I have to thank Tammy McNeany and Lindsey Swanson in the Rockford office for their great work! We…read morecalled Tammy on May 3rd, and closed on our "Cash out Refi" May 30th. This could probably have been even faster if I had not been out of town most of May. When I was looking for a company to handle our Refi, I found that Tammy was at Wintrust. She handled our last two mortgages when she was at PNC, so I knew she was responsive and great to work with. I am glad I ignored negative reviews I found about Wintrust in general. Tammy promised a 30 day process, and delivered! When there was a minor problem with the Title company, Lindsey responded to my e-mail in 3 minutes, and Tammy followed up shortly after, and yes the issue was resolved quickly! I would use them again without any hesitation! Peter B.

Amanda Monette and her team at Envoy Mortgage were incredibly helpful and cordial throughout our…read morehome buying process. I would highly recommend them to anyone looking to purchase a home.

Kris Bass and her team at Envoy Mortgage made the whole loan process a breeze…read more Communication was open and questions answered quickly & answers made to be easily understood. I would recommend Kris and Envoy Mortgage to family and friends for a smooth transition into home ownership.

Mike assisted in the purchase of our first home over the last few months. We were under contract in…read moreDecember but did not close until February, Mike remained communicative and informative throughout that entire timeline. This being our first purchase we had no idea what to expect, having met with Mike before we even made an offer we were educated as to what to expect in the process and what Mike and his team offered us. We felt far more confident from that initial meeting and knew we had the right team behind us. Throughout the process Mike kept us up to date regarding interest rate movements and helped us secure a very good rate. He answered our very specific questions, was incredibly timely in his responses back to us, and calmed any nerves we may have had. I highly recommend working with Mike, if you are looking to learn about the mortgage process give Mike a call, you will not be disappointed.

The Facchini team supported us from day one - educating us on the process of home buying and all…read moreconsiderations we should factor. We shopped rates and they were able to match the most aggressive rate for us. On top of that, their communication is always immediate, which was a huge factor for us getting an offer accepted and closing with speed. They also offer Cash Guarantee options (if qualified) which made our non-cash offer competitive against those that were paying cash. All around we have had a great experience working with Michael's team from the start through close. Thank you!

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

I have nothing but positive things to say about my experience using Two Roads Lending. Every single…read moreperson that helped me along the way was kind and so knowledgeable. They all made what could have been a stressful situation into an easy process. Everything went smoothly and I would highly recommend them to anyone looking to refinance or for any other lending needs. I will always go with them in the future if I look into other properties or even refinancing my own. Can't thank you enough Phil, Rose, and Barb!

Phil and Rose did a great job helping us purchase our first home. What was particularly great was…read morethe fact that Phil returned our calls on the weekends and made the time after work hours. The Bukowski team were punctual and made sure we hit our marks. We had a very quick close and this was important. As first time home buyers they were helpful and patient with all our questions. They always went the extra mile to make sure we understood every step of the process. We would highly recommend them.

My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

I recently spoke with Tiffany (TCE) regarding the short sale loan process for a client. I was…read moreseeking general information about the process, specifically the website where the application can be submitted. At no point did I request any confidential information or account-specific details. Unfortunately, Tiffany was rude and unprofessional during the conversation. When I asked about the website, she responded that she couldn't provide it and implied I was asking too many questions. She then asked for my name and the business I work at. I found this interaction frustrating, as my questions were straightforward and directly related to the company's publicly available process--not any client or personal information. I hope this feedback is taken constructively, as professionalism and clear guidance are crucial when assisting agents with general process inquiries.

So we were lucky enough to have Michelle as our mortgage consultant and I'll tell you right now…read morethat we could not have been more satisfied. My wife and I are older now and really dont know anything about this stuff, so we had to take a shot and put our trust in someone. After talking to several companies I decided that Michelle sounded the most trustworthy and thank god I was right. Was something about the way she carried herself over the phone. Too keep this short. I'll say she held our hands throughout the entire process and made sure we would understand everything. She got us exactly the rate we were hoping for which saved us almost $200.00a month. On what was a $750.00 a month mortgage I'd say that's pretty amazing. So, In closing , all I can say is that you will absolutely not find a better and more honest person to go through. Smart Mortgage should damn well be proud to have an agent like her working for them. And to us , that makes Smart Mortgage the only way to go , especially if your older like us and need someone you can trust. Thank You Michelle, Your the Best Bruce and Barb Baxter

Smart mortgage center made my experience of buying my first home so wonderful, Brian Noe worked on…read moremy loan and he was fantastic, he was understanding and explained everything to me step by step and made everything so comfortable for me , I recommend smart mortgage to anyone looking to buy a home and ask for Brian Noe, you won't be disappointed, I closed today on my first home thanks to Brian Noe and the processing department, I'm truly grateful

Darrel and team are the most professional mortgage organization I've ever dealt with. Great…read morecommunication, shopping rates until they found me the best option. I'll never go anywhere else

Darrell is the man you want to see for your mortgage needs. Flexible, creative, responsive,…read morehonest.

Friendly girls, amazing with kids, very efficient and helpful. I recommend this credit union over…read moreothers

From the owner: NuMark Credit Union is a not-for-profit financial cooperative with a mission to enrich the…read morefinancial lives of our members. We serve those who live or work in Northeastern Illinois and Northwest Indiana. We offer a full menu of financial services from mortgage and auto loans to free checking accounts and business services. We have offices in Joliet, Crest Hill, Countryside, Tinley Park and New Lenox and have been serving members for over 60 years. We are dedicated to treating our members like family and helping them save money, so they can achieve their financial dreams. See NuMark Credit Union for auto loans, mortgages, checking accounts, business services and more.