I had this company come do my 2024 Kia EV6; a full ceramic coating on the body, windows, and rims/tires back in March of 2024. I only had the car for less than 1 full month new from the dealership! I was told it has a 9yr coverage warranty but might need yearly maintenance.
First off, I will say that the job the technician did was very professional and detail oriented ( ). He showed up in an official company vehicle and spent almost 4 hours at the house; answering every question I had so I could understand the process and coating coverage. Coverage included the physical body, the trim including my installed window in-channel vent guards, all the windows themselves, and the rims/tires! The total job was less than $700 including tip and the coating itself lasted almost an entire year; they used System X Max G+ and you could physically read the product on the bottles being used. Needless to say, I was very pleased with the outcome!!!
Forward about ten months later, and that is where I started to see a less than smooth or glossy active coating when washing the car. I run it through a touchless carwash at least 2x a week and hand pressure washed myself every other Sunday using Chemical Guys Si02 car wash. That said, I reached out to them, and they recommended a yearly maintenance refresh might be needed.
THIS technician, however, was not so "detail oriented" and did NOT even show up in a Certified Ceramics vehicle. He was supposed to use System X Renew ( ℎ ) but none of the bottles he had on hand were labelled as such; rather basic spray bottles found at Home Depot/Lowes/Walmart with a milky white substance looking fluid inside them. His towels on hand weren't even as clean as my own microfiber towels; thus, why I do think he asked me if he could use them instead. I obliged so I knew he couldn't scratch the paint/surface. He also asked to use my handheld Turbo Blower as it was "too hot and would make quicker work" of the job. Nonetheless, he only treated and buffed the physical body of the car; DID NOT treat the windows, trim, or rims/tires, as that is what I was expecting. I asked him and he said it just doesn't cover those surfaces. He was at the house for about an hour/hour + 30 mins and it cost me $225 which included the tip. Yes, I tip regardless, sometimes it isn't the employee, rather the company itself so they shouldn't be held accountable.
I can honestly say, the yearly maintenance was a complete waste of money. It did NOT "refresh" as stated, the car now doesn't bead like it used to, and is NO WHEREAS slick or shiny as the original job came out! I am still washing at touchless car wash 2x a week BUT now have had to hand-pressure wash weekly in every attempt to keep it looking good. Buyer beware; the yearly maintenance package is a joke!!! Do Not Buy One!!!
I have since found their products online myself at https://www.systemx.com/products/ and will attempt to purchase directly from the company to use the actual product intended for the job. Hope it does what it says and make the car shiny/glossy, and slick/smooth to the touch! read more