I recently visited the Forsyth location on Wednesday morning, March 8,2023. Was exposed directly to someone at work with Covid and had many Covid symptoms, including; fever, all over body aches, terrible headache, nausea, chills. Was seen by one of the PA's and he did my Covid test and also did a flu test. He came back in and said it was negative and I was completely dumbfounded. He told me it could just be a false negative and to wait a day or two and either I could come back there for another test or I could get a home test and do it myself but to make sure to wait a day or two before doing it. Why so adamant about that. Now I feel suspicious. So I left and immediately went and bought 2 home tests. Went home and took one and it was a positive result practically instantly. Waited until Friday morning and took the second one and it too was positive pretty much immediately. I'm not sure who is actually doing the test behind the scenes but if I got 2 positive results, one being done right after leaving there, I have to be concerned and suspicious if they are doing things correctly. I would have to say, apparently not, which strikes me as concerning because this poses risks to the public if they aren't doing things correctly, for whatever reason. I do know they can get false negatives and had I not done a home test within 2 hours of leaving there I might have believed it was a true false negative but that's not what happened. I did call the number listed as the corporate number even though it's not really a corporate office, just another location and I spoke to a lady who also sounded very surprised when I told her I went home and did a home test right after leaving there and got a blaringly obvious positive result. Then another lady called me later and she explained the false negative scenario also and I proceeded to explain to her about the home test. She said she would make sure it was not billed and/or removed from the charges filed to insurance but honestly, it's more than just a charge in my opinion. If I had gone by the result he gave me, I could have assumed it was negative and then I would have put a LOT of other people at risk. I have been to this location approximately 2 or 3 other times prior to this but after this experience I will not be returning again. K.S. read more

I am a registered nurse and while visiting family and traveling I got an infection. The staff at this urgent care were awesome and extremely fast. They listened to my concerns and got me on the proper medication. read more

I currently live in LA but due to all the world craziness I have been home with my family. My ankle/leg had been hurting me for weeks so my mother convinced me to get it checked and encouraged me to go express care. I am so glad she did, since we discovered that I fractured my fibula. The level of service was amazing from the front desk to the nurse to the nurse practitioner. They were professional, nice and very caring. If you find yourself needing care ASAP, I highly recommend Effingham Express Care! read more

I when there on Christmas day a few years back to get a piece of metal out of my eye. After waiting for almost 2 hours the receptionist called my name and instructed me I had to leave as they refused treatment. Why did they refuse treatment you ask??..well my wife who was my fiance at the time had given them a 1 star review because they misdiagnosed something the year before. So basically I'm banned over a 1 star review on Facebook. This is America. read more

A BIG thank you to Steve Martin and the rest of the team for the quality care I received. I was in town on business and developed severe back pain. They called to check on me that evening and the next day. If you are in need minor medical attention, stop here! read more

Pay attention to what you're billed for! Several months after 2 visits there with my daughter, I got a SECOND bill (they had already billed my credit card) for the insurance discounts (plus $2, for some reason). Contacted the insurance company, who said they'd take care of it. Several MORE months later, they are telling me I still owe. This is insurance fraud, and I know most people would pay it without realizing. Shout out to Aetna for helping us fight this even though employer has since switched us to a new provider. read more

Do not visit this place unless you want to be double billed for everything and be involved with a credit card dispute. They were paid by my insurance company in full within 1 month of the visit but they also billed my credit card $250.00. In the process of disputing the charge but it has been long and painful. If I could give them a 0, I would but 1 is the minimum if I want to post this review. read more

Upon moving to the Effingham area, I found myself out of a doctor. The staff over at Express Care was amazing! They are contracted with tons of insurance plans, making payment easy and smooth. I filled out some quick paperwork and was seen within ten minutes of taking my seat in the clean, spacious waiting room. The nurses were thorough and polite. My prescriptions were sent to the nearest pharmacy without any hassle. Thanks Express Care! read more

Have taken my children here two different times and have been treated fabulous & gotten good care. My insurance was accepted & all it cost was my normal copay. I was also able to get meds there too for a reasonable price. It was convenient & quick. I would recommend to anyone read more