The house was perfect for our family reunion--our branch rented this house while the other branch…read morerented a house 2 doors down, The house location is perfect for exploring the beach, restaurants, and shopping. We had 6 adults and 2 toddlers in our group, and the layout provided enough room to keep the kids' mess in one room, while adults could visit in a quieter, neater space. I wish there was outside space for kids to run, but the beach is there for that. Many of the windows were missing screens. I thought we were asked to do a ridiculous amount of cleanup. I'm told that's common along the Atlantic shore. Most of my VRBO experience has been in the south, Midwest, and west, and all we've been asked to do is gather garbage and start the dishwasher, and of course remove whatever we brought in. Much of the departure work revolved around gathering, counting, and bagging the rented linen (also something I've never had to do before). Some of the information in the book needs to be updated--for example, the garbage and recycling bins were not labeled as described in the book--we've not sure that we were using the correct bins. On our first night we discovered that one of the spindles on the second floor landing banister was broken--it had been pushed back together so that it looked OK, but when leaned on by one of our toddlers came apart, creating a dangerous situation. We tied ribbons between the adjacent spindles so that our toddlers didn't fall through. We didn't call Desatnick Real Estate because we were in Cape May for 3 days and we didn't want to spend time waiting for repair people.

Teri is fabulous. So very helpful in every way. When we needed anything, she was there to help…read more I can't say enough about how she helped us not once but twice.

Everyone one is very professional and they treat 100k property the same as a 1.5 million dollar…read moreproperty with the same attention whether you are buying or selling. They have Sold so many properties over the years, and purchased a few i can't remember all of them.

We rented in West Cape May for a family vacation. Whole home advertised as an escape. It was an…read moreawful experience. Stayed at 11 Pond Creek as one of Coastline properties. Smelled of septic, rodent issue and handy man stopped by to "kill some mice", house was filthy with dirty tissue on night stand although we paid a $350 cleaning fee. Brought all of this up to coastline along with other concerns (no shades in bedroom, pool didn't full function) - they said homeowner wouldn't do anything so they were out. No advocacy or consideration. Not as advertised. Very disappointing. Buyer beware.

We have always had a very excellent experience with Homestead Real Estate !! We love Dagmar Chew,…read moreshe has always looked out for our best interest . We have bought three homes with them . We love Cape May, NJ. Definitely would recommend Homestead , Dagmar Chew , also Jan !! Anna

