This is our favorite annual vacation. Cabins are great. Hot shower, beds, BBQ and an amazing view…read more Cabins are clean and very comfortable. The staff treats you like a 5 star resort . We have been coming for several years. Boat rental is a must. Easy and affordable . If not, fish from the bank. Kokanee and bass are available from camp. Can't say enough for the people that run it. Get yourself and ice cream sandwich too. They are huge. We will be back next year. Thank you for making it feel like home.

Although having the Marina Store is convenient most weekends, the staff is clearly understaffed and…read moreover worked. They are rarely friendly & continually get your order wrong. I truly think selling pizza by the Alice and a small menu would be VERY helpful in their situation. When staff is overworked, they tend to forgot that being polite & welcoming is very important, especially with a small town like ours. We are avid boaters and have visited the restaurant almost every weekend in the summer since 2017, always the same issues.

I wanted to have a small vacation with my kids and grand kids hoping to make some memories they can…read moreall remember and look back on some day. My wife and I explored a few options for this vacation and landed on renting a luxury house boat from Cove Palisades. Everything from the first phone call right down to check out time was great. All the folks there were helpful and made sure we had a great time. We had a great boat with plenty of amenities and it ran great, along with the generator we didn't need for anything. I especially like the boat because it had everything we needed and it all worked. There were 11 of us and we had plenty of room to spread out and really have a good. We cruised, we swam, we ate and ate and ate. I think everyone enjoyed this trip and I believe we will do it again. Jim P.

Our friends and I rented at the same time - same boats - and had the same experience - both good…read moreand bad (the 14 & 10 passenger type with corrugated siding/blue & white). The Bad: 1. Mechanically, these boats are old. They run - but look like hell under the hood (rust,oily bilge,questionable wiring). 2. The old battery and charging system they use requires you to run the loud, smelly generator most of the trip. Which not only is hazardous - due to carbon monoxide pumping toward the back deck - but also destroys the peace of your experience. 3. Due to running the generator AND engine (required as directed) almost the whole time while on the boat - our gasoline bill was about $150 (in addition to propane) even though we literally only drove the boat one hour round trip. 4. The "house" batteries, even when fully charged at dinner, would not last through the night. This resulted in us having to throw out food because the refrigerator would fail. So we ended up using our coolers and buying ice. Same story- both boats. I brought a voltmeter on the trip - so I verified it. The batteries were just worn out and should have been able to handle a couple of refrigerators - that use very little amperage (they're propane). 5. Our propane grill didn't even work. It leaked propane (if the tank was on I could smell it) and would not stay lit - even with no wind. Yet they charged me $55 for propane- even after I told them (another hazard). My friends boats grill worked though. But if you're solo - watch out!! No way to cook! 6. Inside - propane oven/stove top was so weak it was on low - even when selected to high. It would heat water but not boil. 7. One of the toilets stunk the entire time because the seal leaked - allowing gases to come up. 8. The generator could not handle a coffee maker AND an electric griddle (or a microwave) at the same time and popped a breaker. We didn't even try the air conditioning because of this!! 9. The rear upper deck roof was sagging and floppy & had rotten wood splinters that would drop out when people walked up there. It was unnerving- so I wouldn't let the kids near the center for fear it would collapse. 10. The cost. Granted, they are the ONLY company on the Lake (B.T.W...Cove and LBC rentals are same company). $1800 for three nights (plus the extra $230 they charged us at the end for gas and propane). We've been on Houseboats before that we're at least twice better maintained - and paid about the same. BUT- they have a lot of them. So you pay for convenience of scheduling. The "Cove Marina" rentals on the other side have BETTER boats available (bigger/newer). 11. No anchor - so your stuck with the boat facing and tied on the shoreline. This means that you'll be breathing carbon monoxide any time the generator and engine are "charging" the batteries- that is if you want to enjoy sitting on the back deck - toward the lake. 12. Spotty cell coverage. They tell you to text them if there's a problem- but you'll likely not have any coverage. So, have a boat with your boat so you can easily go where you do. 13. No offer of incentive - nor apology for our experience. Mostly indifferent was what I got after I gave them my card. The Good: 1. The interiors - although old, were acceptable for "camping".. 2. The boat got us to the shore so we could park (didn't break down). 3. The staff was nice - even though at the end - they questioned us for everything that went wrong and didn't care to hear about what needed fixing. 4. The boats are pretty beat up in the first place - so you don't worry about dings or scratches. Is that good?? Sure - if you've got a bunch of teens with you. 5. The actual layout of the boats were spacious and well equipped (if anything was actually functional). 6. The hot water worked fine. 7. Kitchen utensils provided - bring your own can opener - ours was broken. 8. They provide toilet paper. 9. They provide garbage bags. Overall, my impression was that the overall frustration and stress of worrying about things working made my vacation just like work. Kids enjoyed themselves- but the adults not so much. My wife actually got sick one morning due to the generator exhaust blowing toward the back deck near where she was sitting. After all was done and we were leaving, I mentioned all of these things to them. Mostly blank stares is what I got and happy to take my credit card to charge me another $250 for gas and propane that I shouldn't have had to use. As others have indicated- be careful to flush with lots of water - or you may plug the toilets - giving them another reason to charge you "extra". All of this ruined it for my wife. I doubt she will go again. They're the only company on Lake Billy - which is sad. My intention is NOT to bash them. I liked all of them as people. Perhaps if you decide to rent one - go with one of the bigger, nicer boats (FROM the COVE-$3500) as opposed to the blue/white 10-14 person boats.

I've used Culver Marine for boat storage and service. Jeffrey and his crew are truly wonderful…read morepeople - kind, honest, highly knowledgeable, and dedicated to high quality service. I did an exhaustive search 4 years ago for storage and service (from La Pine to Madras) - there is no shop that even comes close to Culver Marine.

