1. Central Bank Illinois

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Rochelle, IL

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Central Bank Illinois

1.0 (2 reviews)
Open • 8:00 am - 5:00 pm
Updated a few days ago

Services - Central Bank Illinois

Personal banking

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4 years ago

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5 years ago

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Dovenmuehle Mortgage

Dovenmuehle Mortgage

(625 reviews)

Dovenmuehle bought my mortgage from my last bank and to say I was underwhelmed by them from the…read morebeginning would be an understatement. Getting anyone on the phone is taxing, and when you do speak to someone it's a crap shoot on whether or not they will help and/or be personable. With the rates dropping I contacted Dovenmuehle to see if they offered options for loan modifications hoping it would be cheaper than a complete refinance. They said they'd send me info on the process. Well, they instead put me into forbearance and stopped my auto payments. It took almost a month of phone calls and time to straighten it out and get out of forbearance.....something in ever should have been in! I wouldn't doubt it was a stat for them. Well, the good news is they just sold my loan to another bank. I was going to refinance just to get away from Dovenmuehle but now I'll give it a couple months to see how this one goes. What's the harm in having yet another bank have all of my info.

My credit line got bought out by Dovenmuehle and it was the most stressful bank I have dealt with…read more Very poor communication. Lacked professionalism. Every time I called in, I had to answer tons questions, even though I provided account #, social, last payment etc.... And even still sometimes they would not give me any info. The service was so poor and sketchy that I decided to just pay the loan off and not deal with that kind of bank. Even the payoff method was sketchy. I received payoff instructions that to be hand typed, and the look like it was out from a printer and running out of ink. I couldn't read the payoff . So again I had to call the bank and they would not give me any information or was no help. It took about two months to pay the loan off.

Smart Mortgage Centers - Happy Home Buyers!

Smart Mortgage Centers

(23 reviews)

So we were lucky enough to have Michelle as our mortgage consultant and I'll tell you right now…read morethat we could not have been more satisfied. My wife and I are older now and really dont know anything about this stuff, so we had to take a shot and put our trust in someone. After talking to several companies I decided that Michelle sounded the most trustworthy and thank god I was right. Was something about the way she carried herself over the phone. Too keep this short. I'll say she held our hands throughout the entire process and made sure we would understand everything. She got us exactly the rate we were hoping for which saved us almost $200.00a month. On what was a $750.00 a month mortgage I'd say that's pretty amazing. So, In closing , all I can say is that you will absolutely not find a better and more honest person to go through. Smart Mortgage should damn well be proud to have an agent like her working for them. And to us , that makes Smart Mortgage the only way to go , especially if your older like us and need someone you can trust. Thank You Michelle, Your the Best Bruce and Barb Baxter

Smart mortgage center made my experience of buying my first home so wonderful, Brian Noe worked on…read moremy loan and he was fantastic, he was understanding and explained everything to me step by step and made everything so comfortable for me , I recommend smart mortgage to anyone looking to buy a home and ask for Brian Noe, you won't be disappointed, I closed today on my first home thanks to Brian Noe and the processing department, I'm truly grateful

Central Bank Illinois - banks - Updated October 2026

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