there are other options before you subject your results and your health concerns to this sloppy outfit called a lab!

From the owner: En el Centro Hematológico Banco de Sangre realizamos pruebas de laboratorio clínico con alta…read moreespecialidad donde mejoramos e innovamos en los procesos, productos y servicios que ofrecemos para llevar hasta cada paciente la mayor confianza en los resultados y atención que reciben de nosotros.

Very attentive, heard all my concerns out, and pin pointed the issue and right away began my…read moretreatment. Very respectful and very knowledgeable he knows his stuff.

The doctor was extremely accommodating and spoke amazing English! I was late due to some traffic…read moreissues, but he made every effort to see me, even rescheduling for several hours later the same day. He was also able to help me with my medical issues immediately. Wonderful experience and would definitely recommend in the future!!!

From the owner: Laboratorio de análisis clínicos, con el más alto nivel de satisfacción y certificación en…read moreservicios. Resultados Confiables, Calidad Acreditada Laboratorio Clinico Alba gestiona servicio turistico de hospedaje con tarifa preferencial incluyendo un desayuno continental a nuestros pacientes, gestion de consulta medica con medicos especialistas, asi como los estudios de laboratorio clinico con resultados certificados dentro del mismo dia, gestion de traslado y facilidad para obtener tu pase medico todo en un mismo lugar!

Disappointed with price,4x more than in San Diego Very…read morecaring,attentive nurses.Avoid Otay branch: Evite surcursal Otay. Agua Caliente lo mejor

New person on the front kinda rude. Never seen them before and I have been coming here for years…read more Older people, disabled people just asking simple question. Working with people a little customer service training will go a long way. She is continuing complaining about how busy they are and people wont stop coming. Also about "fights being adamant with patients" i am sorry but isn't the reason you have a job the patients? Karla Young girl with glasses latina she speaks a limited amount of Spanish when the lab technician are around she is polite they leave or speaking to the girl next to her insulting and rude. Does she not realize we are in front of her while she is complaining about other patients. Let a 12 appts cut all of us we been here since 9:30 i understand "fitting appointments " in if yhere is a spot but 9:30 to 12 big difference Patients not here but "work in yhe building" she holds a place in line for them called them twice i wasn't aware that is allowed patient zeynada must be a friend to hold her spot while we all sit here Funny part after she went to lunch people only waited 20 minutes once her grip stopped cutting

Every time I come here to get my labs drawn, I am always greeted by staff! All the phlebotomists…read morehere are really nice and friendly. They explain what they're going to do and are very professional. Labs are always carried out and I have never had any issues.

es un buen lugar para hacer seguimiento de análisis, cosa que en USA no te permiten, y con eso…read moretener una segunda opinión de otro médico ( incluso para salir de dudas si tendrías alguna otra condición médica que no hayan detectado) Más o menos pero ahí está

Receptionist super rude her name is Myra A. She needs to learn how to be polite she was acting…read morelike if she was my Dr basically she said that my Dr was wrong. Time wise it's long but I feel like any doctor office would be the same.