If you are looking for a clean, professional, loving, caring, and dedicated facility for your loved…read moreone; look no further. This is a beautiful space where people go to recover, rehabilitate, and restore their dignity and their lives. My 69 year old mother was a patient here and when she arrived doctors could arguably confirm she should be going into hospice, but we believed in God for her recovery - thankfully the owner Jim believed she could recover also. When she arrived she could not speak, feed herself well, and was physically weak all over. I was SO anxious to leave her in this state, but was immediately assured by staff that she was in good hands, and that she was safe. They nurtured her as if she were their family and I knew then even more that we chose the correct location. Within weeks she saw an eye doctor, physical therapist, speech therapist and occupational therapist. She participated in multiple types of activities (finger painting, gardening, celebrating birthdays, and her favorite - bingo!). After a month my mom graduated from puréed foods to a better diet, could feed herself, had less confusion, and was improving every single day. I am now happy to report she is even stronger, mind is sharper, speech is amazing, and can tackle occupational tasks that this facility assisted her to accomplish. It is the little things that we do every single day that we don't realize we miss until we don't have them. When we find ourselves in this place we need somewhere to go to recover - this is your place! The owner (Jim) will acknowledge you, spend time to speak with you, and the way he looks after his employees and is always upgrading the space shows deeply how much he cares. In my moms time there, they completed a beautiful remodel. Not once did this facility wreak of any smell. Jim - as I write this tears fill my eyes. I am SO thankful to God for your work! I am thankful for your spirit, and for showing up as your true authentic self! To ALL of the staff of Richmond Post Acute - you are all SO valued! You are all SO amazing! I pray you know just how much of an impact you are to the lives you touch! I pray that favor falls upon you. From the peace within my spirit - vibrant love and gratitude to you all!

I toured this facility when deciding where to transition my mom after a hospital stay for rehab…read more In short, I met the owner who would do himself a favor by staying out of the marketing aspects of his business. He was pompous and full of himself and put a bad taste in my mouth. It didn't take me long to decide this wasn't a good fit for mom. The place looked cleaned and the workers seemed nice. Most rooms appeared very small though with three beds to a room; not okay in my mind even for a short stay. Do your homework and hopefully, you'll have a different experience considering this place appealed to me as it was close to home and had good reviews. Tours are everything!

Medical Care Professionals have provided the best caregivers for my husband for the last 8 months…read more They are lifesavers!!!!

These are the worst people ever to work with! They are just trying to con you. They are…read moreunprofessional and provide very poor care. Their trick is to sweet talk you, then once you try them they keep overcharging you. Their so-called nurses are lazy and untrained. I would never trust my loved one to these frauds.

I am grateful that my grumpy husband takes a liking to his home health care nurse Eddie Cardona…read more Often times it is VERY HARD for me to explain anything to my husband, but with Eddie, he has no issues. Eddie works patiently with him often goes beyond the call of duty. That alleviates me the effort to have to deal with a vert unhappy and angry man!!! Eddie, thank you for you being who and what you are!!! AMEN STG

eddy is extremely qualified and dedicated to his career…read more gave my wife Alice the most sincere care at Abel Care home

