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    CERISE Chatou

    4.0 (1 review)
    Fri 6:00 am - 5:30 AM (Next day)
    Sat 6:00 am - 5:30 AM (Next day)

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    Le Relais de la Malmaison - Chambre supérieure

    Le Relais de la Malmaison

    (7 reviews)

    €€€

    This is a pretty good hotel, that is, if you can find something to do in Rueil. The hotel rooms are…read morelarge and are spread out across multiple buildings. The building I was put up in had the window opening to the Seine. The restaurant in site is somewhat ok, specially for vegetarians. There is one vegetarian entree, but it is a very small portion size even by French standards. I could eat 3 of those and still be hungry. Never tried the pool or the spa, so no comments on those amenities.

    We had an awful experience with Relais de la Malmaison. We…read morehad to cancel our reservation last minute (due to Covid contact). Apparently, it didn't work as we were debited. We first contacted the hotel by email, but as the dialogue was not successful, we called. In the begining, the lady told us she will ask her superior and call us back, which she did not do. So we called back several times, she finally told us that nothing can be done to compensate the inconveniences. Yet, we offered to get a credit note and be committed to buy other services. This offer would have been good for both of us, as we could have been able to still enjoy a stay at the hotel and for them it could have been the occasion to get a support in those hard times as we would have spent more money as planned. But this person didn't want to hear anything so we asked to speak to the hotel management. They were not available at that time so they proposed to call us back. Again, broken promises... So we called back and finally succeeded in having the hotel management. The lady was so rude and unpleasant that she hang up on us telling that she can't do anything for us, and if we were not happy, it was the same for them, they absolutely didn't care ! What a nice state of mind for a 4* hotel... !! To sum up, after many calls and emails, they offer no solutions, their attitude was not professional and dishonest : too bad for us, good for them, they can keep the money for a service they have not honoured ! Given the fact that they are rude with their clients, and are obviously only interested in their money, we can't even imagine how the other services would have been... So we want to warn you about this hotel if you want to avoid such an awfull experience !

    Pavillon Henri IV - galerie cheminée hotel pavillon henri 4 saint germain en laye

    Pavillon Henri IV

    (8 reviews)

    €€€

    Gorgeous hotel with an exceptional staff, which couldn't have been nicer or more helpful…read more We were in town for a friend's wedding and the Pavillon was the perfect choice. It's an easy 7-minute walk from the RER station (itself, an easy 25-minute ride from Paris), and it's filled with traditional French charm. Our room was comfortable and ample enough in size, though the bathroom stole the show; it was about the same size of the bedroom, but filled with beautiful marble and light. The only downside to the room itself was the lack of AC and mini fridge (the former for the 80-degree days we had and the latter for the 10+ pounds of cheese we were hauling from Holland). That said, at night, the cool breeze through the panoramic windows helped quite a bit, and the aforementioned (very helpful) staff, stashed our cheese in the hotel fridge. Special thanks to Almandine, who couldn't have been nicer or more helpful. Even if you don't stay at the hotel, be sure to check out the incredible views from the patio (pic attached), and spend some time walking through the gorgeous gardens and park nearby.

    There can't be a more perfect view of Paris when the weather is clear, and the morning sunrise, on…read more1 January 2015, was unforgettable. The hotel and room were absolutely beautiful, we took advantage of the beautiful bath (and the rainhead shower), and the huge king-size bed was like floating on a cloud. We were amused that the Pavillon Henri IV is where Louis XIV was born, enjoyed a stunning walk in the park next door, and had a nice walk around town. I would really recommend this as an easy getaway from Paris, or for special occasions. We had a funny incident in the evening where we didn't double-lock the door and a chambermaid came right into the vestibule while we were lying in our bathrobes on the bed, but that's possibly because of our lack of French to have yelled out, 'Come back later please'. The folks at reception were exceptionally friendly, acknowledging us with big smiles whenever we walked by, which seemed warmer hospitality than some hotels.

    CERISE Chatou - hotels - Updated May 2026

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