In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

Poor Experience - Unacceptable Customer Service…read more The massage itself was good, but everything that followed completely overshadowed the experience. After my service, I paid with a $150 gift card at the front desk. The employee, Jane, ran the gift card multiple times and even said "third time's a charm," then told me I was all set to go. Based on that, I left. Shortly after, I received a call saying there was supposedly only $10 on the gift card. I explained that the card was for $150 and that I had been told I was all set after it was rung in multiple times. I answered the call and also called back to try to resolve the issue responsibly. The general manager, Samantha Goy, called me. Unfortunately, the conversation was extremely unprofessional. She was rude, aggressive, and would not allow me to speak. When I reminded her that I was the customer and was trying to explain what happened, she responded, "That's not how this works." Despite explaining that:    *   I was told I was all set and cleared to leave    *   I did not knowingly leave without paying    *   I had already contacted corporate by phone and email with no response Samantha Goy accused me of nonpayment, claimed I left without paying, and threatened to file a theft charge with the police if I did not immediately pay--while they still have possession of my $150 gift card. I repeatedly stated that I would never intentionally leave without paying and that I was actively trying to resolve the situation through corporate channels before settling any remaining balance. None of this was acknowledged. When I asked to speak with her manager, Sean, I was told he would not speak to me. This interaction was demeaning, hostile, and completely unnecessary. A simple billing issue caused by staff error should never escalate into accusations and threats. I am beyond upset by how this was handled and expected far better professionalism from a business of this caliber. So disappointing.

Been a member since 2003. Best gym out there! Trainers are amazing. Classes are top notch! Check it…read moreout!

I've been a member of this gym for a couple of years now, and I can proudly say it's the first gym…read morethat's got me committed to working out. I love that they have plenty of machines (cardio and weightlifting) so that I'm not awkwardly waiting for one to open up. The entire facility is clean and well maintained. The owners and employees take pride in what they do and are friendly, helpful, and knowledgeable. I love that they have a childcare option on days when my little one is home from school, it keeps me motivated to get in to the gym for a workout. It's truly a community here, something that you just don't find at other gyms. All ages, all body types, all abilities. You won't find me going anywhere else!

My negative review is for their payment company…read more. Unfortunately, I had to cancel my membership. I'm not sure how the franchise works. But all I know is I joined in 2020 (during the pandemic).. For a whole year & half everything was good... THEN, they hired a new payment company and everything went wrong... I still have my regular credit card that they have been successfully taking payments from forever... Now, magically with this new payment company, my payments have been "declining"... what's annoying is the fact that the credit card BEEN paid off.. I only use it for my gym membership... so now they've been charging me $40 per month (LATE FEE) on a $20 gym membership... I complained to the front desk MULTIPLE TIMES, they don't understand what's going on... I complained to their payment company, they told me to handle it with my bank... I called my bank and they said everything is fine... WHAT GIVES?!?! So, I yet again pay $40 fee from my bank account now. The payment goes through, I work out a whole week (last week) and then today they tell me it's STILL overdue SINCE MAY!! this is embarrassing AF NOW!! I'm trying to get in and holding up the line cause they tell me I've been overdue since LAST MONTH! Luckily, I find the receipt that was emailed to me confirming my payment... they let me in to workout. But I complained cause why does it show my membership as OVERDUE still... I also complain about my double payments.. and, it's not just this month, it's been literally every month since they changed payment companies... IVE BEEN INVOLUNTARILY OVER PAYING TO WORK OUT! They literally had the audacity to ask me to make another payment today to work out as well.... IF only you guys knew how many ppl I've had join crunch within the last 2+ yrs.. Im literally heartbroken, BUT, I'm all set with crunch! This location is perfect, clean, & is a nice basic gym... but, I wouldn't wish going through what I went through for ANYONE! I would recommend joining another gym until they get their payment system under control... I WOULD NOT GO HERE as long as they continue to use "ABC fitness payment" (BTW, it's in India). You are better off joining a local mom & pop gym! Go to 24/7 FAMILY FITNESS in stoughton, I have a membership their as well and have had no hassle for the last year...

