This shop has been in business for almost 80 years. I've gone to it since the 1980s. I returned…read morethis year because I had a needlepoint that I had framed by them in the 1990s that had slipped a little. I brought it in and the owner greeted me very pleasantly. Looked at the work and noted the many tiny stitches. Then he smiled and said I'll have this ready for you tomorrow. Wow that is fast! I loved returning to this shop the selection is HUGE! It is nicely appointed as well. It is easy to access from I/45. I live in Austin. The service here wins anything I have experienced in Austin - hands down for service, selection and quality.

What a great job and we're very fair,professional, reasonable, and just great to do business with…read more I love my new framed item and they are fun to talk to. Ask them what this is if you don't know why it's kinda tattered. Once again, great job.

Anything but Easy! Very rude employees. They don't even try to open the door for you when bringing…read morelarge items in. A condescending woman named Katrina gave me a specific money offer then tried to go back on it for no reason. Go to EZ Pawn across the street...much better service. There is no need to support businesses like this that have so much attitude towaEd's their customer.

Absolutely impressed with the customer service at this location & how well the associates there…read moreassisted one another. Teamwork makes the dream work Not only that, the atmosphere was very pleasant & all the employees were very kind. I will make this my store for a long time. I went across the street & none of the store policies were explained to me when I purchased an item. But, I was surprised at how I was treated after bringing it back. The lady, I assume, was a manager wasn't very pleasant at all. I will not be visiting there anymore. Thank you Zaira for a pleasurable conversation & experience

Evelyn was absolutely amazing and made my entire experience so special. She helped me pick out my…read morediamond wedding rings and I am completely in love with them. Her knowledge, patience, and attention to detail truly stood out, and she took the time to explain everything so clearly. On top of that, she is genuinely one of the kindest people I've met. This was a very meaningful purchase for me, and Evelyn made it even more unforgettable. I couldn't have asked for a better person to help me with something so important. Thank you, Evelyn. I highly recommend her to anyone looking for the perfect ring!

I have a very positive experience with most of the staff at Jared Baybrook in Webster, Texas . I'm…read morevery much impressed with Jennifer, Gwen & Melvin for their professionalism, knowledge of various types of watches and jewelry . It has been a pleasure to shop at this location. The prices are very reasonable and the selection is great !! I highly recommend this place to anyone shopping for fine jewelry and speciality watches.

Me and my wife shop here a lot and we always get great deals!…read more Priscilla and her crew are very friendly and professional!

They were fast and easy. Plus Priscilla was very helpful valuing a unique beach fat bike…read more 5 05 5 They were fast and easy. Plus Priscilla was very helpful valuing a unique beach fat bike. 5 05 5

Ms. Cindy did a FABULOUS job in great detail for my mother's 1963 and my University Degree /…read moreDiploma frames. The handcrafted work done is very thorough and very worth the price paid! If you earned a Masters or PhD, I highly recommend Island Frame to put a frame on it instead of the Amazon do it yourself stuff!!!!!

Cindy did the most amazing job ever!! Competitively priced, amazing work, amazing personality, and…read morea pleasure to do business with!!

Helped my mom with her laptop by reimagining the machine and setting it all back up for her and…read moreinstalling virus protection. Helped with a couple of questions after as well. Most appreciated from this professional outfit!

exceptional service and understanding. I told them that recently a job fell through and had a…read morelimited budget for the repair. They fixed the issue and honored their verbal agreement. Nathan is a very good person

They were very receptive to a new customer. They were timely in their service. They delivered…read moreexactly what I requested. The price for the service was very competitive. I will take all my business here. I will recommend Engraphics to everyone I know.

While I appreciate the quick turnaround, please be sure to ask for an itemized total BEFORE you…read moreapprove your items. I was tacked on a $20 rush fee after everything was said and done without knowing about it. I understand I was accommodated quickly, I did purposely select an item in stock already in store and $20 was pretty excessive considering the price of the item.

I absolutely love this place. Jeff (the owner) really cares about his business and employees…read more Pricing is better than most other western wear stores. Selection is amazing and pricing can't be beat. I highly encourage anyone to check this place out and support a local small business. (Also has a great selection of home decor)

Went here this weekend for the first time in a few years. Holy smokes am I happy I did. They have a…read morenice selection of items for ALL sizes and I felt the prices were reasonable. There were several employees on the sales floor who offered assistance but did not pressure sell. Towards the end of the visit we asked another person a quick question and it turned out to be the owner or manager. He was so nice and very helpful. I will be back :)