1. Central Medical Group

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Saint Louis, MO

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Central Medical Group

3.4 (5 reviews)
Closed • 8:00 am - 4:30 pm

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Esse Health Primary Care Partners

Esse Health Primary Care Partners

1.8(12 reviews)
12.6 mi

My wife and I have both been patients at Esse Health for over 20 years the medical care if we…read morereceive there has been outstanding however in the last several years the office staff has just been horrific. trying to get prescriptions refilled is just an ordeal every time. when you call to try to straighten things out they get nasty on the phone have excuses over and over again act like it's your fault. The office manager is not much help either, more excuses. Really how hard is it? I realize we all make mistakes but if you do OWN IT. Come up with a corrective action plan and improve

After being a patient of Dr. Murray for 10 years, I highly recommend you finding someone else to…read morecare for you. I was going through a mental health crisis after stopping all of my medications that Dr. Murray prescribed. Stopping the medication was my choice. I was going through chronic pain issues for the last 4 years and felt like the medication made me feel like a robot with zero emotions. I wanted to stop my medications, but Dr Murray gave me ZERO support. She actually told me I would be on medication the rest of my life because of how I was brought up. I wanted to lean on Dr. Murray's team incase I had any questions through the withdrawal process. But instead, I was on my own. So terrified to go through this alone with no medical team support. Dr. Murray's medical assistant Jenna, called me to tell me, "That they support me in whatever I want to do, but WHENNN I have psychotic, NOTTT IFFF I have a psychotic break, but WHENNN I have one, I need to take myself to the emergency room." I was then told we will see you in 8 months for your yearly check up. Then the call was over. I got ZEROOO support on "what to do next". I've been on medication for over 10 years, I wanted support and someone I could call if I had questions. I got ZERO support! I've in turn found an entire new set of doctors, and wouldn't wish my experience on anyone. especially someone trying to get to the root cause of their chronic pain issues. I am now in a good state of mind to write this review without being severely pissed off. Currently 6 months of my meds and I finallyyyy feel like myself!

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Esse Health Primary Care Partners
Esse Health Primary Care Partners
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Tracy Norfleet, MD

Tracy Norfleet, MD

3.0(2 reviews)
0.1 mi•Central West End

Dr. Norfleet has been my internist for many years. She knows her medicine, she knows symptoms, she…read morehas sent me to the ER (when I had double pneumonia and sepsis), she has visited me in the hospital, and she encourages me with positive words. Dr. Norfleet's nurse, Christie, is delightful, and does the weight, bp, temp . . . all those things that must be monitored and regulated. Yet, Dr. Norfleet is a personable and non-judgmental physician who is very encouraging related to lifestyle management and upkeeping good health. And she's funny and approachable, too. I am diligent about keeping her abreast of news or changes with my specialists. Everybody's gotta be onboard. I know people who are very fragmented with their physicians. Every doctor has their own little slot, and there's no sharing. Because the sharing must come from the patient. And these folks have suffered medically and physically for non-full disclosure. Not a good approach. Dr. Norfleet practices at the Central Medical Group (14th floor) in the Barnes-Jewish Hospital Center for Advanced Medicine at Kingshighway Boulevard and Forest Park Parkway.

No I would not recommend this physician. The office staff provides very poor follow-up status…read moreconcerning referrals for specialists and any procedures requiring a referral. Everything is done by computer if you sign up for my chart.org and messages are not answered. If you need to see the doctor it will take a YEAR TO GET AN APPT. You are shuffled off to the P.A. who is also non-responsive. I gave up trying to get a referral....after 8 days of phone calls etc. SIMPLY HORRIBLE.

Central Medical Group - internalmed - Updated October 2026

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