I called three times in November for service on my Generac generator and am still waiting for a…read morecall back. No service at all. It should not take three months for a reply. I finally found another contractor to fix it.

Chris installed our whole house generator. Great work and service. He made sure all of our gas…read moreappliances would re-light, and took the time to explain the mobile app and how it works. We highly recommend Chris and trust him with all our electrical needs.

TLDR: Got service for caulking bathtub…read more Bad job and would not refix. Issued refund but took a LONG time to receive. End of day, TERRRIBLE communication from PGA. My parent's got service at their home for a few things. This was all done and paid for on 09/15/2025. Everything was done fine with exception of caulking around the bathtub. 1) The caulking was not done well 2) There was no communication as to not use the the bathtub for a given period of time I reached out to PGA and spoke with the scheduler. He told me any disputes would have to go thru his boss, Rob. He forwarded me to Rob's number, and I left a message. This was on 09/16/2025. I did not hear anything back so I reached back out on 09/24/2025 and left another message for Rob. Rob called me back on Thursday, 09/25/2025, and I explained to him what the situation was. I sent him pictures of the poor service and he said he would have to look into it and will let me know. Monday, 09/29/2025, still nothing from Rob, so I texted him. They responded and said Rob is out of the office this week at a conference in Colorado and will be back next Monday. I responded with a bit of frustration as I talked to Rob on Thursday and he NEVER mentioned that he was going to be gone for a week. I would think if he was going to be gone he would wrap up my situtation or pass it along to someone else in the organization. But we were patient, we gave them the week. Monday, 10/06/2025, still no call back or communication from Rob. I reached back out to get a status update. He finally respondeds saying he wasn't pleased with the appearance (from the pictures we provided) and that he can schedule another visit to correct the problem. I told him that we would not expect to be billed again since we already paid for this service. He said since we ran the shower too soon (reminder, the service tech never gave my parents any communication that they should wait any ceratin period before usage) he'd stil have to charge us labor. I responseded if he cannot fix it free of charge, to refund our money and we'd take our business elsewhere. No response for Rob. Wednesday, 10/08/2025, I reached back out to him. He responded that they could not redo the service free of charge and that he will issue a refund for $131.88 thru a check thru mail. I said, ok, we'll look for the refund in the mail. Wednesday, 10/22/2025, we've still have not received the refund so I reach back out. We are pretty frustrated at this point. No response again, so I reach out again on Thursday, 10/23/2025 and got a hold of someone. This person told me, since Rob supposed issued the refund, any resolution has to go thru Rob. And Rob is currently out all day in meetings and a message has been relayed to him. I expressed my frustation saying, is there no other person that can help. We've waited patiently already close to a MONTH. All this person could offer was an apology. Finally Friday, 10/24/2025, Rob responds and says check is in the mail. Not apology, nothing. I respond expressing more frustrations also saying I will leaving a bad review for them. Ofcourse he responds quickly now when he hears he is going to get a bad reivew. Thursday, 10/20/2025, my dad finally receives the refund check in the mail. So yes, PGA does do good work. But when it is not good work, good luck working with Rob on getting it resolved. DO NOT expect any kind of reasonable customer service, communication from Rob

Excellent! Excellent! Workmanship and Technical Knowledge are at a very high standard. Very…read moredependable.

Ron's Refrigeration was super easy to work with and they have a great staff. My furnace went out…read moreand Ryan helped me out with an affordable quote in A timely manner. Technicians Ted and Scott completed the install while providing me with some great info as well. I couldn't have asked for a smoother furnace replacement.

I requested service, and told them the actual part number that failed. I requested the part be on…read morethe truck. When technician showed he did not have part, or any knowledge I had requested it. He did quick tune up of heat system and charged me $180. He then called in and ordered part for me. I agreed to install it myself to save another service call. I drove 40 miles round trip to pick up the $191 part. Got home and decided to do a little research. The average cost for this part was $75-80. And they charged me $191 and I installed it myself. They would not take it back, even though box never opened. I have been doing business with them exclusively for the last 12 years, but no more.

Was a little nervous at first as communications were abrupt messages via phone text. But their…read morequote offered best rated furnace (per Consumer Reports, American Standard) and better overall product and service pricing versus several other providers in the area. Install was done quickly with friendly and informative service - first phase in only days from ordering, all done within a couple weeks - which is hard to come by in busy season with winter approaching.

From the owner: Jon Krueger Electric, Heating & Cooling is dedicated to providing the best possible solution for…read moreyour home or business. We are an Authorized Generac Dealer, and offer furnace and air conditioning services in and around Redgranite. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.

Called them twice in one week with a detailed message and never received a return callread more

We hired Wilkins to do electrical work at our home. Adam and Tanner did a fabulous job. You…read morecouldn't even tell they were there. Not a bit of sawdust or extra wire to be found! Very friendly and professional. And fast. Will recommend them to all that need electrical work done.

Highly recommend. Mary in the office was great to work with and Kirk who did the work explained…read moreeverything he was doing and why.

In my continuing quest to complete a retro fit LED lighted store that the new retrofit lamps (the…read moreentire system was upgraded in 2020, 100+ fixtures!) are somehow already obsolete, I'm finding myself asking others with hopefully more current electrical know how. As an electrician, I've been practicing this trade this time around since 2014, following a career redirect in 98 wherein I dropped blue collar electrician work I did 1983-1996, to do CAD work for electrical engineering and similar. This was often solid modeling GIS and GPS mapping. At any rate, I just found another electrical contractor who was both welcoming and open to share knowledge and not expect compensation for his 10min consult. In short, when I find individuals who are courteous and wanting to help I like to make sure they get the best foot forward. I looked at examples of their work online and it's precisely as I hoped to find. Top shelf.