The owners of this business should be ashamed of themselves scamming kids out of their money and accusing them of being the scammers to save face on yelp.
My son and his friends went in and purchased what appeared to be Apple Air Pods. They were slightly discounted compared to other retailers but the packaging seemed very legitimate so they didn't question it. Upon opening them, they realized they were knock offs. Not only were they falsely advertised as Apple products with Apple serial numbers, but they do not even work. They are kids so another parent reached out to them about returning them. They were given the opportunity to make this right but refused to refund their money and even accused them of slander for commenting on their facebook page because they were unreachable.
Now, the owner has the nerve to accuse THEM of being the scammers, saying they tried to return them with fake products to cover himself for the reviews they are receiving about it. He says he is "filing court papers" and has "filed a police report" in an attempt to scare us off which we know he wouldn't do because he can't back up what he is accusing them of. I am sure the police and courts have bigger fish to fry or we would reach out to them ourselves. Only writing this so other people can be aware of the way they operate.
To the business owners, if you were in fact running a business with "great honest customer service" you would not need to write your own reviews saying such. read more