This place, and the caring people in it, made a very difficult day more bearable…read more I came in knowing that I was going to have to put my almost sixteen year old cat down, and as we pet parents know, Sidney was more than a cat to me - he was family. He got me through some REALLY tough times over the past ten years, and honestly I'm not sure how I would have gotten through the pandemic without him. So knowing his time with me was coming to a close, I left it in his hands to tell me when it was time to go. And, unfortunately, that was the day he woke up and his eyes said simply, "Enough." The staff was attentive and kind from the jump. An examination revealed the options, but it was obvious that whatever was happening was quite serious - and I was given a breakdown of potential next steps. Of course with Sid's age, putting him down was also an option, and I already knew this is what we were going with. I did not receive any pressure to run any preliminary tests, procedures, or additional costs. I was simply told what the options were, and provided with an honest opinion of what the outcomes could be. And all options sucked. BUT it was obvious that the people helping me genuinely cared, and it made the heartbreak just a tiny bit easier. I had never had to do this before and I came in with Sid alone, so the vet guided me through what we were doing, what was next, and gave me ample time in between to say goodbye. Again, no real way to make these things less painful, but there was something in the attention and care I was receiving that made me feel like I wasn't going through it alone. The staff was going through it with me. I also received a beautiful card in the mail from them afterwards, hand-signed with a personal message from each - and this small gesture brought such warmth to my heart that I felt I had to share it. Highly recommend this place.

My second visit to VEG, two years after my first, was for a completely different issue for my cat…read more Once again the team descended upon me and my boy immediately, and calmly and thoroughly triaged him and took me through all the intake questions. I spent 3+ hours there but it didn't feel like it. I was able to be by his side the entire time, there was hydration and snacks, and I was comfortable. I feel like every nurse checked in with us at least once. Even my cat felt chill enough after a while to curl up and nap in his large cage (they were quite busy and all rooms were taken). As off Feb '25 it was $200 for just the most basic care, for what it's worth, and in our situation it was very much worth it. They sent everything to my usual vet, including recommended follow up testing. Flippin' awesome and so helpful for moving forward after a terrible Sunday!

I have taken my pets here for years! The dr always gets back to you super quick if they don't…read moreanswer right away and is super honest about cost and what is genuinely good for your pet.

They advertise as being open "Friday Nights, Weekends and Holidays"...they are not…read more They advertise as being open Friday 6:00 PM to Midnight, Saturday, 2:00 PM to Midnight, Sunday 2:00 PM to Midnight, and Holidays. They are not. My dog had an emergency, I called to let them no I was on my way, when a recording said they were closed. This was 7:00 PM on a Saturday. My dog passed away later that night, after I rushed him to Blue Pearl, Levittown. Had he been seen that earlier would he have survived, I'll never know. All I know is I took my dog to an "Emergency Vet" during their listed hours of operation and they were closed. I wish they would stop advertising as an emergency "after hours" vet. You are giving people false hope and taking time away from saving a pets life. *edited to say-, this happened a few months ago. I am only now able to write about this, as my dog's death devastated me*

The team here was so amazing! My cat has an underlying heart condition and they immediately took…read morehim into triage and performed an ultrasound of his heart to have an idea of what was going on. The nurses were so wonderful, providing frequent updates and lots of reassurance and compliments to our baby. They were also great with education of treatment and things to look out for at home. The doctor answered all of our questions and was thorough with reassessments. They were up front with our bill and very accommodating. We had such a good experience at this location during such a scary tine.

VEG was truly a blessing for my youngest kitty, who was dealing with abdominal pain. They triaged…read moreher immediately and made sure her pain was handled ASAP. Like any ER, there was a bit of a wait around 5pm, but the assistants were checking up on her in the interim. They were upfront and supportive with decision making and making sure my sweet girl was feeling better. They kept her overnight and when I returned in the morning, my bright and happy kitty was back and ready to come home. Thank you VEG!