3/30/26: DO NOT go to Physical Therapy Innovations in El Cerrito. Extremely rushed & distracted…read morestaff, extremely hot & stuffy air, seriously unsanitary bathroom like a truck stop. The intake appt was about 10 or 15 mins & $150 out of pocket. Avoid. This is a slop shop that will overcharge & give only the very minimum. My intake appt was between 10 & 15 mins & rushed, with a very distracted staff. I do not feel that this was nearly enough time to learn about my injury, or show me how to do any exercises, or do any lifestyle PT coaching of any kind. The PT told me to do 2 exercises I was already doing. This was inadequate medical care. All of the staff were polite, friendly & professional. But rushed & distracted. My guess is that the issue was not the staff, but with the apparently intense schedule & metrics required by the business owner. The owner is promoting his 21+ adult content graphic novel(!!) & singing career in the waiting area. The bathroom was filthy with mystery fluid on the toilet seat, on the floor around the toilet, & on the sink & on the floor around the sink. Trampled used tissue paper on the floor & other trash scattered around. The trash can itself was very wet & the lid stuck shut so people were just throwing things on the floor. Because tissues were trampled down flat & fluids were on the floor, clearly it had not been cleaned or checked in substantial time. Like a truck stop restroom. I should have taken photos of it in this condition, but I REALLY had to use the facilities so I grabbed a can of Lysol that was laying on the ground & I sprayed the toilet down with Lysol & I threw away some of the trash on the floor. The entire facility had extremely hot & stuffy & muggy air. No ventilation in sight. The humidity of a nightclub, like lots of people breathing into an enclosed space. Unclean air & total lack of ventilation is how airborne disease spreads, & how airborne pathogens like covid spread. Stuffy to the point that almost everyone including staff had wet hair & wet shirts sticking to them from sweat. I tested myself for covid after the appt every other day for a week, & thankfully I didn't catch covid there, but I would not have been surprised if I had. Very crowded & very noisy group exercise room. No masks on anyone. After the appt I talked to 3 people in the neighborhood & they'd been there, & both said their appts were never over 15 mins & neither of them were satisfied with the medical treatment they had received. One of them only went to 2 appts then changed to a new PT because of bad service. Both of these people paid cash out of pocket because this place didn't take their insurance. One of them saw that they billed her insurance $500 for the 10 min appt, & the insurance would not pay it. She was under the impression that her insurance would pay it eventually, but she was stuck with the bill. This place didn't take my insurance either. Apparently many people in the neighborhood know this place is no good, & I wish I had asked around before scheduling there & giving them $150 cash. Avoid this place! Highly distracted & rushed staff do 10 to 15 min appts & charge $500 for it, they don't take insurance, seriously stuffy air & bad ventilation, very unsanitary bathroom. I'd like to save other people from having negative experiences at this place - every other PT I have ever been has been so much better than this place. RUN! 4/26 UPDATE: I stand by everything in my review. All staff were polite, friendly, professional, efficient & knowledgeable. My appt was less than 15 mins. I checked the time. The 4 other people I spoke to also said that appts were never more than 15 mins. This is not enough time. I will ask my neighbors to add their reviews so there are similar comments from more people. Again, all appts were consistently less than 15 mins for all 4 of us. My neighbor confirmed that her insurance was billed $500 for 1 appt. The poster in the waiting area promotes Allen Ling's graphic novel company, including a QR code to his website. See the graphic novel poster. This QR links to an "age restricted content" page requiring a box to confirm they are of age to access "information of an adult nature & subject matter, which might depict sexual activity & erotic art." I didn't confirm because I didn't want to view adult content. Search "Allen Ling graphic novel" or "Daughters of Django graphic novel" for more info. The QR in the poster worked while I was in the waiting area, & when I added this review. Today the QR doesn't work to his website gen7comics.com The facility was very hot & stuffy, above 68-70 degrees. Most people had wet hair & wet shirts from sweat. It was much hotter inside the building than outside. The CO2 ppm reading was above 900, which is close to unsafe air, indicating a high level of recently exhaled air (~1.33%). That means people are breathing air that was recently in someone else's lungs. HVAC experts & the CDC recommend 800 ppm or less.

Their business practices are disrespectful of patients. When I signed up for February membership in…read moretheir aquatic physical therapy program (where you pay by the month and can come as often as you would like), they neglected to inform me that the pool would be closed for a week for regularly scheduled maintenance. In years past, they would prorate the cost when the pool was closed for a week for maintenance, but they decided not to prorate this year, and they did not inform any patients of this change in policy until after the fact. Edit: The owner's response to my review is a HIPAA violation.

Everyone friendly and helpful. Sometimes short on help?…read moreFood was good. Occasionally too many days with the same food as the main dish, but good.

