All my dogs have been seen by the vets at FAAH. They and their vet techs are kind, compassionate,…read moreand love what they do. All my dogs have had top notch care by Dr. Gaines and her team are so knowledgeable. My Philip Alexander (pittie) loves to go to the vet to see his friends there!

Dr. Henry and his team are rockstars. My cat Emma isn't…read moresneezing, eye isn't swollen anymore. They knew just what she needed. Ty Faah )

Don't trust this place or the vet!! They gave my kitten an bad infection!!!…read moreWhen I initially took my kitty in for pre spay shots, my kitty was extremely calm sitting on the table as they overlooked her and handled her. They even mentioned how well mannered she was. They took her in the back for shots and came out and said my kitty bit a vet tech and they were going to have to report us to the health department. Mind you my kitty has never shown aggression before. They also mentioned they had an hard time giving her the shot (finding the vein!) She had a bandage on her arm and when I took it off she was bruised and a nice amount of blood on the bandage. That's alot of blood for a little kitty arm! Of course a cat will bite when you mishandle them like that!!! Not only do they charge an astronomical amount for the spay ($1000+) but they also gave my kitty an infection in the process (caused by them!) and had me pay for it! My poor kitty was extremely lethargic and sickly for over 2 weeks, we were so scared she wasn't going to make it!! They acted like I was the problem, again. I have to pay for their mistakes and they almost killed my kitty. This was nothing but a nightmare and now I tell everyone...stay far away from here!!!

After a bad experience with our last vet, I started coming here after seeing and hearing such good…read morethings about it. I highly recommend this practice. Dr. Scofield did a perfect job on recent surgery for my small dog who also has a heart murmur. She was very reassuring and everything turned out better than expected. She listens and works with me which makes me feel like we are a team helping my dog live a healthy happy life.

Phenomenal and so pleasant, Joanne is amazing, the other staff is so sweet and professional they…read morecare so much, we live in Delaware about 1hr to 1hr and 15 minutes away from this vet and we changed our vet to Galena and we would drive 2hrs to go here, i can't say enough about this vet and her staff. Thank you from the bottom of our hearts, Prada and Gucci our Aussys love these guys. They do not price you up, very extremely reasonable prices for everything. Thank you guys for being so sweet and respectful.

We Highly recommended Dr. Otero & her staff. Especially Joanne! They go above and beyond. There…read moreisn't a better feeling then knowing your furries are going to be treated as their own!!! Their professionalism is outstanding! They all genuinely care and treat everyone like family. Make an appointment. You will not be disappointed!

Dr. Heller is the best! He truly cares for his pet patients. My Spartan and Phoenix received the…read morebest of care and attention from Dr Heller and his wonderful staff.

I am on my 10th rescue dog...Dr. Heller has taken care of the last 3...he is by far the best vet I…read morehave encountered in my 40+ years of rescue dog ownership...you tried the rest...now try the best!!!...bill stout

Thank you High Street Vet for fixing our chocolate lab. Charlie. You have been there for our dogs…read morein the good times and in the rough times. I believe your quality care extends their lives way beyond what is average for their breeds and the staff is wonderful. You are irreplaceable; there's no better place for canine healthcare. Thank you

Today we faced putting our little beagle Angie down. I made a first time ever appointment to go…read moreover things with Dr.Mowell. We called ahead to make plans for a burial on a family members farm. During the examination I got the feeling that this may not be her last day. Dr. Mowell suggested that we try some medication to ease her pain. We were able to talk at length with her and were encouraged to see if some medication wouldn't give her a better quality of life. In our brief time here in the area we have used every veterinarian within 20 miles. Today we decided that we would look no further. She did not reccomend expensive testing or lab work. It was simply let's just try this first. She spent quite a bit of time with us and we left her office feeling that we had done the right thing for Angie today. Her charges were surprisingly minimal. I think our search is over we have found a wonderful veterinarian. Angie is a lucky little girl

We visited as a first-time patient for our cat that has an eye ulcer. We thought it was just an eye…read moreinfection. We were impressed by the pleasant bedside manner and thorough explanations of what was going on with our cat, what to do when we get home, and follow-up. I really hate when veterinary clinics treat you like a source of profit and don't make you feel they actually care about your animals like you do. For me personally, any pet I own is an extension of my family - a furry child. I appreciate receiving care here just like I would at a Primary Care Physician's office.

This place needs to reevaluate their staff. I could tell my dog was manhandled. When he was picked…read moreup, he looked traumatized. Dr. Crook diagnosed him with diabetes, but yet wouldn't provide any lab results, confirming it. After the treatment began, my dog's body just started to deteriorate. This doctor had the worst attitude.......in general, This place was a horrible experience. Please take care of your babies and don't let this doctor near them. Update, my dog is dead

Initially good. Described to the vet that out 16 year old beagle was having what I would call…read moreseizures. He would be up in the middle of the night, bump into things as if he lost his sight . Eventually things would seem to go back to normal. The vet said she had no idea what the issues were . He was prescribed some medications. I won't into the final outcome.

The front of the house staff is lovely, but after two extremely unpleasant visits with separate, we…read morewill not be returning. We thought the first incident may have been a fluke, but the other vet was just as condescending and cold. We have later learned from family and friends of similar disappointing experiences. As a former military family that has moved a lot and had 3+ pets at any point, we have seen many vets over the years, and this is the worst clinic yet.

Our experience this morning at Bay Animal Hospital was outstanding from the moment we walked in…read moreuntil we left. Dr Swain & Assistant Justina were kind, professional & so loving & gentle to our dog. I recommend this Animal hospital to everyone.

They taking good care of our cat, and they seem to care enough to have wet cat food for diabetic…read morecats since my cat is diabetic. My husband takes her and he has no problem there at all.

Over 9 years ago we brought our 6 month old kitten in after she was literally ripped open (we never…read morefound out how); we didn't hold out much hope. Dr. Rice sewed her intestines back together, treated her infection, & saved her life. She has remained our treasured companion & will turn 10 in April. I think even Dr. Rice was surprised that she made it -- but we have him to thank for his excellent work & loving care Truly wonderful healer . Lark (Patterson) Eshleman

I have 6 pets under Town & Country's care. They have helped me with all of them immensely. They…read morehave allowed me to ask a ton of questions for my girl with bone cancer and they are very gracious. One of our rescues was very scared for her check up but everyone helped her get through it. Highly recommend.