This auto dismantled place is the worse in Fresno County. This is the first and last time I'll be…read moregoing there.

Staff not knowledgeable. They only look up in a catalogue and try to price you out for something…read morenot understanding what part you need. Asking for a core charge on a replacement part from a junkyard is absurd. If I have a part missing why would I pay a core charge? There's no way in hell. I can replace that part because I'm buying it to replace a missing part.

Perfect place to look at lots of different used car options. You can also look on-line and have…read morethem delivered...for a fee. The inside off is large and nicely air conditioned!They are busy so get an appointment. I had to wait an hour to get my car appraised.

Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

Three years ago, I bought a '17 RAM Big Horn here from Damon. Still had warranty on it and it was…read moreclean. Love my truck and Damon was a pleasure to deal with. My Daughter needed a dependable car so, after going over many makes/models with her, I thought, let's go back to Enterprise. Went in and reintroduced myself. Damon told me he's the Manager now and asked Andrew to help us. He was every bit as personable and helpful. Further we both looked familiar to each other. Andrew was there when I bought my truck! He's been there over 5 years now. We found what we liked but wanted to think it over. Next morning I called in and said we wanted it. We hopped over there in the afternoon, they had a good loan for us, signed and we were out in about 40 minutes. Truly a painless experience. When my Son is ready, we'll be going back.

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

I was greeted with a smile, as soon as I walked in. I was asked to sign in and that automatically…read moremade me a rewards member. I was offered a map of the layout which I declined. The cars I was looking for were exactly where they said they would be. I get what I needed, which was a rear caliper. I went to go pay Carlos with a big smile was leaning out the cashier window and notice me walking up, very energetic smiling and ask me did I find everything needed. I replied yes, as he was ringing up my items he told me about deals that were going on. Carlos was great he went up and beyond making me feel welcomed and appreciated. Thanks a lot Carlos for the great service.

I had questions over a car for sale. Apparently they dont have the people to talk to about sales on…read moresundays. I talked with the manager, I wasnt done with my questions and she hung up on me. She wouldn't give me her name either after asking multiple times. It explains all these one star reviews, poor service from the top down .Ill sell my car the other junk yard.

I have a Ford C-Max. i make the damn appointment wait a week. They get here hand me my check…read moreand proceed to take the check back because my cars a HYBRID?!?!?! I told you people that when i made the damn appointment. What a monumental WASTE of my time

Great place to come to and to be ready and very professional on there work also no problemsread more

Got a nice car and they were helpful with financing but the bait and switch. Between agreeing with…read morethe salesman for $500 down and the lady finalizing the paperwork the money down went to $1000. Then I was asked if anyone referred me to own a car and I said yes my daughter bought a car here and referred me (she came with me). After finishing the paperwork I we were told "I'll be back with a $200 referral check. She never came back and the next day I called to ask about never receiving the referral check and was told that due to a technicality my daughter might not get the referral check

Same story as many on here. Bought a car from here and wasn't asked if I wanted the alpha warranty,…read morebut was included. Ok, sure. When I drove off the lot, noticed one headlight was out (It was daytime and hard to see that it was out). They fixed that. I took my car to Niello in Sac because oil change light came on a few days later. They found a coolant leak, damn near broken motor mounts, and a few other things. I called Own a Car, they said use Alpha. They denied and didn't cover shit, except motor mounts. So I took to River Auto Park Auto Repair because that is where Own a Car sent me, they fixed these things, still have oil and coolants leaks. So repair after repair, same issues, and now engine light is also on. They do not do thorough inspections of their vehicles. The guy that sold me looked like I was annoying him because I wanted to look at other cars and could feel he was rushing and not happy I was looking around. I should've went with my gut feeling and never bought a car. BIGGEST regret. Oh and their loaners they have will also break down on their customers...as they get their cars worked on. And they do NOT reimburse you what they promise. Do not take their words, bunch of liars.

As a single woman, I was a little nervous having my truck repaired, but they treated me with…read morehonesty and respect from start to finish. They explained everything clearly, didn't pressure me into unnecessary repairs, and got my truck fixed quickly. It's hard to find a shop you can trust, and I truly appreciate the great customer service. I would definitely recommend them!

Purchased a brand new truck a year ago had water damage. Came back to get an oil change more water…read moredamage in the bed. To get pictures taken and an oil change has been a 4 hour process.

Terrible customer service on the phone. I was transferred over 4 times and each person kept asking…read morefor the same information that I had told the last. Never did get a quote- the website opens up a different window when you attempt to get a quote. Very peculiar and frustrating!

Excellent service. I called and requested a tow. I was in stalled on the freeway in a spot where…read morethe emergency lane was dangerous. I appreciated Jose coming out in less than 30 minutes and getting the car towed safety. Very professional and quick. Will definitely call again if I need a tow. Reasonably priced also.

They came and towed my car pretty fast..I had to get it to the mechanic's shop from my house..thank…read moreyou so much