Was told my motor, a G1 E-Tec, was not repairable and past its lifespan (300 hours). My only…read moreoption was a $10,000+ re-power. $200 paid for this "service". Finally got a minute to change my spark plugs this weekend and the motor fired up immediately. Don't trust these guys!

Nice campground well taken care of. Clean restrooms and showers. Tons of deer walking through the…read moresites at all hours. So cool to see these majestic creatures with no fear. No reception or cell service so you really are able to disconnect and relax. Beautiful golden hour sunsets and gorgeous sunrises.

We stayed a couple nights at the Crooked River campground, which is a part of Cove Palisades State…read morePark. We had a great time. The campground was really nice and well tended. Staff and volunteers were very attentive and kept things in tip top shape. Our site was nice, which had water & electric. We went to a couple of the evening ranger programs, where I learned quite a bit. Bathroom facilities were really nice. Park was really windy, which may have just been when I was there but I suspect it's a common occurrence. There were deer that wandered through the campground, owls, and lots of other wildlife. Would stay here again if we were in the area.

Not sure why not a 5 star location. The staff is friendly and nice to everyone. Boat rentals are…read morefair prices. We have always had a good to wonderful experiences with this establishment! A++ customer service! A++ prices A++ wonderful location for visitors and locals alike!

Terrible!!! Rented a…read moreboat. It ran just long enough to get to our camp site then stopped. Had to jerry rig the starter wiring to return to marina. Was charged for not only the time we had the boat but the fuel cost to get the boat back to the marina. Was promised a comp for the time lost on our vacation but that didn't happen because "it would come out of the employees paycheck". These owners are the worst kind of small business folk. They blame customers for their short comings and really could give a shit less about safety. I'm sure Karen will have some retort about how our experience was due to our entitlement but I look at it simply as a lack of ethical business practice.

Just wanted to verify for everyone who was wondering if the boat launch and store and boat rentals…read moreare open and the answer is YES. YES I DROVE THERE MYSELF TODAY 8/15/22 I wish they would answer the phone‍

I'm posting this because before we went I tried to find on the internet if they had food (again,…read moresince covid) but couldn't find out anything. So I called ahead and asked. The young man said yes, they have food. So I asked what they offered and he replied that they have a deli. Great! So we head on up there planning on having a picnic. It was not a deli. It was deep fried stuff like you find in a gas station. I guess that's what kids call delis' now.

We (party of 4) participated in the full day Deschutes trip recently…read more The night before they reached out and provided smoke and wildfire updates and communicated the notifications clearly. We received the green light the morning of as they had promised. From the second Will and Gwen greeted us, to us saying good bye at the end of the day we felt safe and well taken care of. They communicated the expectations clearly. They navigated the insane "load in" area. I mean insane. Other companies had big buses and way too many people for each guide available. Glad we launched so quickly and efficiently. Once underway they navigated the river and stopping spots with excellence and ease. Truly. They had a system and plan and made it feel like we were the only ones on a very busy river. Super sick trip and we are super thankful to their entire team. We are already planning our next trip with Ouzel.

I cannot say enough good things about our experience with Ouzel and our amazing guides, Gwen and…read moreWill. There were 2 groups booked the day of our rafting adventure and we lucked out and had our own raft and guide. The two rafts worked together and had a great report throughout the day. Once on the river our guides immediately pulled us to the side to jump off some rocks which set the tone for the fun to be had. The excursion went from one adventure to the next. The guides were extremely communicative. At no point in the day did I feel unsure, unsafe, or have a sense that I didn't know what was expected of me. It was the most fun I have had in a while, and I will definitely recommend this adventure with Ouzel. Thank you Gwen and Will for such a great day!

If you arrive at the crack of dawn and get a good spot, this can be a great fishing spot. The…read morereally good spots for catching trout here is limited, so if you don't get one of those spots, I suggest trying somewhere else nearby. The North Fork boat launch/park and Promontory Park have port-a-potty restrooms that are well maintained and don't smell too bad, even on a hot day. On the weekends, the boat launch areas are overrun with teenagers, jets skiers, loud music, definitely not a quiet peaceful spot to fish or relax, but perfect for partying or working on your tan. Occasionally, there are people in canoes and kayaks. The water is pretty clean and the surrounding trees and mountains are beautiful. We've seen bald eagles, deer, coyotes, and other wildlife.

Do not trust them or their 'reservations'. Beautiful place, but never wasting our time driving…read morethere again. We reserved a pontoon for the day, & on the way there we called again to double check our reservation & make sure all was in check & they reassured us our rental will be waiting for us when we arrived. So we drove TWO hours to get there with all our children, friends & their children, just to have them say 'sorry' because they have rented out the pontoon to someone else. So we had to drive around for sometime looking for some other way to enjoy our holiday.

Great experience renting from these guys. Great communication the whole way. Made the process…read moresuper simple and was able to rent last minute. Loaded the canoe up and tied it down for us. Came with life jackets and paddles. Would rent again!

Matt was incredible ! Before getting to him, I spent 6 hours of online research and had spoken to 5…read moredifferent stores, trying to find an electrical pump for my Stand Up Paddle Board which had alligator clips, as the one I had was only for cigarette lighters and had already blown my fuse. Due to the time of the year, there was nothing good left online and I was facing the prospect of having to spend an additional $80 on a new pump and having to wait at least a week, or else drive 2 hours out of my way to get a dubious replacement. Matt simply suggested I buy a $10 Adapter (available at any car parts store) to convert the cigarette lighter to one that works off alligator clips - problem solved !! Super grateful to have someone knowledgable and caring solve my problem - who clearly cared more about the solution then making a sale. I highly recommend Matt and Oregon Outdoor Sports !