To everyone at this amazing Thank you for being kind, direct and so compassionate…read more Today we said "goodbye" to my service dog, Bailey. We were not rushed and I cannot begin to express my gratitude and appreciation for the care we received. This is the best emergency hospital/veterinary specialists I have ever experienced in my 26 years of pet "parenting." This is such an amazing place.

Brought our senior cat in for emergency care without an appointment. Our cat was clearly suffering…read morean end of life crises and they took us in immediately. Literally- immediately! The entire staff was incredibly compassionate and efficient. Special kudos to Dr. Veltri. They also helped us make 'over the rainbow' arrangements. Very caring.

Dr Hamilton is probably one of the smartest vets I've ever encountered. She's not only brilliant…read morebut she's kind and thoughtful. She went above and beyond to keep my dog with Cushings going long after it was expected. She is always thoughtful about costs and unnecessary tests. I cannot recommend her enough.

The staff was kind and patient when we brought our dog who passed away. The service was top notch…read more I was surprised when we received a sympathy card in the mail from the hospital.

My dog had some pain in her leg the other day so I brought her in. The wait was pretty long (about…read more2.5 hours) but I was impressed that they looked her over thoroughly. The nurse who did intake was a little judgmental and got me a bit nervous that this would be an expensive visit that would require surgery, citing her own dog's recent injury to the same limb. However the vet was very thorough and informative. He described how they checked over every part of my dog's body to ensure she was OK and recommended conservative treatment plan that involves medication and rest--so, no X-rays unless it doesn't get better in the next couple of weeks and likely no surgery. He also noted that my dog is probably a bit dramatic (this is true!). The cost was expensive but not nearly as much as I was expecting and their pharmacy is cheaper than my regular vet. There were a couple things that I feel could be improved upon, though: 1. I have an extra $10 charge that I didn't authorize for their charity organization. I specifically remember hitting "decline." Yet, I was still charged. I know I'll seem like an a**hole asking for a refund, but I prefer to make donations to organizations I'm familiar with and have researched well to be sure they align with all my values. And I prefer to make direct donations rather than while I'm with my dog who is in distress. I also think it's shady to still charge me after I declined. 2. While we were waiting, a young woman came out very upset because her dog was just put down. The music that was blasting in the waiting room was from the soundtrack of the movie "The Wedding Singer," specifically the song where Adam Sandler is singing about wanting someone to kill him and how he wants to die. I also noted that they brought the woman's beloved pet out in a trash bag and then they discussed afterward whether they gave her the correct nose print. The front desk staff was compassionate with her while she was there, but perhaps some of these details could be considered in the future. Overall I was happy with the care my dog got and that is what matters most to me.

Look elsewhere. My two cents:…read more 1) Research the vets who will touch your animals. 2) Research this chain - you will be concerned. 3) Stay away from young know it all docs. I know in emergency - esp on holidays - you're stuck with who you get, but the vet can make it helpful or, as was our experience, a kafkaesque journey through the 7 rings of hell. If I had it to do again, I'd have done research on animal hospitals in the area and Vets within them well before I needed one and would've done what I could to steer toward one of those in an emergency. Our experience could not have been worse. I kick myself for trusting her. Vets are like every other discipline - abilities range broadly. Don't let what happened to us happen to you. We got stuck with what definitely appears to me to be an inexperienced vet (has been there ~ a year or 2) whose hubris cost us a tragic ending with our beloved pet. Also, we had gone there from a pet urgent care center who we paid for a full blood work-up that we presented (about 15 minutes later) to the front desk staff at thee BluePearl hospital when we arrived - along with notes from our regular vet that we saw the day before. The vet never bothered to review the information, ran the same blood tests and charged us for it. Also, our boy died before the radiologist ever read the report on the X-rays - we were charged for the radiologist services. Insults to a very painful injury. You've been warned. My advice: DO NOT GO here and definitely do not allow her to touch your pet - ever. She seems to me to have more confidence than skill. Do your research!!!! I wish I had.

