Very rude, the store owners are pushy sellers and after I walked out without buying anything and went down the street for a boba they locked my car in and said the parking lot was for customers only. I had to go over the curb to get out because they refused to unlock it and the other stores around would not get involved. Their selection is cruddy anyways, just go to Napa Soul Crystals if you can drive a bit and Inti if you need to stay in Napa. Lovely customer service can be found in napa, just not here. read more