Get a manager who values its customers Poor customer…read moreservice rip off - you get what you pay for Hidden fees

This is the best gym I have ever been too, hands down. Denise is awesome. I came here originally…read morefor personal training and now I am a regular member of the circuit training class and it is the best choice I ever made. From the start I felt comfortable working out with Denise. She is very knowledgeable and keeps your workouts fun and interesting. I had lost 20lbs on my own and in 2 months I've lost 8 more working out at Punch! It's a fun, friendly environment and a wonderful, fun, and energetic family that runs it. The people that go there are very nice. The classes are quite large sometimes, almost overcrowded. And it is a little pricey but you definitely get your money's worth. I like it when there's a little less people, but no matter what, you are getting a great workout. I definitely plan on sticking around here.

Hardcore gym for serious people- all machines are kept in tip top shape , Owner knowledgable and…read morefriendly knows everyone. Fitness, Olympic and Powerlifting etc

From the owner: strength training,compettitive powerlifting,competitive olympic weightlifting,strength and…read moreconditioning for sports.bodybuilding,and circuit training.

LA fitness we did a week trial pass. We were hoping to join up but the pool has been down since…read moreNovember. The lady wants to swim some laps. We probably would have done the family plan if everyone was in agreement. Anyhow, probably stay at our current gyms for the time being. Spacious, cardio upstairs on the overpass walkway. Basketball court always busy. Sauna is a bit tight. It gets pretty busy but we didn't end up waiting for anything and got our workouts done efficiently. Free weights, bench racks incline flat and decline. Squat racks, smith machines, cable machines, racquet ball courts, cardio machines and stretching area. They also have a cafe and vending machines for your smoothies and protein needs. Parking lot is limited during peak times but there's plenty of space to find a spot. People make their own too haha. Overall a good spot in the area. Some of the equipment definitely felt like it's been moved, but manager did say they always try to fix anything that's down quickly. Hopefully that's the same with the pool!

It was my first time visiting LA Fitness Stoughton. I've been on the hunt for a new gym without…read moregoing too far & one of the amenities that I was the most excited about was the indoor pool. I'm a former swimmer & miss lap swimming, so finding a gym w/ a pool would be ideal for me! Unfortunately, the pool has been out of service since November & they've been having HVAC issues + I guess struggling to find someone to come to fix it? Not entirely sure but hopefully the issue will be resolved soon. They have lots of cardio machines, mainly on the second floor. There are stairmasters on the first floor by the locker rooms, weight area is in the back of the gym first floor along w/ a bunch of machines scattered around, and a cycle room. Locker rooms have saunas in both men & women's. I do like that they have a cycle room! I'm a big fan of spin & would like to pop in to one of these classes eventually. If you like playing basketball, they have an indoor court as well! Staff is really nice here & for the most part, the gym was kept pretty clean. The membership plans are quite affordable, in my opinion! I've gone to gyms where I've spent hundreds of dollars a month, less than $100/month, and Planet Fitnesses/Crunch but I would say LA Fitness' memberships are a great deal if you're looking for a place that has more amenities than your typical weights-only gym w/o paying Lifetime/Equinox prices...also actually cheaper than our local YMCAs. Standard membership is ~$30 but if you sign up for a family plan (w/ $99 initiation fee), each person is $20/month up to 4 people per plan. The equipment here does seem worn but didn't come across any that were broken or anything. There are some machines that I was hoping to see and not sure if they will be getting some new machines? Honestly, still debating on joining membership because my main goal was to find a gym that has a pool and it's uncertain when the pool issue will be fixed. Parking: they have a good size free parking lot but it does get pretty packed & many people end up parking in non-spots lol. ***Babysitting is available if you have kids in the household! $10 extra add-on/month per kid to membership***

Thieves. Beware. I know what I'm telling you. Don't sign anything. Trainers don't show up. And they…read morestill charge you and to get out of contract you signed is $299 plus you have to pay for services you didn't receive. My son had to pay $120 plus $299 and he never got services from a trainer. The other reviews are probably from people that probably own the gym or work at the gym so I could give them 0 stars I would.