My mother was forcibly moved to a "rehab facility" by the emergency room director Gina Hocker at…read moreKaiser Hospital Oakland. Kaiser is well aware of the reputation of these facilities as conscientious staff at Kaiser Oakland revealed to me these particular facilities are known for putting patients into dangerous situations with patients being sent to the emergency room with various injuries. The director of emergency services manipulated and in a very underhanded, cold, calculated, deceitful manner did all she could to send my mother into yet another dangerous facility with an even worse reputation than Bay Area Healthcare without my consent .. Shields Richmond .. ordering EMT's to pick my mother up in the dead of night to transport her to this facility. A facility I adamantly refused to consent to have my mother transferred to. Gina Hocker taunted my daughter literally laughing at her being emotional about how her grandmother was being treated. She was extremely unprofessional and patronizing. My mother told them herself she didn't want to be transferred to Shields Richmond. The experience has been very difficult and uncomfortable. My mother is 89 years old.. is diabetic and has suffered several strokes. She was walking and progressing. As a result of a serious fall at Bay Area Healthcare a facility Kaiser highly recommended by Claire UM department manager.. my mother has had a serious setback mentally and physically. Do not allow Kaiser Hospital Oakland the ability to send your loved ones to these facilities. They are cost effective for Kaiser and that's what they are most concerned about.. not the patients. I'm definitely not indicting the entire staff at Shields Richmond but there are staff who are there merely collecting a paycheck. Far too many do not care about the patients and it's very apparent. Several receptionists have routinely pretended not to hear me and hung up the phone in my face many, many, times as has the administrator of the facility Jack Philogene. They feed the patients the same meals over and over again.. leftovers. They've lost several pieces of my mother's clothing. She is not showered regularly.. apparently twice a week if that often. The actual facility smells like the sewer with some areas smelling worse than others. Do not brush her teeth. They immediately lost her bottom dentures and did not want to replace them claiming my mother threw them in the garbage. Sent her to a dental appointment half clothed in freezing temperatures more than three weeks after her dentures were lost by the staff. My mother has been treated practically as a prisoner limited to her bed. I've asked Philogene the administrator that she have a roommate as I'm not comfortable with her being alone and she needs interaction with another person.. Philogene moved a woman into her room who is asleep nonstop.. can barely hear.. is not able to interact... and this was purposefully done. Main contact with staff only for essentials such as meds and meals. Therapy is hit or miss as the therapist is never scheduled to meet with the patient. They ignore patients when they push the button for help. My mother had to yell for help as her roommate recorded the incident. And she literally got the phone and called 911 while the staff ignored her calls for help.. all witnessed by my daughter. I've heard the bell going off myself with the staff ignoring the patient. Shields stops taking calls at 9:00 p.m. which is dangerous as well. No contact after hours. Dr. McFarland never updated me regarding my mother's condition until I threatened to report it. Spoken to the doctor one time while my mother has been at this facility for over a month. I don't believe they're giving my mother her daily medications. The doctor should be on top of this. Patients are forced to attend religious services without the permission of family members. Administrative staff regularly ignore phone calls from concerned family members. The only way this lack of care will hopefully be addressed is if family and friends report their concerns.

Beacon Home Care seriously takes pride in caring for their clients and choosing the right…read morecaregivers that suited to the clients. The agency deserves high praise and continuous patronage. Its mission and motivation are highly recommended and appreciated.

Beacon is excellent! High quality!…read moreAll staff are approachable and reliable! Beacon caregivers are educated to their loveones or clients condition! Kudos to Beacon Home Care!

Since my first contact with Susan Ja, I felt really connected, comfortable and she explained…read moreeverything very clear and all the process of hiring has been running smoothly, she has been helping me every step of the way and I can't wait to work for this Company when someone welcomes you this way it feels like you are working with family already. Looking forward toward to work here for many years to come :) Yannet Torres

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

The Staff at San Pablo Healthcare & Wellness Center are wonderful. My husband was treated with…read morekindness and understanding, as were all the other patients and residents. My husband was there for rehabilitation. The Physical Therapists and Occupational Therapists were great.

My experience at San Pablo Healthcare & Wellness Center was truly outstanding. From the very…read morebeginning to the end of my stay, every aspect of care exceeded my expectations. The nurses and staff provided not only excellent medical attention but also genuine compassion that made a difficult time much easier. I want to recognize Taze in the Customer Relations Department for being incredibly kind, understanding, and supportive--always making sure I felt heard and cared for. A very special thank you to Ms. Candi, the Admission Supervisor, whose professionalism, guidance, and dedication were absolutely exceptional. She made the entire admission process smooth and stress-free, and her support never wavered. I also want to highlight Christine, one of the therapists, and her entire team. Their expertise, encouragement, and positive energy made such a difference in my recovery. They truly went above and beyond to help me heal and regain confidence. Being injured and in need of aftercare was not easy, but the team here went above and beyond to make sure I had the care, comfort, and dignity I needed. I am deeply grateful for their compassion and commitment, and I would highly recommend this facility to anyone in need of quality healthcare and rehabilitation. J.Martinez B wing Room 22