Wow, where do I start? I've been a loyal client of this company for years, renting for my and my…read moredaughter's summer vacation.This year has been a disaster to the say the least. Rented a unit at the Baronet for the first time. Unit 1-D. Well, I have an 11-yr-old daughter (which means ipad 24/7 - tiktok, youtube, roblox) and I have an online job that I do full-time, even on vacation. So imagine when I go the rental agency HOMESTEAD IN CAPE MAY this past Saturday to pick up my unit's packet with keys. They hand me the bag and the first thing I see on the attached tag is this: THIS UNIT HAS NO WIFI. Ummm what?? The agent Erica that was in the office was surprised as well, and she went to the call the owner of the unit to verify. She came back and told me, yep, the owner says there's no wifi. Well, not shockingly, I was upset. How am I going to work on my laptop, and how is my daughter going to be virtually entertained lol?? Obviously we're spending most of our time at the beach or on the Washington Mall or just outdoors in general. But she's only 11. We're not out partying in the evening. No, we're sitting in the unit or on the porch outfront, with our devices. I'm supposed to be working, which of course I do in the evening, so we have our days free. Well, not here, not now. No internet. Oh and before you ask, no, there is no public access, whatsoever. No free internet to sneak onto here. Also, my personal hotspot? Works intermittently, have to keep signing back on, and for some reason won't allow me on numerous websites, and of course, not my work website. Oh and regular cellular data isn't working, so I have to put on roaming. But I digress. Erica was a sweetheart; she could see how this was going to be an issue for me, as she has a preteen as well, and knows how hard it is to keep kids entertained without their devices. She called me back twice on Saturday night and said that there was nothing she could do right away, but to please text the office and let them know what dollar amount I thought would be suitable to compensate me for what was going to be a not great stay. I thought about it and responded with "How about $200. That's about $30 a day." Long story short, a VERY rude and unpleasant woman who apparently is the manager called me today (Monday). She said that the owner/broker of Homestead would be okay with giving me a $200 credit towards a vacation rental next year. HUH? Next year. Yes, she says, they're very aware of how much a problem no wifi is, they've called the unit owner and informed her that going forward that she needs to have wifi available for tenants. The plan is to have wifi hopefully next week for future tenants. Okay, so great for future tenants. (Oh and as an aside, Erica told me that this unit IS THE ONLY UNIT they rent that doesn't have wifi and that if the owner doesn't agree to get wifi, that they're going to drop her as a client.) So yes, the rude manager ANNIKA says to me, that the future year 2025 $200 is a very generous offer. And that although nothing else can be done, "MY APPROACH" (mine) because I'm getting upset, is part of the problem. Today, Monday, my daughter and I spent 5 hours at the public library so I could keep my laptop charged and get my work done on their free wifi. There will be no wifi in this unit this week and if I need to get more work done, I can go back to the library. But it's MY APPROACH trying to talk to this woman Annika, because even though if I sounded super happy and pleased, they're still not going to do anything for me. But potentially all future tenants in this unit will have wifi, so I should be very pleased about that, according to Annika. Needless to say, I will never rent from Homestead again. This is the most unprofessional real estate company I have ever worked with. The "owner/broker" Dagmer Chew would most likely not feel the bite of a $200 payday for me lol (that is, after I pay for gas and roaming charges). But that's what this horrible business owner thinks is good customer service for a repeat client. Oh and this shrew of a woman Annika, who thinks yelling at and patronizing a customer on the phone is the best way to handle an upset customer. Of course I started off as polite as can be on Saturday. And then again on our phone call this morning. But when the manager is congratulating themselves on taking care of someone else's future problem instead of the client that is on the phone with them, and who is patiently trying to get a good and fair resolve for themselves, well, I don't know what to say. Horrible.

We rented a unit the week of 8/12. When we got to the house the AC on the third floor, where all of…read morethe bedrooms were located, was not working. We immediately contacted the real estate. Justin came by and told us to wait, the AC worked perfectly fine and needed time to cool. The other floors were cooled down pretty quickly, but the third floor had no indication of cooling or any air ventilation. Despite, we remained patient and waited. We ended up not having any AC on the third floor that night and then again the next day. The following day was Sunday and the real estate was closed but thank goodness for RJ, the realtor I worked with who managed to get an hvac guy out to us. RJ is the only reason I am even giving one star. Then we wanted to use the pool and needed a key. Pool is part of the complex and is included in rental fee as per the website. All other renters had a key except us. When I called the real estate they told me they don't have a key and to ask our neighbors and go to hardware store to duplicate!!!! Imagine that!! Also when we came to the property there were layers of dust and trash under the beds. At check-out, when I gave the key back and told Justin all our concerns, instead of apologizing, he was arguing with me in a rude and unprofessional manner. Justin doesn't know what customer service is. If he is not the owner of this real estate then I would hope the owner rethinks having him there as the face of the real estate. Overall, terrible person to deal with.

From the owner: Real Estateread more

Never book a rental without looking at it 1st. 1022 Maryland Avenue. We had every window open for…read morefresh air. This place looked and smelled like the 70's. Very old & outdated furniture. We're all going home with our hair,clothes and bedding smelling like stale mildew. The laundry mat is going to love our business when we get home. I already gave our dog groomer a heads up to give our girls extra tlc...horrible experience...

We asked for recommendations for our big family (5 adults, 6 kids). We were shown a few places and…read morerented one. Shortly after arriving, we realized the place was probably not the best for kids. It was clearly decorated by someone who watched too much HGTV (as evident by the 80" magazines left in the parlor) and filled with personal pictures and knick knacks throughout the house (think of staying at your grandmothers). After leaving (and cleaning thoroughly), the owners sent a letter making a number of over inflated and erroneous claims against us. (*side note- 30 years of going to Cape May, never a single complaint against us). All Jersey Cape Realty did was simply forward the owners information to us. They stepped out of the situation and never offered to provide any assistance in resolving the problems- not even a solid comment in the email-- just a simple "copy and paste"!. I work in real estate in Maryland. It is common in cases like this for me to personally go to the property, perform my own inspections, and try to help mediate. However, working in real estate I know when a brokerage firm is nothing more than a nameplate- they run at the first sign of trouble and leave the "worker bees" alone to fight it out. I was terribly disappointing in the lack of service. With groups like this- it is apparent why technology it taking over this industry and boutique firms are going by the wayside. The service we hoped for never appeared and our memories are now tainted.

