Have been coming to this site for 4 years for my fleet and the quality of service has gone done…read morehill. Last time I arrived they did not due the proper list of things they check they just okayed everything in the system , did not show my cabin filter , did not ask what kind of oil. Ask Mario if they have changed how they do things and he didn't not say anything and kept texting on his phone They lost the service for all my fleet

Scary. I was…read morehaving AC issues with my car. They wanted $199.00 for a diagnosis review- no guarantee that the AC would be repaired. Technician screamed at me while driving in (and he was the one directing me into the bay!) Valvoline had four (4) Technicians looking under my hood, apparently not sure what they were looking for. They all had condescending attitudes, and I was completely uncomfortable the whole time I was in the facility. I drive a high end car, and it appeared these Technician were unsure of what they were looking for. (?) I was the one suggesting that I might need to go to another service center for a diagnosis review of the AC. They instantly agreed. I knew right away this was not a reliable facility, but more of a chop shop. Always go with your gut feeling if you are in doubt -and I am glad I got of there fast! I went to another repair facility the next day and they diagnosed and repaired my AC issue for $69.00. Customer service skillset: Zero.

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

So excellent. Spent time with me to review multiple tires before making a decision-the big name…read moreshop gave me one option.

I went here for an engine oil change today and it was a very pleasant experience! All you have to…read moredo is drive into the shop and you don't even have to get out of the car. In 20 minutes, they did basic car checks (tire pressure, checking the battery, air filters, etc) and changed my oil. When they did check my filters, they took them out and showed them to me directly how clean or dirty they were. At the end, they also showed me the dipstick for the engine oil to show that they filled it up. I appreciated this since I know people are weary of being scammed or ripped off by mechanics. They were professional and while they did recommend some optional work be done for an additional fee, they weren't too pushy about it and I feel like they were honest. FYI there is a 20% off coupon on the Yelp page or just check out the main Valvoline website for a discount (I got $25 off).

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in South Weymouth.

DON'T LET THIS HAPPEN TO YOU!…read more Brought for oil change. Brought home & immediately discovered it was leaking oil. Brought BACK in for the leak, was told there was no leak! Fast forward 1.5 months to engine damage which MULTIPLE mechanics say was caused by a crack made by Valvoline and then negligence for not finding the leak resulting in $13k damages. "We see this all the time from them. Then they pretend they didn't do it." That's why we brought the vehicle back in! Upon further investigation from other ex employees who have worked at Valvoline, it seems these things happen "all the time" and Valvoline is notorious for not taking ownership. Area manager, Shaun, tells me HE reviewed the camera and found a leak "was already there"...then why didn't you tell us when we brought it in...either time?! They denied a leak and said it was fine! I asked to call him back because he keeps calling me when I'm at work with my patients (even though I specified good times for him to call). I have so many questions! He told me no! 0 professionalism. 0 customer service. 0 humanity. Shaun should get a raise from Valvoline by saving a billion dollar company more money $ and taking advantage of their customers. Shaun was denied the claim without providing me ANY evidence nor allowing ANY follow up questions; I won't even mention the way Shaun speaks to customers. Valvoline allows Area Managers to act as tyrants! They have no compassion for their customers. You have to call corporate, wait behind 12 other callers, then corporate tries to call the "area manager" who doesn't answer the phone. They love to play games, point fingers, and avoid accountability. Beware & go to a locally owned shop. Avoiding big corporations from now on! They love to take advantage of the little guy!

My car was within a few miles of needing an oil change so I stopped by here for an oil change…read moreservice. This is one of those places where you can just pull up to the bay and sit in your car while the work on the oil change is being done. There were no other customers ahead of me so they were able to work on my car promptly. There were two people working on my oil change and there was one more guy there who seemed to be managing the place. Along with doing the oil change they also checked the fluids under the hood as well as my tires and my battery. They added some windshield wiper fluid but all of my other fluids were apparently okay. I did need a new air filter for the car since I hadn't had that replaced in quite a while so I had them install a new one while I was there. The price of the service was just about the same as Jiffy Lube or any other place I had been to before for oil changes. The signs at this location said that oil changes here take 15 minutes and they actually had it done in about 12 minutes so they definitely deliver what they promise. I would definitely consider them for the next time my car is up for an oil change.

Every city, town and state needs this jiffy lube! Jiffy lube should be the primary choice for oil…read morechanges in the USA. They was professional, customer service friendly, great prices & got me in & out of there in a jiffy! Shoutout to Victoria & salute to John plus the staff members. Best I'm the business!!!!!!!

Quick friendly service Professional staff…read moreNot to pricey Very knowledgeable! Offered the cheaper oil but chose the full synthetic oil. Put that good stuff in!

Still the best! On a recent weekday when snow had given us another jolt of winter, the temperature…read morewas in single digits, and my TIRE warning light was on! Like the rest of the local world, I set off to get this taken care of asap. And when I say "taken care of" . . . I mean find someone who knows how to check the pressure, fill it if necessary and send me on my way without a care in the world. These guys do exactly that. Just like when I've brought my cars to them in the past for real problems, they jumped on the issue, and even though they explained how slammed they were, and it might be a while before they could look at mine - I was out of there in 15 minutes with a checked-out car and no worries. I'm now on my fourth vehicle that I've trusted to them, as well as referred some very satisfied neighbors to them for service. You can't go wrong with these guys for it all!

Very helpful and friendly with great customer service, AAA+++. Due to a recent dead battery they…read morehad to test my car 3 times for an inspection sticker and never complained. Told me how far I needed to drive it so it could be tested so I did and it passed.

Excellent service. Got me in spur of the moment, figured out both issues and fixed them quickly…read moreand for a very reasonable price. Would be hard pressed to find a more reliable, quality and honest mechanic.

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

Good my brakes done here. I called in asked if they could do it, they said yes. They quoted me a…read morefair price, finished it the same day sooner than expected. The customer service was super nice. I would definitely go back. Great set of guys. Recommendation this is not really a place you can sit and wait. Definitely find a ride.

Dan was great, service was top notch and the repair cost didn't break the bank…read more Thanks for the great service

Outstanding work on an interior detail! Great work, good value, outstanding communication,…read morethoroughly professional in every way. A tip for finding the place - it is behind the Goal Post bar with a shared parking lot, and not very visible from the road.

Wilfredo over at Fresh Start was great . He went over all my different options and explained the…read morelaws and what he felt was best for my situation . He took my truck for less than an hour and when I picked it up he discussed my warranty and went over some other options to consider down the road to protect my truck .

I took my car here for an oil change. The person in charge…read morelet me know what choices I had for the service. I was given two options for the type of service that I wanted, either a top off service or a full oil change. Since I was getting close to the mileage of needing a complete oil change I decided to go with the full service just so it would be quite a while before I had to get that done again. There was absolutely no wait and I was able to sit in my car as it was being worked on. The service technician seemed very friendly and efficient. The oil change took very little time and was done even quicker than I thought it would be. I was very pleased with the service that I received and I know for sure that I will be back the next time my car is in need of an oil change.

Good service!! I would recommend oil.service change at…read moreJiffy Lube. They were quick and had a good service.