My dog Harley had a serious problem with her kidneys. My primary vet called ahead of time and I…read morebarely had to wait at all. The staff was courteous, and the doctor Courtney Luce, if I have the spelling correct was frank that my dog even if admitted had a pretty poor chance because of her heart murmur making it more difficult to treat the kidneys. After three days hospitalized and in the ICU Harley seemed treated well when it was time to euthanize her. She was excited and happy to see me. Had a surprising amount of energy for how sick she was. I really felt she was well taken care of and her final days were as good as they could be. Of course I wish she would have made a full recovery. I felt the clinic wasn't money grabbing, I would have paid for more days in the hospital and the staff put my dog first. Thank you.

you can delete all you want my review I'm going to have everybody leave reviews the same ones so…read moreeveryone can see how you want to kill a dog by not telling them giving them a sedative could kill him instead giving him a sedative to lower their heartbeat caring less about the animal. and that's the facts and I have it on voice message that your doctor so-called doctor said from start to finish I'm waiting for someone to call so they can actually hear it so they can see how idiotic this is killing a dog

Dr. Chamberlain couldn't have been better. He was clear, honest, and had an initial hunch that was…read morefollowed and turned out true. In a time where I had to steel myself emotionally, his manner of communication was assuring and earnest. He rose above and beyond the occasion. I am truly thankful for having this resource and will always remember Dr. Chamberlain as my anchor in a stressful time.

Unfortunately, my cat was suddenly taken very ill and had to be rushed to the emergency hospital…read more We had no appointment, but there were only around half a dozen families there on a Monday night around 9pm. The front desk staff were very kind and helpful. The veterinarian (Kailey Werkheiser) was very detailed and transparent in her diagnosis and treatment options. The story has a sad ending, but the staff, techs, and veterinarian were outstanding in their communication, compassion, and empathy throughout the entire process.

They are fantastic they treat your pet as if it was their own doctors and the nurse are first rate…read more Its a great open concept you see everything that happens price was really good

Dr Susan Rothstein and the entire staff were kind and helpful. My dog had vomited throughout the…read morenight and was panting for hours. I brought her in around 5 AM; Dr Rothstein saw us a few minutes later and worked up a treatment plan. This includes lab work, imaging and medication. The visit was pricey but I felt the value was there. I'd recommend them to any pet owner.

Yes it's pricey it's a 24/hr ER. Duh. It is 100% worth it. Dr. St Clair was absolutely amazing and…read morehelped me to stay calm during a very stressful emergency with my pet. They are very transparent about pricing and she gave me several different options in different price ranges. She explained everything thoroughly and made sure I understood. When I ultimately had to transfer him to a different hospital for surgery due to pricing, they totally understood and assisted with the transfer. And they even followed up to see how his surgery went.

My dog was diagnosed with Anal sac adenocarcinoma while my mother was on hospice, so we decided to…read moremove forward with surgical removal of the tumor (at VRC's recommendation) because we didn't want to lose two family members at the same time. Prior to surgery, the doctors at VRC indicated that successful surgery would get us 1-3 more years with our pet. During surgery, they were able to remove most but not all of the metastatic growth so it was recommended that we move forward with chemo and radiation which would extend his life by 3-6 months instead of the 1-3 years initially stated. Well, our dog died exactly a week after surgery, 1.5 hours after my mother passed. The exact situation that we were trying to avoid unfolded as our worst nightmare. Unbeknownst to us, VRC operated even though our dog was anemic, and as a result, he spent the last week of his life in pain and internally bleeding. The morning of his passing, he was vomiting up blood clots and there were clots coming out of his nose. He was in shock and urinated all over my husband as he carried him to the car to rush him to our closest Vet ER (not VRC). At the ER, we were told it was too late so we made the impossible but humane decision to hold our dog until his last breath. After arriving home, we couldn't even mourn the two deaths we just experienced because we had to clean up the blood from our carpets, curtains, floors, walls, etc. before our young children got home from school so we didn't traumatize them. We paid VRC over $10k and all they did was kill our pet in the most traumatic way. On top of that, they haven't once reached out to check on our pet (he was supposed to have his sutures removed two weeks after surgery but obviously we didn't get to do that, but no one called to find out why) or express their condolences for our loss. I would and could not ever recommend this vet practice to anyone. So disappointing and heartbreaking.