BE CAREFUL DEALING WITH THIS COMPANY - they have no problem unfairly and unapologetically taking…read moreyour money! (Also be prepared for Covid/mask-n@zi culture, not exactly welcoming vibes..) Signed up at Norwood location in December, so-called "cleaning fee" of $59.99 charged in mid-January. Shortly thereafter, I just so happened to find out about the location move to Canton when a personal trainer called to offer the new member free personal training session. Received the call on Wed or Thurs, club closed on following Sunday. NO posted notifications until only a couple days prior to the move, only saw them AFTER the phone call. Would've been nice if they gave members the courtesy of at least 30 days notice like THEY expect to get. I signed up for THAT SPECIFIC location, not Canton. I was able to cancel, but they refuse to refund the "cleaning fee," even though the company knew very well that they were moving when I signed up and conveniently neglected to mention it. I see from other reviews here that this is clearly a regular practice for these people, and it looks like they've been getting away with it. Talk about unfair and predatory business practices! Totally in willful violation of Massachusetts Consumer Protection Laws. Pretty disgusting, my advice is STAY AWAY. Go to another gym.

Very orderly in the members conduct and they have more machines for weightlifting then the gyms…read morethat I have inspected

Planet Fitness is to America what Dunkin Donuts is to Boston. They're bleeping everywhere. Well…read moreworth the $20 a month if you just want a space and machines. Nothing fancy here just treadmills and some weights. Also, I do feel like they embody their motto of no judgment--all types of people, skill levels, and ages come here. This particular Planet Fitness is one of the better ones that I can remember. It doesn't get too packed, even during rush hour, it's clean, spacious, they have plenty of mats for stretching, plenty of machines, locker space, parking space but mostly importantly the staff here is pretty good. They're very friendly, and no matter who is at the desk they always welcome you and say goodbye. Thumbs up!

This planet fitness is fine. I'm not sure why it has so many bad reviews. I've been going here for…read moreabout a year now. It's your standard Planet Fitness, no more, no less. There's a large parking lot for parking and it's attached to the mall. They have the standard cardio set up with stationary bikes, treadmills, and ellipticals plus a separate black card member area with tanning booths, massage chairs, and hydromassage beds. They have a decent weight room with about 8 benches and 5 free weight racks to do deadlifts. What keeps me coming here is that since it's in further away from the city, it's less busy than other Planet Fitness locations. When it does get busy, I'm usually able to still use the free weights and machines within 30 minutes. I've never seen the treadmills or ellipticals full. The staff here are pleasant, the locker room and bathroom are large and clean. I personally don't see too many broken machines like some other PF locations. Overall, not a bad place to get your workouts in if you're a shy gym goer like me.

This location does not offer any fitness training. It is often that the cleaning stations are out…read moreof paper towels and informing the staff as they will give you an OK and not fill them up. It is quite dirty and the bathroom floors are usually partially flooded in the men's room. Broken equipment stays broken for weeks. This gym location isn't one with an owner or employees that care. As they say with PF, you get what you pay for. Sometimes I go to other locations that are further from my home for a better experience.

Best gym around. I drive about an hour for this place whenever I can because of how great the…read moreequipment, atmosphere, and facilities are. A true gym that has what you need to progress yourself, whether that be powerlifting, Olympic lifting, bodybuilding, or overall fitness. You won't find yourself waiting on equipment or being crowded. Also Paul, the owner, is an absolute wealth of knowledge and I would highly suggest training with him if you have the opportunity.

I have been a member of Edge 24 Hour Private Fitness for about 3 years and it is by far the best…read moregym I've ever been to. The gym has every piece of top quality equipment you could possibly need for strength training and everything is in great condition. The gym is well laid out and there are never more than 5-10 people in the gym at once (many times I'm there alone). And you can't beat the 24/7/365 time open. The owner Paul is extremely friendly and even works out at the gym himself. He provides personal training at the gym and is extremely well informed when it comes to fitness. Overall, there really isn't anything to complain about. It's a great place to exercise for all ages/genders.