Be very careful, rushed me to sign a buyers agreement after I already had a deal with the builder…read morethen threatened legal action if I didn't agree to their commission demand. Contact a different realtor!!

Done after multiple years of terrible customer service from the Broker/Owner William "Bill"…read moreBezaire. We have been coming to Cape May every year for the Christmas Parade weekend. Utilizing Sol Needles for approximately 12 of the 16 years. Each year it is like pulling a tooth to make contact with Bill to obtain the next years lease. Voices left, emails never returned. If contact was made usually an resolution never came. Multiple years we have reached out to get shafted on the rentals due to his ignorance to customers. The final straw was this years fiasco. I emailed Bill sometime around May/June to re-rent the same house on Decatur. No response was ever received. A phone call to the company in Mid August and was put in touch with Bill who advised he would look into it. No responding email to confirm/deny the rental. An additional phone call in the beginning of October I was advised that the owner was now going to be using their property that weekend. Totally understandable but if we were able to book it months ago would we have able to rent. Did they see no one was renting and decided to go last minute. Unfortunately because of Bill the Broker/owner lack of response allowed this? Luckily we found another rental company and was able to secure a rental within a few hours of reaching out. Make sure if you go to rent in Cape May look to other agencies to get a quick, efficient response.

Dan's work is breathtaking- it speaks for itself and his turnaround time is unbelieveable. I used…read morehim for drone ariel photos when building my home to see what the view will be to the ocean at the first and second floor- and then ariel photos after my home was built for professional landscaping plans. When I was done with interior design, I also got professional wide lens photos done inside to show family and friends the house all finished!

All I can say is ........ FANTASTIC! Amazing Photography. Dan photographed our home with…read morebeautiful professional photos. The Aerial shots were wonderful. His prices were great and his schedule was very accommodating. Our home is featured in his brochure that also features many of his other photos. He was quick to get the photos back to us too. Very satisfied. Highly recommended.

If you want to stay at a filthy, run-down place, then stay at the Red Fox Suites on Washington…read moreStreet in Cape May, NJ. We rented the Red Fox Suites place for a special birthday weekend in September 2022. When we arrived, we found pubic hair, red and brown stains on the mattress pad in one of the bedrooms, the toilet was clogged, there was black mold on shower curtain, and a disgusting smell as if something had died. When we ran cloths over the surface of everything, there was a brown film collected. We called the listing agent, Century 21 Gilmartin and spoke with an agent, who really could care less. We wanted to move to another place to stay, but there was no availability. We cannot put into words how disgusting this place was. We contacted Airbnb who offered to refund $250 (and thus admitting fault), when we wanted the entire amount of $1,561 refunded. The special weekend was ruined, no one slept well, and our clothes & suitcases still had the disgusting smell on them when we returned home, even when we washed our clothes a few times. My daughter said everyone wants a clean bed to sleep in when on vacation, except we did not get it. The owner and listing agent should be ashamed of themselves to rent such squalor to people who just want a decent vacation. This place is a slum!!!!

Realtor seemed to be more of an advocate for the opposing agency. Many items not up to code should…read morehave been negotiated. I was left with many unnecessary repairs .

We spent a year working with Anne Marie Waxman at Cape Resorts Realty searching for our perfect…read morehome at the beach. After losing two houses we finally found the one! Throughout the process and all the ups and downs Anne Marie was patient, provided guidance, and was always available to answer our questions. She knew our interests and she made us feel like we were her main focus. During our search we learned about the community too. Being local to the area, Anne Marie gave us great recommendations for restaurants, shopping, and things to do and I'm happy to say that our relationship will continue as neighbors.